This document provides a summary of Sheran Cowx's skills and experience. She has over 20 years of experience managing retail stores and training others. She is seeking new opportunities that allow her to continue growing professionally by utilizing her extensive experience in retail management, training, administration, and computers.

1. SHERAN COWX
83 Erin Woods Blvd. S.E. Calgary, AB T2B 2X2 (403) 288-8869 sherancowx@outlook.com
SUMMARY
An experienced, reliable and multi-faceted manager seeking new opportunities for professional growth
and development with a team oriented company.
SKILLS & KNOWLEDGE (by field)
Retail (20+ years)
 In charge of running daily store operations as a Manager for Drug/Retail and Ladies Wear stores.
 Organized product demos and in-store events.
 Planned and executed promotional events in line with company events calendar.
 Developed radio and print advertising campaigns for both individual and groups of stores.
 Trained employees on Health and Safety Regulations as well as product usage/care.
 Managed staff of 40+ employees including scheduling and all H/R duties. (ie: payroll, hiring/layoffs,
monitoring worker performance, disciplinary measures, etc.)
 Consistently recognized by management for providing superior customer service.
 Achieved accurate monthly/yearly inventories within company guidelines.
 Responsible for developing store image schemes and purchasing stock within budgetary constraints.
 Worked to develop store relines, set ups and renovations.
Trainer (5 years)
 Educated Retail staff on product usage/care as well as Health and Safety Regulations.
 Developed new training manuals for product knowledge and store policies/procedures.
 Taught Esthetics and Business Development at a post-secondary level.
 Developed course material (Power Points) for new courses and ongoing education purposes.
 Experienced public speaker with Q & A sessions for large and small groups.
Administration/Computer (2+ years)
 Worked with Kofax and EDocs systems in Records Department for Oil & Gas Company.
 Have basic book keeping and accounting knowledge for small businesses.
 Have intermediate to expert computer skills with MS Office Suites 2007 – 2010. (Word, Excel, Power Point,
Outlook, Access)
 Excellent communication skills dealing with all levels of management and across all experience levels.
 A detail oriented, multi tasker able to prioritize changes in work as required.
 Websites design/development for spas and liaised with social media advertising agencies.

2. -2-
(Sheran Cowx)
EDUCATION AND TRAINING
2014 Administrative Assistant (Oil and Gas)
Mount Royal University – Calgary
2011 LLQP Life Insurance
Career College – Calgary
2006 Medical Laser Esthetics and Microdermabrasion
Laser and CosMedic Academy, Burnaby
2003 Computer Programmer/Systems Analyst/Web Design
CDI College - Calgary
1983 Masters’ Degree (C.I.D.E.S.C.O) Esthetics
Beauty Therapy College of New Zealand - Auckland
EXPERIENCE
Retail-
Melrose Drugs - Cosmetics and Pop Up Store Manager
Cambrian Pharmacy - Cosmetics and Store Manager
Shoppers Drug Mart - Front Store Manager
Pinders Drugs - Cosmetics Manager
Antels (Dalmys Group) - Store Manager
The Bay – Cosmetics Brand Manager
Eaton’s – Cosmetics Brand Manager
Training –
EvelineCharles Academy- Instructor
Marvel College- Instructor
European Beauty School- Principle
Administration/Computer-
WSP/Penn West Energy- Program Assistant
Pharmasave (West) - Cosmetics Coordinator Alberta