1. Samantha Cocheu
San Antonio, TX
s.lynnette.c0280@gmail.com - 9154781063
WORK EXPERIENCE
Customer Service Representative
Hinduja Global Solutions - El Paso, TX - July 2014 to August 2014
Responsibilities
Handle inbound cad to answer customer questions about their current products and services while selling
other products and services for a given client.
Skills Used
Computer navigation, knowledge retention, conversation transitions, customer service skills
Sales Associate
West Business Solutions - El Paso, TX - April 2014 to June 2014
Responsibilities
Handle outbound calls to upsell client products and services to current customers for a given client.
Skills Used
Customer service skills, knowledge retention, computer navigation
Team Member/Cashier
CLK (Carl's Jr.) - El Paso, TX - October 2012 to February 2013
Managing sales, communicating with other team members, and ensuring customers had what they needed
and that the restaurant and equipment was in proper condition.
EDUCATION
Currently Attending for Associates Degree in Business Management
El Paso Community College - El Paso, TX
2014 to 2016
Nursing
Silva Health Magnet - El Paso, TX
2009 to 2013
SKILLS
Customer service skills, POS system experience, childcare for children 0-8 years old, elderly care,
dependability, optimism, MS Office experience, punctuality, work well with others, can type 35 wpm,
organization skills, good with pets of all kinds, flexibility, adaptable, fast learning.
ADDITIONAL INFORMATION
TABC Certified, Certificate Number: 5608257