1. JENNIFER WILLCOX
2
8 Tully Place, Quakers Hill
0439849977
jenniferrose3001@gmail.com
Jennifer Willcox
8 Tully Place
Quakers Hill NSW
jenniferrose3001@gmail.com
Dear Hiring Manager,
I am writing to express my interest for the position of Administrator per your advertisement on Seek and believe I
would be an excellent candidate for the position. I’m looking to challenge myself in a fast paced demanding
environment. As you can see from my enclosed resume I have previous experience in administration and customer
service interacting with people on a daily basis.
I have excellent oral and written communication skills and have a friendly/approachable way with clients and
colleagues. I have developed an excellent knowledge of exceptional customer service and willing to learn/expand on
that knowledge. I feel that these skills would add value to your company and that I would become a valuable
member of the team
Please let me know if you have any questions or would like to discuss my resume in more detail you can reach me
on 0439849977 or by email at jenniferrose3001@gmail.com.
Thank you for your consideration.
I am looking forward to hearing from you soon for a possible time for an interview
Sincerely,
Jennifer Willcox

2. JENNIFER WILLCOX
3
8 Tully Place, Quakers Hill
0439849977
jenniferrose3001@gmail.com
EDUCATION
Tyndale Christian School
Higher School Certificate 2008
EMPLOYMENT HISTORY
Receptionist/ Office Administrator
Prestige Building Products
Responsibilities & Duties:
 Greeted clients/visitors and directed them to appropriate meeting
room locations
 Received, directed and relayed telephone messages and faxes
accordingly
 Opened and sorted packages/mail daily
 Maintained an up to date filing system
 Completed basic office duties such as photocopying, laminating,
printing and making appointments
Experienced office administrator looking to re-enter the work force after being on holidays. I have profound
administration skills, proficient in learning about new products and new tasks quickly and have exceptional
computer skills using Word, PowerPoint and Excel in a demanding environment. I have well-developed
interpersonal and communication skills with clients and members of the public that I display in a respectful and
culturally acceptable manner. I pride myself on looking presentable and on working co-operatively and being
flexible within a team environment.
a
OVERVEIW
October
2011-
February
2015

3. JENNIFER WILLCOX
4
8 Tully Place, Quakers Hill
0439849977
jenniferrose3001@gmail.com
 Assisted in communication and correspondence between clients and
suppliers
 Entered data into a spreadsheet daily
 Prioritized and time managed tasks
 Assisted in the planning and preparation of meetings, conferences and
conference telephone calls
 Maintained an adequate inventory of office supplies
 Responded to public enquiries
 Provided word-processing and secretarial support
 Supported the CEO, manager and other staff in a respectful manner
 Transferred calls to correct room/person
 Maintained large switchboard effectively
 Arranged and maintained clients personal information into a database
 Followed appropriate OH&S and workplace procedures
 Performed other related duties as required
Retail/Customer Service Member (Part-Time)
Peter’s Meats
Responsibilities & Duties:
 Operated cash register and EFPTOS machine maintaining drawer
accuracy
 Achieved deadlines and KPI’s within time frame individually and as
a team
 Entered data into a spreadsheet daily
 Communicated with bigger companies via phone and email to place
large orders
 Processed customer’s orders effectively
 Recommended additional items for future purchases
 Responded to customer product enquiries and coordinated
resolutions with manager and other staff members
 Rotated items, organized shelves, and put out new stock
 Put up signage
 Kept store clean and followed OH&S procedures
 Maintained friendly attitude and followed all store interaction
procedures/regulations while answering customer questions and
processing payments
 Answered customer’s phone calls enquires appropriately
 Prioritized and time managed tasks
January
2013-
February
2015

4. JENNIFER WILLCOX
5
8 Tully Place, Quakers Hill
0439849977
jenniferrose3001@gmail.com
 Attended staff meetings monthly
 Attended all training opportunities
REFEREES
Gina Porter
Peter’s Meats
Manager
Mobile: 0412 849 893
Jessica Wilson
Prestige Building Products
Office Manager
Phone: 0426 155 591