1. JUSTIN BRYAN I. REYES
City Add: 8503 San Pascual St. SAV-8P’que City
Mobile: 09486523299
Email: bry.alpha@gmail.com
OBJECTIVE
To secure a position in a competitive and challenging company that offers unlimited growth,
thereby allowing me to be part in achieving the firm’s overall objective while exploring and taking great
opportunities towards career development.
AREAS OF INTEREST
Technical support, customer service, Gaming support
EDUCATION
MAPUA INSTITUTE OF TECHNOLOGY
B.S., Civil Engineering
WORK-RELATED EXPERIENCE
STUDENT ASSISTANT - Mapua Institute of Technology, School of Civil Engineering - November 2007
Assisted professors in test preparation and grading.
Call Center agent Teleperformance Inc.(Time Warner Cable-Technical Support) – May 2008 to January 2009
Support Time Warner Cable internet connectivity, antivirus softwares, Roadrunner email, modem and router.
Call Center agent Teleperformance Inc.(AT&t prepaid-customerservice) – January to June 2009
Support AT&T prepaid mobile phone, customer information, top-ups, and technical informations.
Proprietor MotorCycle Shop (Valley Force Paranaque) – November 2011 to May 2012
Propreitor/ Mechanic/ Fabricator
Call Center agent Spi Global inc. (Dish network –Technical support/Customerservice) – Aug. 2012 to
March 2013
Support Sattelite TV Technical troubleshooting, Billing, TV Programming informations and customer service
Call Center agent Results companies (Virgin mobile - Technical support / Customer service) – Aug 2013 to
Dec 2014 Support Virgin mobile prepaid mobile phone, customer information, top-ups, and technical informations.
EXTRA-CURRICULAR ACTIVITIES
MEMBER – Society forElectrical Engineers, MIT - January to December 2003
Organized and coordinated internal and external activities for the organization.
Represented the organization in local and national inter-school contests and activities.
PARTICIPANT – Mentis Bellum II Twin, Brain Competition – February 2004
AWARDS AND ACHIEVEMENTS
Youth Leadership Awardee, PICE(Phillippine Institute of Civil engineering). for Academic and extra curricular activities

2. TRAININGS AND SEMINARS ATTENDED
Autocad 2004, Microcadd Technology Co., Inc. - January 28 2005
TECHNICAL SKILLS
Proficient in Microsoft Office (Word, Excel, and PowerPoint); knowledgeable on advance troubleshooting of internet
connections and Sattelite TV; Advanced knowledge in Adobe Photoshop
Knowledgeable in Electrical Design and System Analysis (EDSA); Knowledgeable in Autocad;
PERSONAL DATA
Born in Paranaque on November 19, 1985. Single, Filipino citizenship, Catholic. Above-average communication skills,
fluent in English-Filipino, With cross-functional expertise in financial analysis, accounting, and technical abilities with a
strong desire for continuous learning and skills enhancement in the diverse areas of the competitive corporate
industry. Hardworking, Self Motivated, well-disciplined and can work under pressure and multiple tasks. Well
experienced in creative problem-solving approach, troubleshooting and is resourceful in generating ideas. Proven
history of improving operations and increasing profitability. Computer Literate in multiple operating systems, software
applications and programming languages. Excellent interpersonal and analytical skills.