Highly educated business expert and organizational director with professional and volunteer expertise in managing people. Offering knowledge and expertise through Education Management and Business Administration that can improve students' knowledge within the areas of business practices. Sharon.joyce1979@yahoo.com

1. 7724 James Monroe Way, Gloucester,
VA 23061
757-812-9254
Sharon.joyce1979@gmail.com
 Training
 Team Management
 Organization
 Analysis & Problem Solving
 Communication
 Leadership
 Fundraising
 Business Development
Areas of Expertise
 Ph.D., Candidate, Business
Management, Saint Leo College,
Dade City, FL
 Master of Business Administration,
Human Resources Concentration,
Saint Leo College, Dade City, FL
 Master of Science, Human Services,
Concentration in Organizational
Management and Leadership,
Springfield College, Springfield, MA
 Bachelor of Science, Human
Services, Springfield College,
Springfield, MA
Education
A highly educated business expert and organizational director with professional and volunteer expertise
in managing people and organizations in a variety of environments. Versatile business developer,
fundraiser, trainer, organizer, and instructor. Exceptional ability to communicate and manage people.
Rappahannock Community College, 2013-Present
Designated Adjunct Professor for Business Courses
Prepare and implement course materials, develop syllabuses, conduct
lectures, give homework, counsel and assist students, test students, and
provide career guidance. Business subjects expected to teach include
finance, accounting, human resources, marketing, labor relations,
management, advertising, business administration, supply chain
management, hospitality, and operations research. Instructs students on
how to write corporate communication, business plans, grant proposals,
and other important business documents.
Peninsula Metropolitan YMCA, Summer 2012
Internship: Virginia, Human Resources Department
Assisted in all areas of the human resources departments, allowing me to
assist and be exposed to how they analyze, revise and standardize job
descriptions, policies and operating procedures governing all programs
across 18 branches. Assisted in the planning processes for the new
employee recognition and rewards program that serves full-time and part-
time employees.
SunTrust Bank, Gloucester, VA, 2011-present
Personal Banker/Financial Services Representative
Performed intermediate duties and support related to branch operational
activities and financial services; processed all new account transactions;
assisted customers in their selection of various accounts and financial
services; cross-sold products and services; opened, maintained and closed
all account types; performed branch clerical duties; promoted business by
maintaining good customer relations and referring customers to
appropriate staff for new services. Knowledgeable and skilled in the areas
of teller, vault, safe deposit, processing and boarding DDA lines of credit,
discussing and accepting credit applications, and required to provide
leadership, training and support to less experienced New Account
Representatives and other branch staff members.
Professional Experience
Sharon T. Joyce
Business Manager,
Trainer & Director

2. Certifications
Volunteer
 Notary Public, Sun Trust Bank, 201-
present
 Commercial Driver License, YMCA,
2003-2011
 American Red Cross, ARC, 1990-2011,
Lifeguard Instructor Trainer, Water
Safety Instructor Trainer, CPR, AED,
Oxygen, First Aid, and Professional
Rescuer Trainer
 United States Water Fitness
Association, USWFA, 2000-2011,
Water Fitness Inst Master Trainer-
Primary and Masters, Coordinator of
Water Fitness Programs, Aquatic
Fitness Personal Trainer Primary &
Master Trainer
 Aerobics and Fitness Association of
America, 1992-2011, Certified Personal
Trainer and Certified Primary Group
Exercise Specialist
 YMCA Water Fitness and Lifeguard
Trainer, 2003 – 2011, Nationally
Certified Water Fitness Instructor
Trainer, Swim Instructor Trainer and
Lifeguard Instructor Trainer
 Rappahannock Community College
Business Advisory Committee
Member
 Gloucester Point VA - Rotary
Member and Club Youth Exchange
Officer for Gloucester Point, VA and
Essex District Youth Exchange
Officer At Large
 Lighthouse Worship Center,
Gloucester, VA
 Missionary to Tibet and China
Professional Experience
Peninsula Metropolitan YMCA, Newport News, VA, 2007-2011
Senior Director, Luter Family YMCA
Responsible for directing staff to provide mission driven, quality programming
across four departments called aquatics, wellness, child watch and
membership. Provided guidance to department directors to offer proactive
responses to program participant and member needs in all program areas.
Coached directors in employee development and fiscal efficiency for each of
their departments. Reported to the Executive Director and supported
organization wide initiatives with strategic planning, analysis, program
development, and implementation.
Victory Family YMCA, 2002-2007
Director
Member of leadership team selected to open new branch. Recruited and
managed aquatic department by training staff to produce quality
programming, maintenance, and repair operation on aquatic equipment. Made
decisions for safety, program efficiency with member and customer
satisfaction.
Newport News Parks and Recreation Dept., 2000-2002
Instructor
Instructed patrons as American Red Cross Instructor Trainer of Aerobic
Instructors, Lifeguards and Water Safety Instructors
Fort Eustis Army Base, Aquatic Center, 1997 - 2000
Program Director
Recruited, trained and managed aquatic departments by training staff to
produce quality programming. Made decisions for safety, program efficiency
with member and customer satisfaction.
Gloucester County School System, Gloucester, VA, 1995-1997
High School Attendance Coordinator
Ensured accurate attendance accounting; resolved attendance for over 1800
students and attended to related issues; ensured compliance with state
reporting and documenting requirements; conveyed attendance related
information to appropriate parties; and provided general clerical support,
information, and direction assigned at school site.
Gloucester County School System, Gloucester, VA, 1992-1995
Special Education Instructional Assistant
Responsible for human support and paraprofessional work assisting my
classroom teachers to achieve instructional objectives; assisted students with
disabilities with achieving established goals and with personal care and
mobility.
Gloucester County School System, Gloucester, VA, 1990-1992
Substitute Teacher
Provided meaningful instruction for assigned classrooms by teaching the
subject matter left by teacher.