1. Sandra Lizama Lum 641 N AlderDr., Chandler,AZ85226
480-252-2512 sandrallum@yahoo.com
SUMMARY Strong,dedicated,dependableandpassionate behavioral healthcare professional.
Sensitiveandunderstandingforthe care of the mentallyill. Outstandingleadershipskillsmanaging
professionalcase managers. Recognizedasa fair,compassionate andtactful individual towardsexternal
and internal customers. Experiencedinmethadone clinics,adolescentemergencysheltersand
residentialtreatmentcenters. Possessacomplete understandingof the needsandrequirementssetby
state and Substance Abuse Mental HealthService Administration (SAMHSA) fidelitymeasures.
WORK HISTORY
ChoicesNetworkof Arizona 2005-Present
Assertive Community Treatment(ACT) Coordinator(2012-current)
Clinical Coordinator(2007-2012)
MagellanHealth Services
Clinical Coordinator(2007)
Value Options
Clinical Coordinator(2007)
Clinical Liaison (2005-2007)
 Consistently complete annual clinical paperwork ontime andinan accurate, efficientmanner.
 Ensure documentationis adequately completedonadailybasis.
 Screenpossible newmembersforlevelof service needs.
 Attenddischarge planningand staffing’swithexternal customers.
 Collaborate withprovidersandfamilymemberstoensure memberneedsare met.
Responsibilities:*Workwitha treatmentteam, includingthe member,theirsupportsystem,andothers
to identifyandimplementindividualizedcare andservices. *Provide supervisiontoassignedcase
managers.*Participate inthe hiring,training,coachingandmentoringof Case Managers.*Serve asa
liaisonbetweenadministrationandservice providers.
Nevada TreatmentCenter 2004
CounselorTechnician
 Completedassessmentandintakesof opiate addictedindividuals.
 Encouragedindividualstodevelopcopingskills.
Responsibilities:*Provideddirectcounselingandcase managementservicesformethadone clients.
*Assistedinthe developmenttreatmentplanstoensure clientadherence toprogramrules.

2. Westcare Inc. 1998 – 2004
CounselorTechnician
 Facilitated adolescent’s substanceabuse,intensiveandoutpatientgroups.
 Instructed adultangermanagementanddomesticviolence groups.
 Assistedfamiliesandcourtsforappropriate placementof adolescents.
 Provideddirectcounselingservicestoyouthandadolescents.
 Developmenttreatmentplanstomeetthe adolescentsandtheirfamilyneeds.
 Facilitatedlife skillsgroupsforadolescents.
Responsibilities: *Collaboratedwithchildandfamilyteamsupondischarge. *Completedpaperworkto
meetthe courts requirements.*Maintainedconfidentiality.*Prepared monthly reports.
EDUCATION
Bachelor of Science, Human Service Counseling
University of Nevada Las Vegas, Las Vegas, Nevada
Associates of General Studies
Community College of Southern Nevada, Las Vegas, Nevada
Level One Addictions Counseling
Rio Salado Community College, Tempe, Arizona