1. New Challenge
Dear Sir or Madam
As an Application Administrator with 4 years of experience, I am currently exploring opportunities in the Oracle ERP
systems (Fusion HCM Applications and HIS systems). After researching I am confident that I could bring value to
your organization, and would like to speak with you about the possibility of joining your team.
My career highlights clearly indicate my ability to deliver positive results:
 Responsible for the implementation and support of Al Salam International Hospital Information System
applications. The application (HIS) Specialist is the primary contact for the hospital Information System
application, troubleshooting and consultation.
 Understanding the integration of applications within the HIS application suite (FMIS, HMIS, MRM)
 Provide support on all modules of the system including but not limited to: Outpatient, Clinics, Admission,
Billing, Reporting, and Orders.etc.
Attached please find my resume, which contains additional information regarding the education, skills and experience I
have to offer.
Thank you for taking the time to consider my application. I would love the opportunity to learn more about your
organization, and to further discuss how I may contribute to your continued success.
Sincerely,
AHMED SHAHEEN
Cell: +965 94923214
Email: AMS.Shaheeno@Gmail.com
Website:Http://amsshaheeno.wix.com/ashaheen
Website:

2.  Birth Date: 20 August 1980
 Nationality: Egypt - Residency:Kuwait
 Gender: Male
 Marital Status: Married
 Education: Bachelors, Business Administration Cairo University-2004
 HIS Sysadmin
At AL Salam International Hospital- January 2012 - Present
Responsible for the implementation and support of SIH Hospital Information System applications. The
application (HIS) Specialist is the primary contact for the hospital Information System application,
troubleshooting and consultation.
Support and maintain the Healthcare Information Systems for all end users
Understanding the integration of applications within the HIS application suite (FMIS, HMIS, MRM)
Understanding interfaces to laboratory medical devices (MDI)
Provide support on all modules of the system including but not limited to: Outpatient, Clinics, Admission,
Billing, Reporting, and Orders.etc...
 Customer Service Representative
At AL Salam International Hospital- October 2007 - December 2011
As an ERP System End User the Customer Care Representative is responsible for scheduling, canceling
and confirming appointments as well as taking emergency calls via phone, Customer Care Representative
responsible for checking each patient’s insurance and must be able to communicate effectively both
verbally and in writing with customers to gather and enter data accurately into the computer, such as face
sheets,billing forms, collection letters and any other business forms utilized by the administrative office.
 Oracle Fusion HCM 11g Certified Implementation Specialist - January 2016
 Oracle E-Business Suite R12 HCM Certified Implementation Specialist - December 2015
 Oracle PL/SQL Developer Certified Associate - February 2011
 Excellent Interpersonal Skills and Communication Skills.
 Fast Learning.
 Analytical and problem solving and results oriented skills.
 Ability to translate user requests into system requirements.
 Effective clear and confident presentation skills.
 Works independently and as part of a team
 Languages: English (Good)
Personal Information
Ahmed
Shaheen
Cell: +965 94923214
Email: AMS.Shaheeno@gmail.com
Website:
Http://amsshaheeno.wix.com/ashaheen
Work Experience
Training and Certifications
Skills