2. www.sti-innsbruck.at
About
• “offers simple online brand, reputation management and performance
benchmarking tools for hotels that help turn online reviews and social
media feedback into actionable business intelligence”*
• Found in October 2010
• Founders: Kim van den Wijngaard & Peter Boermans
• Based in Amsterdam, NL
• Raised 1 Mio $ in 2012
• Currently 3 developers, partly outsourced to Pakistan
• http://www.olery.com/
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* http://techcrunch.com/2012/01/27/hotel-reputation-management-software-maker-olery-raises-1-million/
5. www.sti-innsbruck.at
Products – Olery Reputation
• All your reviews in one place
• Monitors nearly 100 sources
• Monitors competitors
• Generate Reports
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6. www.sti-innsbruck.at
Products – Olery Reputation
• All your reviews in one place
• Monitors nearly 100 sources
• Monitors competitors
• Generate Reports
• Guest Experience Index:
“indicates guests’ general perceptions
of your hotel quality”
“data from nearly 100 review sites
and Online Travel Agencies (OTA’s)
in conjunction with a proprietary
algorithm, developed by Olery in
cooperation with the VU Amsterdam,
to calculate a general weighted score
on a scale from 1 to 100…”
http://www.olery.com/guest-experience-index/
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11. www.sti-innsbruck.at
• Partners:
• Free Pocket Guide: Everything a Hotel Manager should know about
Online Reputation management http://www.olery.com/wp-content/uploads/
2013/10/Online_Reputation-Management_for_Hotels_pocket_guide.pdf
• How-to Guides:
Further information
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