1. Robert D. Anderson 3846 Edgewood Road • Lexington, MN 55014
(612) 296-7354 Cell • (763) 786-9201 Eve • bobdanderson@comcast.net
Qualifications for a Business Analyst / Project Coordinator
Possesses 20+ years of experience in Product Support / Planning, Business Analyst, and Infrastructure Planning. A
versatile team player with strong organizational skills and proven success in initiating documentation to meet
changing business needs. An accomplished leader who interacts effectively with a variety of organizational entities.
Effective Team leader and motivator. Full FBI background check completed successfully.
Areas of expertise include:
Technical Business Analyst • Infrastructure Planner • Facilities Management • Project Coordination
SharePoint • Video Conferencing Technology • Team Management • Vendor Coordination • Scrum
Technical skills include:
SharePoint, KIVA, Cognos, M.S. Office, Project, Power Point, Excel, Access, Word, Visio, and SQL Queries
Selected Highlights
• Designed business requirement documentation for multiple work environments, establishing more productive
and efficient working conditions for the Business and Stakeholders.
• Work with SharePoint, Business Requirement Templates, Status Reports, Issue Logs, Project Plans, Risk
Mitigation Plans and Project Reports, and facilitates meetings and publishes meeting minutes and Project
Reports.
• Develop Business requirements and schedules for Facility relocations for IT Personnel, Equipment, Phones, IT
Hardware, Printers, Copiers, Fax Machines and miscellaneous Network Equipment.
• Coordinate activities with appropriate Stakeholders for staff and equipment relocations within departments
and/or buildings for the City of Minneapolis.
• Resource for Directors, Business Analysts, and Project Managers to created a system for organizing,
documenting, and reducing down-time of functionality during Projects.
• Coordinate with multiple departments and vendors to insure a quick and efficient relocation of staff and
equipment, while maintaining high Customer Satisfaction for the combined process.
• Knowledge with Technology equipment, such as Routers, Switches, VoIP Routers, Internal Network Cabling,
Various Phone Systems, Printers, Copiers, Scanners, Fax machines, Desktop PC’s and Laptops.
• Completed 30 Facility Relocation and IT Technology Projects within 2 years, all within or below projected
budgets and by targeted completion dates.
• Very effective at working with Teams to foster cooperation, innovation and keeping the Teams focused on
Customer satisfaction.
• Proficient at analyzing issues and working with various resources to work toward a common, cost effective
resolution or outcome.
Career Track
Univita Health, Inc. 8/2012 to Present
• Senior Level business analyst/project management experience in a healthcare environment on the
infrastructure side.
• Experience with HIPPA (Health Insurance Portability and Accountability Act).
• Extensive experience with requirements gathering and writing for infrastructure planning and integration.
• Extensive experience writing requirements.
• Infrastructure Background.
• Responsible for mergers and acquisitions leading to system integrations.
• Resource will need to integrate systems, plan hardware deployments, at newly acquired sites.
• Liaison between the business and IT teams, while also being responsible for migrating services and setting
up new domains in the new office locations.
2. Robert D. Anderson – Page 2
Analyst International Corp. – Contract with Cargill 4/2012 to 8/2012
• Project coordinator, portfolio coordinator, and resource coordinator role.
• Highly-developed sense of organization.
• General knowledge of IT (Information Technology), especially hosting infrastructure (servers, storage, data
center, backup/recovery).
• Strong process focus: process-honoring, process improvement, requirements documentation experience.
• Ability to provide information to various levels of staff, including customers, project team participants, and
management, in an appropriate manner.
• Leadership skills to direct and focus large groups to accomplish goals.
Advantage Tech Resources - Contract with Wells Fargo as Infrastructure Planner 8/2010 to 4/2012
• Coordinate partnership activities with both external and internal stakeholders that help achieve the goals of the
Infrastructure project or program. Infrastructure Governance and Strategy.
• Coordinate with other Project Managers, Internal Departments or external Vendors to insure a quick and
efficient process.
• Create and maintain accurate Scope, Project Proposal and Project Estimate documentation and maintain a
listing of all personnel roles and responsibilities.
• Establish regular meetings to discuss and relay project schedule information and create good
communications with all stakeholders affected during these projects.
• Setting up Live Meeting, Phone Conferencing calls and Instant Messaging discussion meetings.
• Maintain integrity with all entities involved within the Project.
• Create and maintain Reports and Records through a SharePoint and PTP (Project Tracking Portal) system.
• Ability to effectively communicate across organization and management tiers.
TEK Systems - Contract with Wells Fargo as Infrastructure Planner/Coordinator 11/2010 to 7/2011
• Same Roles as listed above.
City of Minneapolis - Project Coordinator (Regulatory Services) 1/2010 to 11/2010
• Central point of contact for back-end support for Permit Applications and Certifications.
• Coordinate partnership activities with both external and internal stakeholders that help achieve the goals of the
project or program.
• Create Reports and Records through KIVA Land Management and Cognos Inquiries.
• Develops requirements, procedures, systems and priorities to accomplish Project Coordination assignments.
• Follow proven departmental processes and guidelines to accomplish these tasks.
• Monitors scopes of work and contracts relating to Projects.
• Coordinate planning, development, and implementation of programs including development of standards,
regulations and appraisal systems.
• Participate in developing proposals, revision to rules, regulations, ordinances, and other formal documentation for
the review and approval of elected officials, and other governing bodies.
• Provide leadership in development and delivery of outreach and educational programs and materials.
City of Minneapolis - Project Coordinator / Project Manager (BIS) 9/2007 to 1/2010
• Central point of contact for Project Administration responsible for the relocation of Personnel, Computer
Hardware, Printers, Copiers, Phones and other miscellaneous Network equipment within departments or
other locations to satisfy Stakeholder expectations.
• Coordinate with other Business Analysts, Project Managers, Internal Departments or external Vendors to
insure a quick and efficient process.
• Create and maintain accurate Scope, Project Proposal and Project Estimate documentation and maintain a
listing of all personnel and equipment locations.
• Develops processes, procedures, systems and priorities to accomplish Project Coordination assignments.
• Follow proven PMO processes and guidelines to accomplish these tasks.
• Monitors scopes of work and contracts relating to Projects in the PMO.
3. • Establish regular meetings to discuss and relay project schedule information and create good
communications with all stakeholders affected during these projects.
• Maintain integrity with all entities involved within the Project.
Robert D. Anderson – Page 3
eFunds Corporation - Project Management / Scrum Master (Certifications achieved) 2007 to 2007
• Completed Online Project Management course through Thomson NETg Learning in Scottsdale, AZ with
52 PDU Credits.
• Responsible for Project/Scrum Business Requirements, Management tracking, mentoring and
documentation, following established processes and guidelines.
• Setting up Live Meeting, Voicemail Conferencing, Voice Telecom meetings.
• Navigate EPMO / Confluence application for Project/Scrum documentation, workflow tracking and
training purposes.
• Work with Business Analysts and Project Managers on Scope, Project requirements, progress and
processes of related work.
• Coordinate progress meetings with Stakeholders to review Scope, Risks mitigation, Issue Logs, and Project
reports.
• Scrum Process and Scrum Master training and certification.
eFunds Corporation - Configuration Analyst 2005 to 2007
• Act as the contact for Project Managers and Stakholders to establish Scope of IT changes and set up Project
Schedules to satify the Stakeholders requirements.
• Revision and Change Control responsibilities.
• Perform software configuration management builds, controls, audits and change/defect management.
• Support Solutions Development organization throughout the Software Development Lifecycle (SDLC).
eFunds Corporation - PC Technician / Assistant Facilities Manager 2002 to 2005
• Completes new PC configurations and deployment of equipment.
• Follows up on triage desktop-related problems that end-users report to the Help Desk.
• Completes software installation requests and ensures Asset Management Database is kept current.
• PC hardware and software configuration and problem solving skills.
• Executes all aspects of facility coordination, including mailroom/shipping and receiving operations,
technical support, inventory control, and quality assurance.
• Initiates and maintains working relationships with internal and external vendors.
• Maintaining and ordering supplies through various Vendors.
• Monitor and maintain backup generator system.
Professional Development
Fundamentals of Project Management (City of Minneapolis)
Certificate of Completion.
Project Management Course (Thomson NETg Learning in Scottsdale, AZ.)
Certificate of Completion with 52 PDU Credits.
Architectural and Mechanical Design (St. Paul Vocational Technical Institute)
2 year Technical Degree achieved.
Computer Support Coursework (Lakewood Community College)
1 year Certificate of Completion achieved.
Certifications
Fundamentals of Project Management (Certificate of Completion)
Project Management (Certificate of Completion)
Scrum Management (Certificate of Completion)
Architectural/Mechanical Design (2 Year Degree)
CAPS Event Problem Management (Certificate of Completion)
LBMS Project Management (Certificate of Completion)
Project Manager 7.0 (Certificate of Completion)
