1. Shirby Rollins
856 Oakhill Ave.S.W. Atlanta,Georgia 30310 home (404) 752-8018 cell (404) 276-3791 shirbyrollins@yahoo.com
Administrative/Medical Front Office
I am experienced in administrative assistant and in medical front office. Successful track record
in handling complicated assignments and clerical requests. Work exceptionally well in doctor’s
offices, medical clinics and hospitals. Trained in CPT, ICD-9 and HCPCS coding, Able to answer
multi-line phones and provide excellent customer service. Skills that include Microsoft Office
Applications, Excel, Power Point, Outlook, Hagen Software, Data Entry, 10-key (by touch) ICD-9,
CMS 1500, E-clinical, Medisoft, Nex-Gen, Zir-Med, Open Access, Star.
Core Strengths:
Office Simulation Call Center Computer Literate
Insurance Verifier Effective Communication HIPAA Certification
Customer Service Organizational skills
Medical Billing&Coding Fast Learner
As a Medical Front Office Assistant
 Responsible forswitchboard
 Responsible forinsurance verification
 Data Entry
 Responsible forschedulingappointments
 Prepare andupdate charts
 Responsible forthe processinganddistributionof mail
 Responsible forregisteringpatients
 Responsible formedical billing andcoding
 Responsible forresolvingunpaidclaims
 FollowuponE O B’s
 Responsible forfiling
 Responsible forprocessingcopays
 Generate Billingelectronicallyandonpaper
 Responsible forprecertificationof office andhospital procedures
 Initiate pre- certification&obtainapproval
 Documentsappropriate informationregardingbenefitstobe receivedbyhospital
 Monitorsdepartmentbacklogandassumesadditional workloadtomaintainazerobacklog

2. As an Administrative Assistant
 Responsible forswitchboard
 Maintainedfilingalphaandnumeric
 Schedule companymeetings
 Maintaindata base
 Assistedaccountingandhumanresources
 Prepare dailyandmonthlyfinancialreports
 Data Entry
 Orderedandmaintainedsupplies
 Maintainedcertificatesof liability
 Maintainedtesting
 Processpayroll
 Responsible forthe processinganddistributionof mail
Work History
2013 to Current Insurance Verifier- Northside Hospital- Atlanta,GA
2012 to 2012 Front DeskAdministrative(Randstad)HangerClinic- Riverdale,GA
2012 to 2012 Medical FrontOffice (MD S Staffing) PiedmontPhysiciansGroup- Atlanta,GA
2011 to 2011 Medical BillingandCoding(Randstad) Skyland Trail Hospital-Atlanta,GA
2011 to 2011 Medical BillingandCoding- Peachtree Surgical- Atlanta,GA
2009 to Current RandstadStaffing- Atlanta,GA
2002 to 2009 Administrative Assistant- EP I Companies-Marietta,GA
Education
Diploma Medical BillingandCoding EverestInstitute