1. #44, 1st
Main, Near Vinayaka Circle
Palace Guttahalli, Bangalore -03
Karnataka, India (+5:30 GMT)
anup.tirkey9@gmail.com
+91 8088888235
ANUP TIRKEY
CAREER PROFILE | Dynamic and experienced system engineer with sound knowledge of Active Directory,
monitoring and troubleshooting OS and network communication systems. Seeking a
responsible position with a view to utilize and enhance my skills towards professional
growth and development.
Aspire to learn new concepts and technologies.
EMPLOYMENT HISTORY | System Engineer, Hewlett Packard Enterprise
Since November 28th, 2011 to till date (4 Years)
• Network L1 Support: Acting as a first point of contact to find, trace and troubleshoot
the network related issues for multiple business accounts and customers. Checking
hops connectivity by connecting remote devices through telnet and VM machines.
Network Monitoring: Batch files for scheduled trace routs, Real time network
monitoring through Pingplotter tool.
• Active Directory Users & Computers: Managing Users, Groups & Computers in
several domains, access delegation, RDP access and FGS access.
AD Reports: Generating through ADMP web-tool, VB scripts, PowerShell, modifying
and publishing reports as per the requirement
• Service Ticketing tool: Troubleshooting business customers and client
systems/application related issues and tracking the details in OVSD, HPSM 7 & 9 and
BMC web Remedy Service Manager tools.
Responsible for the adherence to fulfill the request within the SLA period.
• Application Support: Working and providing support for HP hosted portals,
configuring and troubleshooting client/operations applications- Citrix, SAP,
SharePoint, Office 2003, 2007, 2010, 2013 & Office 365, McAfee AV.
• Remote Support: Providing support to clients across the globe via HP virtual room
and Office communicator and through Skype for business.
SSL & VPN: Troubleshooting HP SSL and client VPN connectivity issues
• Operating systems: Windows XP, 7 and 8.1, Configuring custom Image file that
includes all the client applications, Scripts (USB, MTP & DVD block, scheduled n/w
trace route) using Symantec Ghost application.
• Audits and Quality Checks: Performing system audit/QA on Weekly and Monthly
basis for all the business accounts. It includes, system performance, USB/DVD disable
check, up-to-date antivirus and system patch.
• Team Coordination: On necessity and to maintain SLA for severity cases;
coordinating with various Network L2, Application L2 and Storage team. Initiate and
follow up on Service outage Notifications.

2. PROFESSIONAL SKILLS | • Networking:
Configuring & troubleshooting Local Area Networks
Network Topologies & Routing protocols
IP architecture and Sub-netting
OSI Layer and TCP/IP Protocol Suite
Installing and managing Internetworking Devices
• Operating System:
Installing, Upgrading & Troubleshooting MS Windows XP, Win 7, Win 8.1
Schedule tasks to run scripts, services and patches.
Managing Local Users and Groups, Files and Folder, Desktop Settings & policies.
Working with Remote Desktop and Remote assistance connections.
Working with Disk Management, Backups and Restoring Data.
Installation, Configuration and Support for Applications (SAP GUI configuration, Citrix
Web plugin, SAP, MS Office 2003 SP1, 2007, 2010 SP2, 2013 SP1 & Office 365.
• Windows Server 2008:
Local User Accounts and Groups and Domain user Accounts and Groups.
Creating and managing DHCP, DNS and FTP.
Active Directory Services and Organizational Unit.
Reserve disk quotas for file share
• Hardware:
Desktop & Laptop assembling, dissembling and Troubleshooting.
Troubleshooting hardware related issues of PC and its components.
Managing Device and Applications Drivers.
EDUCATIONAL HISTORY | • Master in Network Administration – 2011
Jetking Hardware & Networking Institute, Sadashivanagar, Bangalore, Karnataka.
• Bachelor in Computer Application - 2010
Guru Ghasidas Central University, Bilaspur, Chhattisgarh
• Intermediate – 2006
Chhattisgarh Board of Secondary Education, Raipur
• Matriculation – 2003
Chhattisgarh Board of Secondary Education, Raipur
CERTIFICATION | Microsoft® Certified Technology Specialist
• Windows Server 2008 Network Infrastructure, Configuration- July 28, 2012
• Windows Server 2008 Active Directory, Configuration- July 03, 2012
• Windows 7, Configuration- April 26, 2011
ACHIEVEMENTS | • Nominated to handle team after team lead as shift lead in HP Enterprise.
• Nominated as a best employee of the Month by Parent Organization (Nov-2014)
• Secured first position in BCA graduate (college level-2010)
• Secured first position in college project (Computer lab management)
• Second prize in inter-collage Drawing competition (2008)

3. CORE STRENGTHS | • Time Punctual, Positive attitude & Discipline
• Quick Learner with high energy level
• Enthusiastic, tactful and ability to work in group
• Works well in both team environments & individual assignments
PERSONAL PROFILE | Father’s Name
Date of Birth
Gender
Marital Status
Religion
Nationality
Hobbies
Language Known
Permanent Address
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Mr. Isaak Tirkey
01-Aug-1986
Male
Unmarried
Christian
Indian
Listening music, Gardening & Puzzle solving.
English & Hindi
#575, Near Marthoma Church, Podibahar, Kosabadi Chowk,
Korba - 495677, Chhattisgarh, India
Bangalore, India
(+5:30 GMT) Anup Tirkey