My CV

1. Saed Odeh AL-reyahi
+962 77 9355384 - +962 78 8557890
saedreyahi@yahoo.com
Personal Details:
• Date of Birth: 19/03/1979
• Nationality: Jordanian
• Gender: Mail
• Status: Married
Academic Education:
• Secondary certification (90.4%)
• Yarmouk University / Irbid-Jordan (B.Sc. degree in communication Engineering)
Career Profile Summary:
Mar.2001’ – Jun.2001’ Communication Development Company for wireless mobiles networks (CDC)
[Trainee Engineer]
Feb.2002’ – Sep.2003’ Al-Said cellular Company (Alcatel Company for mobile phones)
[Mobile Technical Engineer]
Dec.2003’ – Apr.2010’ Trans Telecom company (Samsung Company for mobile phones)
[Mobile Service Center Manager]
May.2010’ – Until Now LG Electronics Regional Office - (Middle East Levant office)
[Mobile Technical support Manager Engineer]
Experiences:
• Mobile Technical Support Engineer for both Hardware & Software repair
- Service centers general support [repair advice, spare parts forecast, data analysis ]
- Mobile quality issues support [ analysis reports, rework , factory advice]
- Software solution support & test
- Service centers data analysis reports [Repair around time, long pending, reclaim]
- Customer satisfaction support (reply customer e-mail & voice of customer )
- Service network & collection points expand
- Improve repair productivity for technicians
- Update service centers with sales records
- Spare parts Forecasting support for initial, normal &urgent orders
- Market visit & support

2. • Mobile Trainer for Hardware & Software repair
- Hardware training courses for line up models
- Software training courses line up models
- System usage for repair registration & spare parts orders training courses
• Mobile service center manager
- Worked as service center manager for Samsung authorized service centers in Jordan country ( 6 years )
- Works as service center manager for Levant services in Iraq,Jordan,Lebanon,Syria & Palestine countries ( 8 years )
• Wireless mobile networks (base stations )
- Constructing wireless mobile networks (Base Stations) for walky-talky wireless mobiles
- Maintenance of wireless mobile (walky-talky), pager, power supply and antennas
Application Usage & programming languages:
• Windows (XP,Win7…)
• Microsoft Office (Word, Excel, Power point)
• Dealing with Internet and programs
Languages:
• Arabic (mother language)
• English (reading, writing, speaking) very good
Merits:
• Excellent training capability.
• Good theoretical background in the specialized field.
• Ambitious, dynamic personality and well Behaved.
• Great ability of meeting deadlines and working under pressure.
My certificates:
- Certificate of Nokia cellular technical training held on April, 2002 at Nokia Middle East, Dubai, U.A.E.
- Certificate of Nokia cellular technical training held on December, 2002 at Nokia Middle East, Dubai, U.A.E.

3. - Nokia training courses on selling skills for different Nokia phone models.
- Certificate of Samsung cellular technical training held on October, 2004 at Samsung Electronics Company. Middle East, Dubai, U.A.E.
- Certificate of Samsung cellular technical training held on March, 2005 at Samsung Electronics Company. Middle East, Dubai, U.A.E
- Certificate of Samsung cellular technical training held on March, 2006 at Samsung Electronics Company. Middle East, Dubai, U.A.E
- Certificate of Samsung cellular technical training held on July, 2006 at Samsung Electronics Company. Middle East, Dubai, U.A.E
- Certificate of Samsung cellular technical training course on April, 2007 at Samsung Electronics Company. Middle East, Dubai, U.A.E
- Certificate of Samsung cellular technical training held on December, 2007 at Samsung Electronics Company. Middle East, Dubai, U.A.E
- Certificate of Samsung cellular technical training held on April, 2008, 2009 at Samsung Electronics Company. Middle East, Dubai, U.A.E
- Samsung training course on professional selling skills for Samsung U900 phone model
- Certificates of LG cellular technical training held on 2011 ~ 2017at LG Electronics Company. Middle East, Dubai, U.A.E
- ESD training program, Neuro technology Middle East Free zone Company. Dubai. U.A.E.
- CCNA Training Course from Nevada Academy.