1. SANDRA K. OSBORNE
4396 West 146th Street – Cleveland, Ohio 44135 216-534-4311 sndr_osborne@yahoo.com
OBJECTIVE
To obtain, a professional position, utilizing my Accounting, Finance and/or Administrative skills.
HIGHLIGHTS OF SKILLS
Ohio Notary Public (expiration: 12/19/2017) Exceptional Customer Service Problem Solving
Accounts Payable Accounts Receivable General Ledger
Payroll Journal Entry and Preparation Typing 40-50wpm
Data Entry & 10 Key Calculation MS Excel MS Word
MS Office and Access Various Switchboards Highly Organized
Fed-line Operation & Wire Transfers Analytical Thinker Legal Documents
WORK HISTORY
HealthSmart Benefit Solutions
Accounting Assistant – Claims Payment Team (11/2014 – Present)
Responsible for processing claim payment files, requesting funding and obtaining client approvals for the release of
pending paid insurance claims.
Knowledge of Check writing and NACHA file processing.
Review, maintain and update all client Funding Reports.
Process and distributed Banking Reports internally.
Assisted in tracking and distributing Stop Loss funding received by ACH deposit and Checks.
Responsible for all Corporate and Client Bank Reconciliations.
Processed the Voids, Refunds and completed all Check Research for the department.
Monitored the Claims Payment Team e-mails.
Robert Half Finance and Accounting Talent Network /Accountemps
First Federal of Lakewood (7/2014 – 9/2014)
Commercial Loans department – Secondary Marketing department
Review and calculate inspections and title surveys.
Complete draw requests from Builders using Wires, Checks and Direct Deposit information.
Update all Excel reports on upcoming loan sales.
Export of loan sale files from OnBase35 system to PDF folders.
NYCB Mortgage Company, LLC aka Ohio Savings Bank
Lien Release/Satisfactions – Loan Servicing Representative (2011 – 2014)
Pay off Excel reporting between internal departments and outside vendors.
Perform quality control review on prepared legal Lien Release documents to ensure minimal rejections.
Prepare Mortgage loan release documents and required cover letters.
Provided superior service to our customers with all tasks related to the payoff of a mortgage loan.

2. NYCB Mortgage Company, LLC aka Ohio Savings Bank
Accounting Cash Processor/Sr. Loan Servicing Representative (2004 - 2011)
Daily processing of cash receipts and postings to customer Mortgage loan accounts.
Perform financial calculations such as amounts due, interest charges, balances, discounts and loan write-offs.
Perform reconciliations to the general ledger, lockbox and branch records and other month-end procedures.
Prepare journal entries to record financial transactions.
Responsible for all Auto cash processing and Credit card processing for the department.
Processed Wire transfers internal and outgoing, through the Fed-line database.
Investigated and reconciled discrepancies on customers Mortgage, Auto and Credit card loans.
Monitored Cash Processing e-mails to provide customer service internally and externally.
Created Auto and Credit Card procedures for the company.
AmTrust Bank aka Ohio Savings Bank
Accountant I/Default Risk Management – Lead (2003 – 2004)
Oversee the flow of cash and financial transactions on all defaulted loans.
Managed and reconciled the daily work load of cash application to the Mortgage servicing system.
Responsible for journal entries, analyzing of transactions, reconciliation of general ledger accounts.
Reconcile all accounting matters and resolved routine problems.
Ohio Savings Bank
Accounts Payable/Accounting Assistant II (1993 – 2003)
Responsible for the mortgage lending operations throughout the United States and for the retail branch operations in
Ohio, Florida and Arizona.
Review all invoices for appropriate documentation and approval prior to payment.
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
Match invoices to checks, obtain all signatures for checks and distribute checks accordingly.
Verified vendor accounts by reconciling monthly statements and related transactions.
Complete month-end and daily general ledger posting.
Maintain files and documentation thoroughly and accurately.
Processed all check requests and expense reports.
Prepared reports and returns, including 1099’s required by State and Federal agencies.
Assisted Finance department, obtained knowledge of the Fed-line operations.
Dunkell Press Inc.
Production Assistant/Office Manager (1992 – 1993)
Manage all aspects pertaining to Accounts Receivables, Accounts Payable and Payroll.
Prepare and process payroll information.
Maintain inventory records.
Managed the shipping and receiving department operations.
Job costing and employee time scheduling.
EDUCATION
Fenix circle Enterprise Inc.
1988
Course of study: Business Management, Accounting, Microsoft Word, Microsoft Excel, Business writing,
Certificate of completion received.
East High School
1985 – 1987