1. Current Role:
Infrastructure Management | IT
Operations | Project
Management | Software
compliance | Hardware
IT Security , HRMS , PMO
Certifications
ITIL Version II in 2013
ITIL Version I in 2007
PMP in 2005
Prince 2 2015
SAP 2016
Agile Level 3 in 2015
Scrum Master 2016
Six Sigma Bronze cert
2016
Profile Summary
Highly accomplished IT professional with rich experience in defining, developing and
implementing Infrastructure Management strategies with a rich exposure in leading
multi-cultural teams
Led the development of the strategic roadmap and producing initiatives in alignment
with IT strategy; directed transformation programs including Technology Platforms,
Talent Management & Workforce Evolution and Financial Efficiency
A well-qualified technocrat with honed skills in designing enterprise IP PBX, and in
AV design for Board rooms
Created technical solution designs after performing IT infrastructure architectural
assessments; developed work products like technical solution design documents,
architectural overview diagrams, operational models and deployment models for IT
infrastructure engagements
Rich experience in aligning architecture to business strategy in order to deliver
structured efficient, sustainable and adaptable IT solutions in-line with the business
need
Established various large scale customized ODC setup, physically separated and
logically separated based on client’s Information Security norms
Effective leadership skills with focus on total organizational coordination to manage
resources, provide innovative concepts and ideas, develop high performing teams,
and oversee staff
Core Competencies
IT Strategy Planning IT Governance
Budgeting & Cost Control Strategic Alliances
Business Continuity Planning Infrastructure Management
Vendor Management Team Building & Leadership
V. Sheela
Senior IT Lead Program Manager Asia - 13 years
sheela.aleesh13@gmail.com
+60124927548
Aug’05-Jun’06

2. Work Experience
Jabil Sdn Bhd July’15 till date
Joined as Asia IT Project Manager
Role:
Managing the end-to-end delivery of various quality and process oriented IT Infra projects, IT Infra Merging and
De-merging, ODC development based on clients’ requirement
Leading the migration of existing operational projects, designing data centre, standardizing and managing IT Infra
activities and its components such as Servers, desktops, laptops, active and passive networking equipment
Working in the capacity of Software Compliance Manager to work on controlled deployment of various software’s
across organization, facing software audits, complying with the software entitlement for organization
Working closely with Information security team to design organization and Client BCP and DR Infrastructure,
creating IT infrastructure in line with organization Information security policies. Implementing Security and
Network Operation Centre based on client’s requirement
Formulating IT infrastructure project budgets, responding to RFC’s and consulting operational teams,
Ensuring adherence to client’s security norms based on physical security such as CCTV surveillance, access control
and fire management and logical separation such as VLAN, in-line firewall protection, separation of IP networks,
IPS / IDS implementation
Identifying areas of improvement in the process based on business / user requirements, recommending and
implementing optimal solution
Highlights:
Worked closely with third-party vendors and contractors to manage and coordinate projects with the business
units and other IT departments, where necessary
Completed successful seamless IT Infrastructure merger between key customer and internal team
Rendered consultancy for Request for Proposal (RFP) & Request for Quotation (RFQ) responses and Proof of
Concept (POC); educated business development teams
Managed projects worth over US$ 8.8 Million
Coordinated with the pre-sales and sales teams in ensuring that new Request for Proposals (RFPs) were properly
planned for execution
Identified training needs for the team and organised /conducted training programmes in IT Infrastructure
Management, Data Centre design, managing AV equipment
Manage Compliance , Scale and Run projects across Jabil Asia team
Manage the full spectrum of IT projects (operations to high profile, transformations) in a dynamic, highly matrixed
/ global environment.
IT Projects, following Jabil Software Development Lifecycle framework.
Establish, maintain IT project management framework which encompasses project
Ensure project management related tools are fit for the project methodologies practiced.
Encourage team to constantly improve the productivity and efficiency with new techniques and tools.
Work with CIO, Product teams and Commercial and other functional leaders on project/enhancements
prioritization based on strategic objectives, cost/benefit considerations, timing and capacity.
Manage and govern project submissions and approvals through the agreed prioritisation and approval process
and maintain a pipeline of approved projects.
Proactively support the project pipeline by managing overall PMO team resource availability, capacity and skill
sets. Constantly overseeing project status.
Work with other leaders to mitigate risks and resolve issues if the potential business impact is significant.
Oversee project execution across all portfolios to ensure deliveries are on time, within scope and on budget.
Ensure each project has post implementation review process conducted with the project team including business
sponsor.

3. DiGi Telecommunication , Subang Hitech Oct’12-Jun’15
Joined as IT Manager Program Manager
Represents IT to the customer, users, and management for all aspects of project management and performance
requirements, including finance, architecture, technology, systems development, IT services, service management and
project schedules for enterprise level projects.
Role:
Led a range of IT operations including Network Management & Security, Vendor Management and Helpdesk
Management; ensured optimum performance & service levels
Global Project: Lead the team to handle global project following the IT project management methodology and
deliverables based on requirement set in IT management.
Systems Engineering: Led design and multinational rollout of robust, scalable and secure electronic data
interchange (EDI), enterprise resource planning (ERP) and point-of-sale (POS) systems for clients including
Banking, Corporate Client’s
Custom Software Developments: Managed all phases of the software development lifecycle (SDLC) for dozens of
custom solutions.
Database Developments: Guided teams in the development of relational database management systems (RDBMS)
for Telenor Norway Group. Internal system and 3rd party system builds to server a good flow of network.
System Integrations/Migrations: Project-managed large-scale initiatives involving the transition of programs to
new platforms and the merger of disparate systems from acquired client companies.
Computer Sciences Corporation (CSC)
Jun’11-Sep’12
Joined as IT Project Manager
Highlights:
Extended technical leadership in:
o Migration project of 200 active users office to a new facility for IBM , Maybank
o Designing data and voice network for a 450 seater new facility in Maybank
o Migrating Windows 2003 AD
o Implementing Exchange 2003
o Shifting Communication Links to a new facility
o Designing VPN model for Xpanxion’s Far site office as well as Clients in USA (VPN site-to-Site and Mobile
VPN)
Liaised with new communication links as per client’s requirements (E1-PRI, Internet, IPLC, MPLS)
Lead the team of 6 for all productions platform
To ensure the hardware and software set up is up-to-date with the current product.
Full daily operations and handover method is conducted with decision making team
Work closely with internal audit, IT Government, Compliance Unit to close all the gab and to mitigate the risk and
action plan upfront.
Tracked changes made to the scope of work and made recommendations for required change orders
Served as a key support person in the department, with primary focus on the
preparation, production and distribution of materials for quality assurance projects
Determined test strategy, design and planning test scope.
Apprised corporate office with drilling production and progress reports
In Charge for completion of Business Impact Analyst (BIA) and Business Continuity plan (BCP) for the department.

4. Maybank Berhad Mar’02- April’11
Joined as Assistant Vice President (AVP) IT Program Manager
Specially appointed by Maybank Management Team to drive transformation for the bank with the selected team by the
PCEO of Maybank. Fully in charge to incorporate 30 initiative to drive Maybank to achieve goals and aspirations by
2015. A key team of 50 people to drive the bank with changes on product, services and performance to have better
positioning by year 2015 as a leading bank in Malaysia and South /Southeast Asia
Highlights:
Appointed for supporting the EDT Senior Management team and all reporting and documentation requirements to
the Equities Technology development strategy by the transformation programme.
Track and monitor strategy work stream progress and deliverables
Provide central PMO with appropriate information for consolidation as required
Ensure adherence to central processes and quality check data provided
Produce consistently good quality presentations and documentation
Responsible for tracking performance against new SLA's, to ensure there are no delays of orders of infrastructure
for critical work-streams
Establishes, communicates and enforces the compliance with program processes, policies and controls.
Tracks program level risks, issues, and scope and timing changes.
Collects, maintains and produces program level status information on a regular basis (weekly, monthly, and
quarterly).
Alerts management to all out-of-governance situations.
Fully in charge for Core banking Process and Implementation
Extends support, as required, in the form of coaching to release and project managers.
Moderates the effectiveness of program communication.
Ensure that reviews of all key documentation are conducted in a consistent and complete manner.
Ensures that the formal process (gate) to determine readiness to move from one development phase to the next is
followed.
Recommends improvements regarding Systems Development Life Cycle (SDLC) processes.
Interface with all the banking system and work closely with CSC (Vendor)
Implement all the application on File Transfer and Spool date.
Work closely with ATM team on SST terminal set up and reporting.
Random checking on system integration and implement new process approve by CEO
Appointed to drive critical project migrating package design and deployment.
Significantly enhanced and successfully maintained a database management system
Project Managed efficiently on the tendering process.
Adapts, combines, and/or deploys software system to solveproblems.
Demonstrated strong leadership skills and technology expertise in developing new project for online portal.
Achieving 90% resolution rate for payee production problem - providing a production problem resolution within
3 days

5. Academic Details Bachelor in Management Science IT from University Science Malaysia , in 2002
Skill Set
Award
Certifications
Reference
IT Project Management professional (Directing / Leading >$800K projects), using
Waterfall and Agile methods.
Years of Skills on Engineering and/or Network experience
Ability to direct/lead others, and work in a globally, matrixed team environment.
Knowledge / experience in managing Compliance, Scale and Run type projects.
Solid project management skills, including planning, prioritizing, organizing work
and meeting deadlines.
Good IT acumen and general understanding of application development / system
design.
Fluent (read, write, speak) in English.
Honored with ABC’s “CEO Award” in 2011 in recognition of outstanding project
results
Project Deliverables on time and Appreciate from Department Head PMO
LEAP30 Marriot Award by the PCEO for the excellent work and deliverables on
time.
Staff Appreciation Award for project completions on timing.
Award for completed research with R&D team for (Embedded System)
Award 2016 Best Employee for Jabil Project Team
Certifications
ITIL Version II in 2013
ITIL Version I in 2007
PMP in 2005
Prince 2 2015
SAP 2016
Agile Level 3 in 2015
Scrum Master 2016
Six Sigma Bronze cert 2016
Available Upon Request
IT

6. Representative Projects
Jabil Sdn Bhd
Hardware and Software implementation for China Plant
Relocation of Datacentre Wuhan ,China
India GST and Infrastructure Project
Reports monitoring tools for PMO
Supply Management Process Penang Plant
Upgrade current Hardware capacity deliverables for all Asia Plant
Tracking system of (system slow, down and end life of system)
IT management tools in tracking for internal and external client
Cost Reductions South Asia IT Hardware
Nasuni Deployment
Nutanix Implementations for China , US and India
0365 Migrations
Share point upgrade
Project Training to Junior leads
IT Roadmap
Compliance , Framework standard implementations
HRMS system
IT security upgrade
Qualys implementations
System Migrations
DIGI Telecommunication
DIGI Project Methodology Process Implementation
Financial tool development and implementation
Account management system implementation
IT in Accounts project
IT solutions addressing persistent customer process/systems issues
Infra project of DIGI ecom platform
HR the LEAD Program non IT project
Work day HR portal non IT project
HR functions project across (Workday System)
Presenting with data implementation project within HR and other Biz Units
GSS IT Infrastructure Shared Services Customer Service Division
Transition Ecommerce Platform
Ecommerce Platform system
Security Platform system
Radio Activation System
Transition Project Network and Operations
Internet Channels Strategic IT Partnership
R&D Post-paid and Prepaid product development (Embedded System)
VHE Upgrade
Data Ware House Upgrade
ETL network upgrade
Radio alert Fast Recovery Centre (FRC) system alarm monitoring

7. CSC Sdn Bhd
Hardware and Software implementation
Relocation of Datacentre
Programme Management Support and Deliverables
Reports monitoring tools
Supply Management Process
Purchasing and Deliverables tracking system
Upgrade current Hardware capacity deliverables
Tracking system of (system slow, down and end life of system)
IT management tools in tracking for internal and external client
Software of Supply management tools upgrade
Maybank Berhad
HRS system implementation
Vendor management system
IT development change process and control management
Financial tools development and implementation
Accounting tools for finance team
Multi Token Authentication Strategy (same project which was develop by Barclays
Bank UK)
Multi Token Authentication Strategy (same project which was develop by Barclays
Bank UK)
Maybank Group Electronic Bill Payment / Presentment on Maybank2u.com
Maybank2u.com reengineering (Broad Vision 7.1)
Street space web station (Kiosk Machine) Maybank
Unstructured Supplementary Service Data (USSD)
Online Bill Payment through Internet Banking
Mobile Banking – Banking using mobile phone banking
FRAUD Detention system Maybank