Saurav S. Biswas is seeking a growth-oriented position utilizing his excellent people and communication skills. He has over 10 years of experience in marketing, sales, and account management roles in logistics and IT services companies in Dubai and India. Currently he is an Account Manager at Alpha Data LLC in Dubai handling sales, customer solutions, and maintenance contracts. He holds a BBA and has a proven track record of developing new clients and managing customer relationships.

1. Saurav S. Biswas
Tel No. 04-3935409
Mobile: 055 8581378
Email Address: saurav_biswas@hotmail.com
Carrer Objectives
Seeking a growth oriented, challenging and responsible position.
Ongoing qualifications via employer and self-sponsored academic and theoretical
courses, in addition to completed tertiary studies, will be maintained, for advancement
to supervisory and management opportunities on a long term basis.
Skills / Personal Strength
Excellent “people management” and interpersonal skills.
Proven liaison and communication skills “Won the best speech contest in 2002 in
school”.
Leadership skills and qualities. Problem solving and decision-making skills.
Effective public relation skills and able to relate to people at all levels.
Able to control emotions and apply sound listening skills.
An Initiator, quick learner, adapts to changing environment and can perform
under pressure.
Experience
Alpha Data LLC – Dubai. (22nd Jan 2009 till date)
At present, I am working as an Account Manager, Networking & Telecom Division with
Alpha Data LLC., Dubai and dealing with new & existing customers for sales especially
for principal vendors as Avaya, CISCO, HP, Microsoft, Aruba & Juniper. Current job
profile tailors the below points:
Creating new corporate clients with PABX & Networking requirements in Avaya,
Cisco & HP.

2. Providing solutions for Avaya PABX to Enterprise & SMB clients with Contact
Center requirements as well, also Upgrade of PABX for existing cliental.
Providing Alpha Cloud Services to new customer requirements.
Handling sales for Managed Services, Facility Managed Services & Colocation
Services.
Providing solutions to new & existing clients for Microsoft related services like
Exchange, Office 365, AD, Sharepoint etc.
Creating new corporate clients for support services of their entire IT infrastructure.
Promoting new level of supports & new IT solutions to existing customers.
Biding for PABX, Networking & Service level tenders to big enterprise profile
customers.
Suggesting to new & existing customers for network re-structuring & latest
updates / upgrades from the principal vendors like Cisco, Avaya & HP.
Handling maintenance contracts of entire PABX & Network infrastructure for
reputed Banks & Hospitality clients in Dubai.
Strong hold on Hospitality & Banking sector clients for Avaya & Cisco
PABX/Networking.
Handling new support service related projects like Consultancy Services, Security
Test, ISO Certification Consultancy etc.
AKB Logistics Pvt. Ltd., Gujarat – India (15th April till Dec 2008)
Worked with AKB Logistics Pvt. Ltd., Gujarat India, one of the Custom House Agents
(CHA) & International Freight Forwarders as a Marketing Executive & Logistics and
reporting directly to one of the director of the company, specially for handling of
customers located in Gujarat. My Job profile covered the following areas in AKB:
To identify & develop new clients. (Have been instrumental in developing many
new clients).
Booking of containers for our clients through Shipping Lines.
Negotiating ocean freight rates with various Shipping Lines.
In time feedback & co-ordination with our clients regarding status of shipments
right from pick-up of cargo to delivery at destinations.
Managing personals under.
Knowledge of Documentation in Export / Import Clearance.
Times of India Group – India. (April 2005 till Jan 2006)
Worked in Times of India Group, as Sales Associate - as a part time job, attending
functions hosted by Times of India and generating memberships for one of their
websites timesmatri.com, “was declared as the highest seller of membership on month
of June & July 2005”.

3. Education Qualification
Course Year of Completion Name of Institution
SSC 2001 St. Xaviers High School.
HSC 2003 St. Anns School.
BBA 2006
Som Lalit Institute of Management
Studies.
Personal Profile
Name : Saurav Sanjay Kumar Biswas
Address : P.O.BOX 8829, Dubai-U.A.E
Telephone : 055-8581378
Email Address : saurav_biswas@hotmail.com
Date of Birth : December 25th, 1985
Nationality : Indian
Driving License : UAE, India.