1. SHANNA J. WILLIAMS
Phone: 225-249-0254 | shannaj08@yahoo.com
SUMMARY
College graduate looking for an opportunity to grow with a reputable company using my
educational background, skills and eager/quick learning ability to reach company’s goals. Ability
to thrive in fast paced environments, while maintaining the highest level of work efficiency.
EDUCATION
 Bachelor of Science, Environmental – Grad Dec 2013 - Grambling State University
 Certification - Clinical Medical Assistant (CMA)
 Certification – Cardio Pulmonary Resuscitation (CPR)
SKILLS
 Exceptional Interpersonal Skills – able to foster and maintain positive relationships
 Team Building and Leadership skills –
 Excellent planning and implementing capabilities
 Organized, self-starter
 Problem Solving skills – keen listening and conflict resolution abilities
 Computer Skills – word, and excel
 Extensive cashing handling
 Great customer service
 Product sales specialist
EXPERIENCE
Chase JP Morgan – Dec 2015 - Present
Bank teller – Provides exceptional customer service to clients while processing banking
transactions. Responsible for verifying transactions, managing checking and saving account
withdrawals and deposits while selling great products.
Victoria’s Secret – July 2015 – Oct 2016
Sales Specialist – Excelled at driving total store results by delivering high level satisfying
customer experiences through modeling and rei1 nforcing brand selling behaviors and display
expert product knowledge of all products.
Pinecrest Supports and Services Center- Aug 2014- July 2015
Residential Specialist - Managed and trained teams in delivering support to patients with
intellectual and developmental disabilities to reach treatment goals and to return to more
integrated community living settings. Assisted in interviewing, selection, scheduling,
evaluating performance and resolving technical problems.