Related to different kinds of communication skills

2. MEANING
• Communication is a process by which
information is exchanged between individuals
through a common system of symbols & signs
of behavior.
• Communication is interchange of thoughts,
opinions or information by speech, writing or
signs.

3. COMMUNICATION PROCESS

6. BARRIERS TO COMMUNICATION

7. • Physical Barriers
• Perceptual Barriers
• Emotional Barriers
• Cultural Barriers
• Language Barriers
• Gender Barriers
• Interpersonal Barriers

8. MEASURES TO OVERCOME BARRIERS
• Be aware of languages, tone and content of
message
• Convey things of help and value to listeners
• Ensure feedback
• Communicate for present as well as future
• Follow-up communication
• Be a good listener
• Clarify the ideas before communication
• Communicate according to the needs of receiver
• Consult others before communicating