1. Kelli S. Yori
PO BOX 437
West Pittsburg, PA 16160
724-968-3549
Kyori72@gmail.com
Objective
To obtain a full time position where my skills and knowledge will be an asset to my employer
and where I can learn new skills and advance within the company.
Education
ICM School of Business Graduation Date: October 1992
10 Wood Street Degree: Associate Degree Specialized
Pittsburg, PA 15222 Major: Secretarial Sciences
(412) 261-2647 (Medical Option)
Equipment/Software
Multi-line telephone systems, copiers, printers, calculators, computers, fax machines. Windows
95, 98, XP, 8, 10. Compusource System, Card Source, CardNet, E-Oscar, Experian, Microsoft
Word, Microsoft Excel, Zephyr, Mastermind, Skipjack, Impact, Spyview, Online Resources,
Presence, Lexis, several In House systems.
Skills
Management of Employees, 23 Years Collection Experience (Medical, Dental, Utility, Financial,
Security), Cash Handling, Accounting, TRW Reports (Printing, Reading, Correcting),
Checkbook Reconciliation, End of Day Balancing/Back Up, Administrative Assistant,
Medical/Dental Billing/Insurance, Counselor, Auditor, Loan Officer, Customer Service,
Transcription , Bondable, Credit Card Coordinator, Legal Representative, Call Center,
Bankruptcy Laws, Fair Debt Act, Patriot Act
Work Experience
Guardian Protection Services April 2008 - Present
174 Thorn Hill Road
Warrendale, PA 15086
(724) 741-3500
Residential Collections Department
Telecommuter July 2009 – November 2015
Administrative Assistant November 2015 - Present

2. Yori, Kelli S. Page 2
Armstrong County Federal Employees May 1997 – September 2007
Federal Credit Union
201 N. McKean St. Lower Level
Kittanning, PA 16201
(724) 548-8722
Operations Coordinator/Assistant Manager
Loan Officer
Collection Officer
Visa Coordinator
Counselor
Security Officer
Compliance Officer
Internal Auditor
Vault Officer
Innovative Resource Management August 1993 – May 1997
114 E. Diamond St. 2nd
Floor
Butler, PA 16001
(724) 282-2095
Customer Service Representative for T.W. Phillips Gas and Oil Company
Head Collector
Budget Auditor
Service Order Processor
Family Dental Health Center July 1993 – August 1993
103 Evans City Road
Butler, PA 16001
(724) 285-7205
Receptionist/Secretarial
Insurance
Billing
Accounting
Collections
Butler-Harmarville Outpatient Rehabilitation Center January – March 1993
Butler Centre 20421 Rt. 19
Evans City, PA 16033
(724) 776-9699
Receptionist/Secretarial
Insurance
Billing
Transcription
References Available Upon Request