1. S A N T I A G O R E S T R E P O
13048 Island Bay Drive. Orlando, FL 32828 | (786) 991 4738 | santiagor@knights.ucf.edu
OBJECTIVE
TO OBTAIN THE ___________POSITION AT ____________
EDUCATION
Universityof Central Florida GPA 3.50 May 2016
Bachelor of Science in Sports and Exercise Science
Miami Dade College GPA 3.20 July 2013
Associate in Arts Degree
EXPERIENCE
Best Buy Orlando, FL
Sales Consultant July 2014- present
Recognized as the #1 seller in the district and by the company as Top Achiever for
various categories
Assist an Average of 50 customers in finding or selecting items, and provided impartial advice
on the greatest and latest technology and services
Provide outstanding customer service receiving 100% in customer service feedback surveys
Aid Spanish and Portuguese speaking customers increasing overall customer
satisfaction and sales turnout
Addiction Piercings Inc. Miami, FL
Assistant Sales Manager April 2012-July 2014
Maintained daily records of all transactions and generated reports for store manager
Developed and implemented social media marketing plans to publicize sales and improve
revenue
Opened and closed store, met daily sales goals and maintained working atmosphere in pristine
quality
Wrote order supply requests to replenish merchandise
Express, Clothing Store Miami, FL
Sales Associate/Merchandise and Inventory Associate September 2011-May 2012
Built and strengthened relationships with customers, deal with different nationalities and
personalities and put always the costumer at ease.
Arranged clothing racks for optimal use to stock new arriving merchandise "zoned" sized &
folded clothing to provide costumers a convenient shopping experience
SKILLS
Language: Fluent in English and Spanish and proficient in Portuguese
Computer: Proficient in Microsoft Office (Word, Excel, Access, and PowerPoint
Certification: ECSI certified, American Heart Association Health Care Provider
Social Media: Proficient with Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube