5. SOCIAL MEDIA PART 1 - RECAP
The Resident Disconnect
1. Low importance for prospects
2. Social media - primarily resident facing
3. The goal isn’t engagement
10. WHEN TO POST
2017 Social Media Study
Days most active
MON TUE WED THU FRI SAT SUN
56.07% 49.19% 51.57% 51.57% 64.67% 68.79% 65.44%
Days residents are most active
11. WHEN TO POST
Times most active
Before 8am 8am - 12pm 12pm - 4pm 4pm - 8pm After 8pm
19.18% 24.99% 41.04% 22.11% 74.93%
When residents are most active
14. WHAT TO POST
How important are these type of posts to you?
1 Community improvement announcements 3.81
2 Resident referral incentive 3.80
3 Community events 3.63
4 Local businesses/promotions/discounts 3.51
5 Local events 3.47
6 Rent Reminders 3.04
7 Current news 2.98
8 Community contests 2.97
9 Community Photos/Videos (i.e.: events, amenities, etc.) 2.85
10 Lifestyle Tips (recipes, how-to's, etc.) 2.53
11 Advertisements of vacant apartments 2.51
17. WHAT TO POST
How important are these type of posts to you?
1 Community improvement announcements 3.81
2 Resident referral incentive 3.80
3 Community events 3.63
4 Local businesses/promotions/discounts 3.51
5 Local events 3.47