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Curriculum Vitae
SEAN SMITH
36, Boating Lake Lane, Lydney. GL16 5GA
07943465952
seansmith400@yahoo.co.uk
PROFILE
A personable, well-motivated and disciplined individual working well within a team environment or successfully
on an individual basis. Hard working and organised with demonstrated adaptability to new challenges. Good
technical / problem solving background, experienced in supplying technical support to manufacturing processes.
Able to communicate confidently in a variety of media - written, verbal and electronic – presenting information in
a clear, concise and logical format.
Good telephone manner and etiquette. Demonstrated presentation skills communicating qualified information and
learnings to groups of individuals from site director level to shop floor personnel, delivering quality disciplines
and process knowledge.
An effective meeting manager, able to maintain individual and group focus to achieve discussion goals, with
agreed value-added follow up actions and managed timelines. Good IT knowledge base, experienced in Word,
Excel, Outlook, PowerPoint, SAP.
KEY SKILLS
 A keen eye for detail – documentation to physical inspection
 Presentation skills – pre-defined course structures to topicalissues
 A trained Trainer and Assessor
 Communicating at all levels and by a variety of means
 Interviewing both for recruitment and disciplinary purposes
 Solving problems in manpower and manufacturing
EMPLOYMENT EXPERIENCE
Lucozade Ribena Suntory
Operational Quality Co-ordinator Sep 2013 – present
Responsible for auditing manufacturing, ensuring quality and GMP standards are maintained. Attending problem
situations that have resulted or could result in product safety issues. Ensuring finished goods are fit for trade
 Inspection of packaged product, production equipment and completed IPCs
 Management of the Quarantine System, both within SAP and SharePoint
 Liaising with off-site storage for holding and returning stock
 Communicating progress and results to cross-functional parties
 Manufacturing hygiene inspections
 Direct responsibility for the Batch Release process
 Training and coaching both direct and indirect staff on systems and new requirements
 Problem solving activities from immediate response to route cause analysis
 First point of contact for product safety advice

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GlaxoSmithKline (Nutritional Healthcare Drinks)
Remediation Stream Lead Nov 2012 – present
Responsible for implementing processes with adherence to above site policies. Reacting to audit findings to
improve health and safety, quality and efficiencies at site level.
 Created procedures and record sheets to govern the training process on site, addressing the identified
local gap
 Generating presentation packages and delivering training to managers and SOP Authors
 Working with dedicated SOP Authors to enable the generation of good standard operating procedures,
helping to facilitate standard training across site
 Gap addressed in the Level 1 Auditing process by training out the updated procedure to all areas of the
factory. Working closely with co-ordinators to offer ongoing support
 Supporting the Product Release programme by identifying the requirement for data capture and
generating necessary documentation. Reviewing documentation in batch folders upon completion of shop
orders
Document Author Oct 2011 – Nov 2012
Responsible for creating and updating SOPs and lineside check sheets (IPCs) to ensure adherence to current
practices and legal requirements.
Whilst in this position I took on various other roles:
- Waste Management
 Improved dosing and reject control systems to reduce losses of unnecessary waste during
manufacturing
 Trained Waste Champions and Engineers in correct control systems set up and waste management
protocols
- BRC Implementation
 Scoping the gap in relation to implementation into pilot area
 Working with the Quality department and shift managers to move towards a compliant outcome
- Audit CAPA generation team member
 Formulating solution requirements and resource plans for fourteen major and one critical CAG audit
findings
 Presenting findings for approval by Site Leadership Team
- RCA Change Agent
 One of x10 individuals trained in the GMS 6-Step approach, by Central Quality
 As part of a team of three, trained the process out to x40 key people across the Coleford site
 Available to facilitate RCAs on site and offer on-going support to other facilitators trained in the
process
Leading Hand Nov 2006 – Oct 2011
Reporting to the shift manager, operating packaging equipment and inspecting finished product ensuring output
requirements were met and quality standards adhered to. Responsible for training other operatives. Testing
strengths of diluted product and cleaning chemicals
Line Leader (Charge Hand) June 2004 – Nov 2006
Responsibility for staffing, attendance, performance development, absence management and holiday allowance
monitoring on all lines within the Ready to Drink department. Direct responsibility for co-ordinating production,
ensuring quality and completion were met.
JR Cromptons, Specialist Paper Makers
Paper Machine Backtender Aug 2002 – May 2004
Working to ISO9001, assisting in all aspects of the manufacture of paper for the specialist market.

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Process Technologist Nov 2001 – Aug 2002
Responsible for the calibration of electrical monitoring equipment, analysing stock and paper samples,
implementation of corrective actions and the generation of systems to collate and report all available data.
Mitel Telecom Limited
Shift Manager Sep 1994 – Jun 2001
 Leading teams of operating staff across two key areas of production
 Responsible for the monitoring of operatives in a variety of performance areas
 Responsible for ensuring customer requirements for quality and completion
 Implementation of a variety of shift patterns to cope with demand
EDUCATION & TRAINING
In-house training within the last five years:
HACCP Intermediate
General Risk Assessment
Deviation Reporting
Training Assessor
Train the Trainer
(Plus all mandatories)
Gwent College of Higher Education 1995 – 1996
National Examining Board for
Supervision and Management (Diploma)
Royal Forest of Dean College 1994 – 1995
National Examining Board for
Supervision and Management (Certificate)
Newport Comprehensive School 1978 – 1984
INTERESTS
The outdoors, reading, running, cycling, cooking.
References available on request