1. Shaik Saleem
Sr.System Admin. Overall 6+ years of industry experience as System IT Administrator in commercial IT. Previous
technical duties have included all aspect of company needs with IT support, administration, documentation,
LAN configuration and implementation.
Professional Background
• Capco, India (4+ years)
• Mind River Information Technology, India client of
Symphony Services (2 years)
Core Skills
• Mange a team and provide on time support.
• Familiarity with desktop network hardware,
operating systems, protocols, administration,
and applications.
• Wide knowledge of PC hardware, peripherals,
and software.
• Asset Management and Vendor Coordination.
• Altiris CMS 7.5
• Cisco Routers, Switches
• Palo Alto Firewall
• Imaged laptop/desktops with Norton Ghost and
WDS.
Relevant Project Experience
• Day-to-day support for IT related issues
• Troubleshooting desktop support tickets.
• Strong experience in PC software applications, MS
Operating Systems administration .
• Familiarity with desktop network hardware, operating
systems, protocols, administration, and applications.
• Wide knowledge of PC hardware, peripherals, and
software
• Handling knowledge of the technologies in WAN/LAN
and IP Networking
• Imaged laptop/desktops with Norton Ghost and WDS
• Unlocking, resetting and changing of network, email,
passwords and accounts.
• Handling the escalated issues from engineers.
• Managing company assets related to IT and vendor
coordination for procurement.
• Innovative and analytical thinker, implementing
solutions with careful consideration to the bottom-line,
long-range goals and feasibility.
• Usage of trouble ticket logging software like Altiris.
• L1 Network troubleshooting
• Configure Cisco IP Phones