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FACTORS AFFECTING DEMAND
            IN
         TOURISM

                                       GROUP 3:
  PRERNA MITTAL | PRIYANKA JAIN | SHAURYA GARG|
VAISHALI SANGHWAN| ADITYA MOHAN| SUMIT GILL|
Changing face of travel consumer

• More affluent, measured in disposable income per
  capita, ownership of property and household facilities.
• Better educated and more interested in continuing
  education.
• More healthy and interested in more active pursuits.
• Older, with a particular shift in the number and attitudes
  of the more active over-fifties
• More leisured: in terms of hours of work and holiday
  entitlement, having regard also to early retirement.
Changing face of travel consumer

• More travelled, for work and business as well as for
  holidays and leisure, increasing numbers with frequent
  international travel experience.
• More exposed to the media and information generally.
• More computer literate with ownership of personal
  computers (PCs) and access to internet growing
  exponentially.
• More heterogeneous and individualistic in their
  demands and expectations.
• More culturally diverse in terms of ethnic origin as well
  as their range of lifestyle choice
Determinants of tourism
             demand

Economic factors and comparative prices
Demographic, including education
Geographic
Socio-cultural attitudes to tourism
Mobility
Government/ regulatory
Media communications
Information and communication technology
Economic factors

• Higher per capita income.
• Developed and growing economies also sustain
  business travel and trips (more than 50%).
• Relationship between changes in real disposable
  incomes and volume of trips and expenditure
  away from home.
• Increase in real incomes since 1990s has led to
  increase in expenditure on travel and tourism
  (income elasticity) .
Economic factors

• Comparative prices are a major determinant of
  volume of demand.
• Price is cost to customers in terms of money,
  time and effort.
• Spending will depend upon comparative price
  and disposable income of tourist.
Demographic factors

• Developed world- one- and two- person
  household, late marriages, with fewer children
  -Divorce, single parent,
  -Small households means more households
  -Affluent old age people (26% Europeans are over
  50 years of age)
• Developing world- greater women involvement,
  two-income households,more disposable income
Demographic factors

• Rise in life expectancy
  -Greater proportion of older population
  -New demand for leisure and travel
  -Health care and nursing
  -Quality of life

• Structural shifts in communities -Development of
  new towns and cities
• Education- higher the education, more the amount
  of travel
Geographic factors

• Climatic and scenic attractions
• Willingness and affordability to demand
  destination of choice.
• Urban areas generate more tourism compared to
  rural areas- for multiple reasons
• Geographical pockets of heritage, culture and arts
  offer tourism products
• Eco-tourism, and ecological constructs as tourism
  products
Social factors

• Increased no. of women in work force
• Working women and resulting two-income
  households
• Quality of life
• International mobility leads to more
  sophisticated consumer tastes
• Greater complexity of life
• Increased competition in life
Changing attitudes

• Attitudes towards tourism are a subset of wider view on
  the desired quality of life and how to achieve it.
• Therapeutic value in lying on the beech and sun
• Holidays are „rights‟ and necessities for relieving stress
  rather than luxuries.
• Longer holiday entitlement in twentieth century has
  lead to consumers taking several holidays in a year
• People having a second home.
• Medical Tourism.
Personal mobility factor

• Superior roads and infrastructure
• More people having cars and four wheelers
• Most hotels, nearly all self-catering
  establishments, restaurants, and great majority of
  visitor attractions and entertainment in America
  and Europe are dependent on travellers by car

• Congestion has increased and governments are
  favouring public transport
Government/ regulatory
                framework
• Governments intervene:
• To ensure fair competition between supplier- check
  monopolistic tendencies
• To ensure that customers have choices and rights
  against suppliers
• To influence such market patterns as governments
  control- timing of holiday
• To ensure that proposed projects do not damage the
  environment
• Governments consciously (rather aggressively)
  promoting tourism
Transport regulation

Air transport
• What routes can be flown
• Which Airline can fly, number of flights, slots
  available at airports, the capacity of seats on
  routes, prices that can be charge
Information and
      communication technology
• Increasing promotion and distribution of
  products on world wide web.
• Multimedia information provision in
  customers‟ homes enhancing promotional
  possibilities
• Switch to direct marketing, reducing the
  traditional role of travel intermediaries
• Customer database development and its role in
  marketing information system.
Information and
       communication technology

• Power to develop customized products for
  consumers
• Relationship marketing with repeat buyers and
  other targeted customers/stakeholders
• Creation of virtual enterprises- “Make my
  trip”, networks of micro-businesses
• Major opportunities for access to international
  markets at low cost.
Travel propensity
Low propensity                    High propensity
characteristics                   characteristics
• Low income per household    •   High income per household
• Single parent household     •   Two parents (employed) household
• Rural-community dweller     •   Large-city dweller
• Educated to minimum age     •   Higher education level
• Older people (80+)          •   Young people and empty nesters
• No access to private        •   Two or more cars in the household
  transport                   •   Six or more weeks‟ paid holiday
• Three or less weeks‟ paid   •   Access at work and at home
  holiday
• No access to internet

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Tourism

  • 1. FACTORS AFFECTING DEMAND IN TOURISM GROUP 3: PRERNA MITTAL | PRIYANKA JAIN | SHAURYA GARG| VAISHALI SANGHWAN| ADITYA MOHAN| SUMIT GILL|
  • 2. Changing face of travel consumer • More affluent, measured in disposable income per capita, ownership of property and household facilities. • Better educated and more interested in continuing education. • More healthy and interested in more active pursuits. • Older, with a particular shift in the number and attitudes of the more active over-fifties • More leisured: in terms of hours of work and holiday entitlement, having regard also to early retirement.
  • 3. Changing face of travel consumer • More travelled, for work and business as well as for holidays and leisure, increasing numbers with frequent international travel experience. • More exposed to the media and information generally. • More computer literate with ownership of personal computers (PCs) and access to internet growing exponentially. • More heterogeneous and individualistic in their demands and expectations. • More culturally diverse in terms of ethnic origin as well as their range of lifestyle choice
  • 4. Determinants of tourism demand Economic factors and comparative prices Demographic, including education Geographic Socio-cultural attitudes to tourism Mobility Government/ regulatory Media communications Information and communication technology
  • 5. Economic factors • Higher per capita income. • Developed and growing economies also sustain business travel and trips (more than 50%). • Relationship between changes in real disposable incomes and volume of trips and expenditure away from home. • Increase in real incomes since 1990s has led to increase in expenditure on travel and tourism (income elasticity) .
  • 6. Economic factors • Comparative prices are a major determinant of volume of demand. • Price is cost to customers in terms of money, time and effort. • Spending will depend upon comparative price and disposable income of tourist.
  • 7. Demographic factors • Developed world- one- and two- person household, late marriages, with fewer children -Divorce, single parent, -Small households means more households -Affluent old age people (26% Europeans are over 50 years of age) • Developing world- greater women involvement, two-income households,more disposable income
  • 8. Demographic factors • Rise in life expectancy -Greater proportion of older population -New demand for leisure and travel -Health care and nursing -Quality of life • Structural shifts in communities -Development of new towns and cities • Education- higher the education, more the amount of travel
  • 9. Geographic factors • Climatic and scenic attractions • Willingness and affordability to demand destination of choice. • Urban areas generate more tourism compared to rural areas- for multiple reasons • Geographical pockets of heritage, culture and arts offer tourism products • Eco-tourism, and ecological constructs as tourism products
  • 10. Social factors • Increased no. of women in work force • Working women and resulting two-income households • Quality of life • International mobility leads to more sophisticated consumer tastes • Greater complexity of life • Increased competition in life
  • 11. Changing attitudes • Attitudes towards tourism are a subset of wider view on the desired quality of life and how to achieve it. • Therapeutic value in lying on the beech and sun • Holidays are „rights‟ and necessities for relieving stress rather than luxuries. • Longer holiday entitlement in twentieth century has lead to consumers taking several holidays in a year • People having a second home. • Medical Tourism.
  • 12. Personal mobility factor • Superior roads and infrastructure • More people having cars and four wheelers • Most hotels, nearly all self-catering establishments, restaurants, and great majority of visitor attractions and entertainment in America and Europe are dependent on travellers by car • Congestion has increased and governments are favouring public transport
  • 13. Government/ regulatory framework • Governments intervene: • To ensure fair competition between supplier- check monopolistic tendencies • To ensure that customers have choices and rights against suppliers • To influence such market patterns as governments control- timing of holiday • To ensure that proposed projects do not damage the environment • Governments consciously (rather aggressively) promoting tourism
  • 14. Transport regulation Air transport • What routes can be flown • Which Airline can fly, number of flights, slots available at airports, the capacity of seats on routes, prices that can be charge
  • 15. Information and communication technology • Increasing promotion and distribution of products on world wide web. • Multimedia information provision in customers‟ homes enhancing promotional possibilities • Switch to direct marketing, reducing the traditional role of travel intermediaries • Customer database development and its role in marketing information system.
  • 16. Information and communication technology • Power to develop customized products for consumers • Relationship marketing with repeat buyers and other targeted customers/stakeholders • Creation of virtual enterprises- “Make my trip”, networks of micro-businesses • Major opportunities for access to international markets at low cost.
  • 17. Travel propensity Low propensity High propensity characteristics characteristics • Low income per household • High income per household • Single parent household • Two parents (employed) household • Rural-community dweller • Large-city dweller • Educated to minimum age • Higher education level • Older people (80+) • Young people and empty nesters • No access to private • Two or more cars in the household transport • Six or more weeks‟ paid holiday • Three or less weeks‟ paid • Access at work and at home holiday • No access to internet