1. B PRAKASH
Mobile: +91- 9701988751 ~ E-Mail:prakash.biroju@gmail.com
JOB OBJECTIVE
Seeking assignments in Middle/Junior level Management in Network & System Administration / Technical Support with a reputed
organisation preferably in IT sector.
PROFILE SUMMARY
• A focused professional with over 2 years of successful experience in System Administration and Desktop & Networking Support.
• Currently associated with HCL INFOTECH Limited, Hyderabad as an Associate (Technical).
• Proficiency in Hardware & Networking.
• Excellent communication, problem solving, leadership and analytical skills.
CORE COMPETENCIES
• Installing and configuring server operating systems, application software, anti-viruses & hardware, etc.
• PC Formatting,Partitions,Drivers installations, Troubleshooting of PC hardware& Operating systems, Windows Update, Antivirus
installations.
• Ensuring application & compliance with the company policies in administration of IT infrastructure / facilities after review of new
hardware and accessories
• Assessing organisational requirements for security & implementing security software systems against various attacks and executing
backup strategy
• Troubleshooting of network connectivity issues, software and hardware, tracking problem, scheduling & coordination
ORGANISATIONAL EXPERIENCE
Mar ‘2014 to till date HCL INFOTECH LTD, Hyderabad as Associate (Technical)
Key Result Areas:
• Installation of windows Operating Systems like xp, windows 7, Server 2008 & 2003.
• Creating Windows 2003/2008 domains and workgroups.
• Administrating and troubleshooting 2003 & 2008 server .
• Managing user accounts and giving share & security level permissions.
• Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipments accordingly as per
the requirement.
• Responsible for maintaining the company strategy like designing, implementing and maintenance of enterprise network
components.
• Responsible to monitor whether all the components are available for successful communication.
• Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company
policies.
• Timely analyze whether any repairs or replacements is needed.
• Proficient in handling escalated calls and providing 1
st
& 2
nd
Level Technical support to end users.
• Microsoft Outlook configuration, backup, troubleshooting.
• Installation of Tata photon+ and reliance net connect etc.
• Maintenance of Computer Hardware systems and system assembly.
• Maintenance of assets of PC’s and Laptops.
• Installation & Configuration of Network printers& Scanners and its basic level of troubleshooting.
• Maintenance of all inventories of PC’s.

2. • Monitoring and insuring a recommended temperature for server storage room.
• Installation, maintenance, troubleshooting for Desktops, Laptops, Outlook, Ms Office 2010 Network Devices.
• Giving permissions to file folders.
• Installing and maintain Antivirus (Symantec, MacAfee, and trend micro), acrobat reader & designer, WinZip, Win rar, Flash player’s &
so on.
• Installing printers in server and also in user’s computer.
• Installing Network Printer and configuring. Installing and administering.
• Cannon Printers & Maintenances.
• Troubleshooting errors like blue screen error, OS Re-installation.
• Interacting with users, identifying and troubleshooting the issues and following up on the same till the user satisfaction is achieved.
• Perform a regular check over critical and security updates.
• Fixing the Laptop/desktop performance issues.
• Performing networking troubleshooting, configuring the IP on the machines, troubleshooting the server/NIC issues
• Creating weekly reports on system’s health status for the review.
• Assist team in resolution of hardware, software and system issues.
• Configuring Outlook and troubleshooting and Data backup.
• Installing & configuring different services like TCP/IP, DNS, and DHCP.
• Configuration & Installation of client related software’s.
• Support to CISCO Routers & Switches.
• Installing & troubleshooting of Mail Client Software like Outlook Express, MS Outlook, and LAN.
• Managing Internet & Proxy Configuration and uploading & downloading data of FTP site.
• Interacting with the customers, undertaking follow - up of the vendors in ISP and AMC’s related issues.
• Maintaining inventory records on monthly basis.
• Providing the security (from Viruses, Trojans, Warm, etc.) to client & servers by using different antivirus & tools.
PREVIOUS EXPERIENCE
Jan ‘12 to Feb ‘2014. GKC Projects Limited, Jamshedpur as System Administrator.
Key Result Areas:
• Installation of windows Operating Systems like xp, windows 7, Server 2008 & 2003.
• Creating Windows 2003/2008 domains and workgroups.
• Installation, maintenance, troubleshooting for Desktops, Laptops, Outlook, Ms Office 2010 Network Devices.
• Giving permissions to file folders.
• Installing and maintain Antivirus (Symantec, MacAfee, and trend micro), acrobat reader & designer, WinZip, Win rar, Flash player’s &
so on.
• Installing printers in server and also in user’s computer.
• Installing Network Printer and configuring. Installing and administering.
• Cannon Printers & Maintenances.
• Troubleshooting errors like blue screen error, OS Re-installation.
• Interacting with users, identifying and troubleshooting the issues and following up on the same till the user satisfaction is achieved.
• Perform a regular check over critical and security updates.
• Fixing the Laptop/desktop performance issues.
• Performing networking troubleshooting, configuring the IP on the machines, troubleshooting the server/NIC issues.
• Creating weekly reports on system’s health status for the review.
• Assist team in resolution of hardware, software and system issues.
• Configuring Outlook and troubleshooting and Data backup.
• Installing & configuring different services like TCP/IP, DNS, and DHCP.
• Configuration & Installation of client related software’s.
• LAN &WAN Concepts.
• Support to CISCO Routers & Switches.
• Knowledge on Cisco devices.

3. • Responsible for In-House Network Infrastructure, Data Backups, Routers, Switches and maintenance of Computer Hardware,
Networking & Installation of GIS Software.
• Installing & troubleshooting of Mail Server & Client Software like Outlook Express, MS Outlook, and LAN.
• Managing Internet & Proxy Configuration and uploading & downloading data of FTP site.
• Interacting with the customers, undertaking follow - up of the vendors in ISP and AMC’s related issues.
• Maintaining inventory records on monthly basis.
• Providing the security (from Viruses, Trojans, Warm, etc.) to client & servers by using different antivirus & tools.
EDUCATION
• B.Tech (ECE) from JNT University, Hyderabad in 2010. Secured 72%.
• Diploma (ECE) from S.B.T.E & T, Hyderabad in 2007. Secured 77 %.
• SSC from State Board of A.P .Secured 85 %.
COURSE ATTENDED
• CCNA Professional Course from Zoom Technologies, Hyderabad.
IT SKILLS
• Proficient in MS Office & Internet Applications.
• Windows 7 XP, Server 2003, 2008.Administration.
• Ms Office excel, word, PowerPoint, Hardware & networking etc.
• Good at Presentation & Communication skills.
PERSONAL DETAILS
Date of Birth : 10
th
Oct, 1988.
Residential Address : 2-40, Budugu Bazar, Aswapuram, Khammam, Telangana, 507116.
Languages Known : English, Hindi & Telugu.