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What is GuestCentric?
– Launched in October 2006 with $1.2 million of seed capital.
– Based in Portugal.
– Initially tailored to small and mid sized hotels.
– At the early stage the primary focus was Web Services
development.
– The first version of the booking platform was released in May
2008.
– Currently GuestCentric provides a hotel booking engine as well
as marketing and distribution platform for different sized hotels.
– Major markets are US, UK, Spain and Portugal.
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Multi-Device Hotel Booking Engine (1)
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• Linkage of the Reservation button on a
website/Facebook with booking API.
• Based on the Ajax technologies.
• Mobile and tablet optimized.
• Website analytics based on
predefined KPIs.
• Revenue Management analytics.
• Guests analytics (CRM).
• Real time history comparison of
hotel reservations with previous
month or year.
• Built in reports.
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Hotel Website Design (1)
• Content management system
(CMS) for hoteliers.
• Hotel specific gadget such as
contact forms, TripAdvisor
reviews, local weather
integrated within CMS.
• Up to 11 languages
supported.
• Website mobile optimization.
• Hosting facilities.
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Channel Management
• A single place to manage most important online channels.
• Centralization of all reservations: online, offline or from travel agents.
• Controlling of daily pricing and availabilities across all channels at once.
• Automatic SEO.
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Social Marketing
• Online reputation management (TripAdvisor, YouTube, Twitter, blogs,
news, Facebook) is based on ReviewPro integration.
• Creation and management of the own loyalty programs.
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