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‘’ MANAGEMENT CONCEPT AND APPLICATION’’ 
Master OF Business Administration 
Session (2014-2016) 
SRK
Presented By 
Satish,Sonu,Rajeev, Kumari Pooja 
SRK
SRK
Contd…….. 
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SRK
Contd…….. 
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•Negative motivation are those whose purpose is to 
correct the mistakes or defaults of the 
employees 
• An example of Negative motivation: 
SRK
SRK
THEORIES 
OF 
MOTIVATION 
SRK
THEORIES OF MOTIVATION 
Maslow’s needs hierarchy theory 
Douglas McGregor’s Theory X and Theory Y 
Herzberg’s Motivation-Hygiene Theory 
Clayton Alderfer’s ERG Theory 
David McClelland’s Theory of Needs 
John Stacey Adams Equity Theory 
SRK
Maslow’s needs hierarchy theory 
Abraham Maslow was a leading 
psychologist 
He had developed the 
“Hierarchy of Needs” 
Born in 1908,New York 
SRK
NNeeeedd HHiieerraarrcchhyy 
SRK
Physiological Needs 
These needs are: 
•Food 
•Shelter 
•Cloths 
•Relief from pain 
SRK
Safety and security Needs 
These needs are: 
•Jobs security 
•freedom from threat 
•security from 
threatening events 
SRK
Social and love Needs 
These needs are: 
• Need for friendship 
•Need for interaction 
•Need for love 
•Need for family 
SRK
Esteem Needs 
These needs are: 
•Need for self-esteem 
•Respect from others 
•Confidence 
•Respect to others 
SRK
Self-actualization 
These needs are: 
•Self satisfaction 
•Need for creativity 
•Need to fulfill oneself by 
maximizing the use of 
abilities 
SRK
Assumption of Maslow’s needs hierarchy theory 
Maslow’s theory rests on a number of 
basic assumptions: 
• Lower-level needs must be satisfied 
before higher-level needs become 
motivators 
• A need that is satisfied no longer 
serves as a motivator 
• There are more ways to satisfy higher-level 
than there are ways to satisfy 
lower-level needs 
SRK
Douglas McGregor’s Theory X and Theory Y 
•Taught psychology at MIT. 
•At Antioch College, McGregor 
found that his classroom 
teaching of human relations did 
not always work in practice 
•From these experiences, his 
ideas evolve and lead him to 
recognize the influence of 
assumptions we make about 
people and our managerial 
DDoouuggllaass MMccGGrreeggoorr ((11990066--11996644)) style. 
SRK
Theory X and Theory Y 
•Douglas McGregor’s theory of motivation or XY theory proposes 
that organizations follow one of two approaches in their 
management of people 
•Theory x and y are two sets of assumption about the nature of 
people 
SRK
Theory X 
•The average employee does not like work 
and will attempt to avoid it. 
•As employees are lazy they do not want 
responsibility and have no ambition. 
•Individuals prefer to be directed and want 
security above everything else. 
•Individuals need to be closely 
supervised and controlled. 
SRK
Theory Y 
•Individuals exercise self control and self-direction 
to achieve objectives that they are committed to. 
Threats of punishment are unnecessary 
•The rewards of achievement generate 
commitment from employees. 
•If individuals are given freedom there 
is opportunity to increase productivity. 
SRK
Herzberg’s Motivation-Hygiene Theory 
FFrreeddeerriicckk HHeerrzzbbeerrgg 
((11992233--22000000)) 
•His research emphasized job 
enrichment (depth) rather than job 
enlargement 
•The theory argues that: 
The motivation factors or motivators 
are the primary causes of motivation and 
address the question “why work harder”; 
The hygiene factors are necessary 
conditions to achieve a state of neutrality 
and address the question “why work here”. 
SRK
Motivation aanndd HHyyggiieennee FFaaccttoorrss 
HYGIENE FACTORS 
ENVIRONMENT 
Policies and Administration 
Supervision 
Working Conditions 
Interpersonal Relations 
Money, Status, Security 
MOTIVATORS 
WHAT THEY DO 
Achievement 
Recognition for 
Accomplishment 
Challenging Work 
Increased Responsibility 
Growth and Development 
SRK
HHeerrzzbbeerrgg’’ss TTwwoo--FFaaccttoorr TThheeoorryy 
EExxttrriinnssiicc ffaaccttoorrss 
FFaaccttoorrss wwiitthhiinn tthhee 
jjoobb ccoonntteexxtt:: 
IInnttrriinnssiicc ffaaccttoorrss 
FFaaccttoorrss wwiitthhiinn tthhee 
jjoobb ccoonntteenntt:: 
Achievement 
Pay 
Increased responsibility 
Status 
Recognition 
Working conditions 
DDiissssaattiissffiieerrss 
HHyyggiieennee ffaaccttoorrss 
SSaattiissffiieerrss 
MMoottiivvaattoorrss 
SRK
Motivation aanndd HHyyggiieennee FFaaccttoorrss 
THE JOB SURROUNDINGS 
AND THE 
HYGIENE FACTORS 
WORKING 
CONDITIONS 
RESPONSIBILITY ACHIEVEMENT 
THE JOB ITSELF 
AND THE 
MOTIVATOR 
FACTORS 
WORK ITSELF RECOGNITION 
GROWTH 
ADVANCEMENT 
SUPERVISION 
BENEFITS 
INTER-PERSONAL 
RELATION-SHIPS 
SECURITY 
SALARY 
COMPANY 
POLICY AND 
ADMINIS-TRATION 
STATUS 
SRK
Clayton Alderfer’s ERG Theory 
•Clayton P Alderfer proposed a hierarchy 
involving three sets of needs: 
•Existence: needs satisfied by such 
factors as food, air, water, pay, and 
working conditions. 
•Relatedness: needs satisfied by 
meaningful social and interpersonal 
relationships. 
•Growth: needs satisfied by an 
individual making creative or productive 
contributions. 
SRK
ERG Theory Relationships AAmmoonngg FFrruussttrraattiioonn,, 
IImmppoorrttaannccee,, aanndd SSaattiissffaaccttiioonn ooff NNeeeeddss 
FFrruussttrraattiioonn 
ooff ggrroowwtthh nneeeeddss 
IImmppoorrttaannccee 
ooff ggrroowwtthh nneeeeddss 
SSaattiissffaaccttiioonn 
ooff ggrroowwtthh nneeeeddss 
FFrruussttrraattiioonn ooff 
rreellaatteeddnneessss nneeeeddss 
IImmppoorrttaannccee ooff 
rreellaatteeddnneessss nneeeeddss 
SSaattiissffaaccttiioonn ooff 
rreellaatteeddnneessss nneeeeddss 
FFrruussttrraattiioonn 
ooff eexxiisstteennccee nneeeeddss 
IImmppoorrttaannccee 
ooff eexxiisstteennccee nneeeeddss 
SSaattiissffaaccttiioonn ooff 
eexxiisstteennccee nneeeeddss 
SRK
Comparison between Maslow’s, Herzberg’s and 
Alderfer’s ERG Theory
David McClelland’s Theory of Needs 
Proposed Theory of Needs 
•Need for Achievement (nAch) – drive 
to excel, to achieve in relation to a set 
of standards 
•Need for Affiliation (nAff) – the desire 
for friendly and close interpersonal 
relationships 
•Need for Power (nPow) – need to make 
others behave in a way in which they 
would not have behaved otherwise (to 
have power over them) 
SRK
MMccCClleellllaanndd’’ss LLeeaarrnneedd NNeeeeddss TThheeoorryy 
AAcchhiieevveemmeenntt 
((nn AAcchh)) 
AAffffiilliiaattiioonn 
((nn AAffff)) 
PPoowweerr 
((nn PPooww)) 
SRK
Need for Achievement 
The need for achievement is characterized by 
the wish to take responsibility for finding 
solutions to problems, master complex tasks, 
set goals, get feedback on level of success 
SRK
Need for Affiliation 
The need for affiliation is characterized by a 
desire to belong, an enjoyment of teamwork, a 
concern about interpersonal relationships, and 
a need reduce uncertainty 
SRK
Need for Power 
The need for power is characterized by a drive 
to control and influence others, a need to win 
arguments, a need to persuade and prevail 
SRK
A Comparison ooff tthhee CCoonntteenntt TThheeoorriieess 
MMaassllooww 
((nneeeedd hhiieerraarrcchhyy)) 
SSeellff--aaccttuuaalliizzaattiioonn 
EEsstteeeemm 
BBeelloonnggiinnggnneessss,, 
ssoocciiaall,, aanndd lloovvee 
SSaaffeettyy aanndd sseeccuurriittyy 
PPhhyyssiioollooggiiccaall 
HHeerrzzbbeerrgg 
((ttwwoo--ffaaccttoorr tthheeoorryy)) 
TThhee wwoorrkk iittsseellff 
•RReessppoonnssiibbiilliittyy 
•AAddvvaanncceemmeenntt 
•GGrroowwtthh 
AAcchhiieevveemmeenntt 
RReeccooggnniittiioonn 
QQuuaalliittyy ooff iinntteerr-- 
ppeerrssoonnaall rreellaattiioonnss 
aammoonngg ppeeeerrss,, wwiitthh 
ssuuppeerrvviissoorrss,, wwiitthh 
ssuubboorrddiinnaatteess 
JJoobb sseeccuurriittyy 
WWoorrkkiinngg ccoonnddiittiioonnss 
SSaallaarryy 
AAllddeerrffeerr 
GGrroowwtthh 
RReellaatteeddnneessss 
EExxiisstteennccee 
MMoottiivvaattoorrss 
HHyyggiieennee 
ccoonnddiittiioonnss 
HHiigghheerr 
oorrddeerr 
nneeeeddss 
BBaassiicc 
nneeeeddss 
MMccCClleellllaanndd 
NNeeeedd ffoorr 
aacchhiieevveemmeenntt 
NNeeeedd ffoorr 
ppoowweerr 
NNeeeedd ffoorr 
aaffffiilliiaattiioonn 
SRK
John Stacey Adams Equity Theory 
•Equity theory is not a new one but 
focuses on how individuals perceive 
their reward or pay compared to what 
others are receiving. 
•Individuals compare their job 
inputs and outcomes with those of 
others and then respond so as to 
eliminate any inequities. 
SRK
The Equity Theory of Motivation 
A person (P) 
with certain 
inputs (I) and 
receiving 
certain 
outcomes (O) 
Compares 
his/her 
input/outcome 
ratio to 
reference 
person’s (RP) 
inputs (I) and 
outcomes (O) 
OP ORP 
IP 
IRP 
equity 
or 
OP ORP 
IP 
IRP 
or 
OP ORP 
IP 
IRP 
= 
 
 
inequity 
inequity 
aanndd ppeerrcceeiivveess 
IIPP:: IInnppuuttss ooff tthhee ppeerrssoonn 
OOPP:: OOuuttccoommeess ooff tthhee ppeerrssoonn 
IIRRPP:: IInnppuuttss ooff rreeffeerreennccee ppeerrssoonn 
OORRPP:: OOuuttccoommeess ooff rreeffeerreennccee ppeerrssoonn
The Equity Theory of Motivation 
SRK
conclusion 
Motivation means to motivate or encourage people so that they 
work with full zeal and can give their 100% to the organization. 
Maslow put the human needs in a hierarchy and gives the theory 
of Need Hierarchy. 
A/c to Douglas McGregor there are two types of people- X-type 
and Y-type. 
Herzberg has given two factors for Motivation- motivation 
factors and hygiene factors 
SRK
Contd…….. 
In general life motivation play a key role to live a better life. 
 Motivation is the reason to do an action and we know action is 
the origin of innovation. 
Motivation give us a hope, and the whole world revolve on a 
single hope. 
Today we are living in a independent country only because of 
the reason that our freedom fighters were motivated towards our 
freedom and if we want to live a life with peace and happiness 
than we need motivation on each and every phase of our life. 
SRK
SRK
Be A Good Motivator 
SRK

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MBA Management Concept Application Theories

  • 1. ‘’ MANAGEMENT CONCEPT AND APPLICATION’’ Master OF Business Administration Session (2014-2016) SRK
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  • 11. •Negative motivation are those whose purpose is to correct the mistakes or defaults of the employees • An example of Negative motivation: SRK
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  • 14. THEORIES OF MOTIVATION Maslow’s needs hierarchy theory Douglas McGregor’s Theory X and Theory Y Herzberg’s Motivation-Hygiene Theory Clayton Alderfer’s ERG Theory David McClelland’s Theory of Needs John Stacey Adams Equity Theory SRK
  • 15. Maslow’s needs hierarchy theory Abraham Maslow was a leading psychologist He had developed the “Hierarchy of Needs” Born in 1908,New York SRK
  • 17. Physiological Needs These needs are: •Food •Shelter •Cloths •Relief from pain SRK
  • 18. Safety and security Needs These needs are: •Jobs security •freedom from threat •security from threatening events SRK
  • 19. Social and love Needs These needs are: • Need for friendship •Need for interaction •Need for love •Need for family SRK
  • 20. Esteem Needs These needs are: •Need for self-esteem •Respect from others •Confidence •Respect to others SRK
  • 21. Self-actualization These needs are: •Self satisfaction •Need for creativity •Need to fulfill oneself by maximizing the use of abilities SRK
  • 22. Assumption of Maslow’s needs hierarchy theory Maslow’s theory rests on a number of basic assumptions: • Lower-level needs must be satisfied before higher-level needs become motivators • A need that is satisfied no longer serves as a motivator • There are more ways to satisfy higher-level than there are ways to satisfy lower-level needs SRK
  • 23. Douglas McGregor’s Theory X and Theory Y •Taught psychology at MIT. •At Antioch College, McGregor found that his classroom teaching of human relations did not always work in practice •From these experiences, his ideas evolve and lead him to recognize the influence of assumptions we make about people and our managerial DDoouuggllaass MMccGGrreeggoorr ((11990066--11996644)) style. SRK
  • 24. Theory X and Theory Y •Douglas McGregor’s theory of motivation or XY theory proposes that organizations follow one of two approaches in their management of people •Theory x and y are two sets of assumption about the nature of people SRK
  • 25. Theory X •The average employee does not like work and will attempt to avoid it. •As employees are lazy they do not want responsibility and have no ambition. •Individuals prefer to be directed and want security above everything else. •Individuals need to be closely supervised and controlled. SRK
  • 26. Theory Y •Individuals exercise self control and self-direction to achieve objectives that they are committed to. Threats of punishment are unnecessary •The rewards of achievement generate commitment from employees. •If individuals are given freedom there is opportunity to increase productivity. SRK
  • 27. Herzberg’s Motivation-Hygiene Theory FFrreeddeerriicckk HHeerrzzbbeerrgg ((11992233--22000000)) •His research emphasized job enrichment (depth) rather than job enlargement •The theory argues that: The motivation factors or motivators are the primary causes of motivation and address the question “why work harder”; The hygiene factors are necessary conditions to achieve a state of neutrality and address the question “why work here”. SRK
  • 28. Motivation aanndd HHyyggiieennee FFaaccttoorrss HYGIENE FACTORS ENVIRONMENT Policies and Administration Supervision Working Conditions Interpersonal Relations Money, Status, Security MOTIVATORS WHAT THEY DO Achievement Recognition for Accomplishment Challenging Work Increased Responsibility Growth and Development SRK
  • 29. HHeerrzzbbeerrgg’’ss TTwwoo--FFaaccttoorr TThheeoorryy EExxttrriinnssiicc ffaaccttoorrss FFaaccttoorrss wwiitthhiinn tthhee jjoobb ccoonntteexxtt:: IInnttrriinnssiicc ffaaccttoorrss FFaaccttoorrss wwiitthhiinn tthhee jjoobb ccoonntteenntt:: Achievement Pay Increased responsibility Status Recognition Working conditions DDiissssaattiissffiieerrss HHyyggiieennee ffaaccttoorrss SSaattiissffiieerrss MMoottiivvaattoorrss SRK
  • 30. Motivation aanndd HHyyggiieennee FFaaccttoorrss THE JOB SURROUNDINGS AND THE HYGIENE FACTORS WORKING CONDITIONS RESPONSIBILITY ACHIEVEMENT THE JOB ITSELF AND THE MOTIVATOR FACTORS WORK ITSELF RECOGNITION GROWTH ADVANCEMENT SUPERVISION BENEFITS INTER-PERSONAL RELATION-SHIPS SECURITY SALARY COMPANY POLICY AND ADMINIS-TRATION STATUS SRK
  • 31. Clayton Alderfer’s ERG Theory •Clayton P Alderfer proposed a hierarchy involving three sets of needs: •Existence: needs satisfied by such factors as food, air, water, pay, and working conditions. •Relatedness: needs satisfied by meaningful social and interpersonal relationships. •Growth: needs satisfied by an individual making creative or productive contributions. SRK
  • 32. ERG Theory Relationships AAmmoonngg FFrruussttrraattiioonn,, IImmppoorrttaannccee,, aanndd SSaattiissffaaccttiioonn ooff NNeeeeddss FFrruussttrraattiioonn ooff ggrroowwtthh nneeeeddss IImmppoorrttaannccee ooff ggrroowwtthh nneeeeddss SSaattiissffaaccttiioonn ooff ggrroowwtthh nneeeeddss FFrruussttrraattiioonn ooff rreellaatteeddnneessss nneeeeddss IImmppoorrttaannccee ooff rreellaatteeddnneessss nneeeeddss SSaattiissffaaccttiioonn ooff rreellaatteeddnneessss nneeeeddss FFrruussttrraattiioonn ooff eexxiisstteennccee nneeeeddss IImmppoorrttaannccee ooff eexxiisstteennccee nneeeeddss SSaattiissffaaccttiioonn ooff eexxiisstteennccee nneeeeddss SRK
  • 33. Comparison between Maslow’s, Herzberg’s and Alderfer’s ERG Theory
  • 34. David McClelland’s Theory of Needs Proposed Theory of Needs •Need for Achievement (nAch) – drive to excel, to achieve in relation to a set of standards •Need for Affiliation (nAff) – the desire for friendly and close interpersonal relationships •Need for Power (nPow) – need to make others behave in a way in which they would not have behaved otherwise (to have power over them) SRK
  • 35. MMccCClleellllaanndd’’ss LLeeaarrnneedd NNeeeeddss TThheeoorryy AAcchhiieevveemmeenntt ((nn AAcchh)) AAffffiilliiaattiioonn ((nn AAffff)) PPoowweerr ((nn PPooww)) SRK
  • 36. Need for Achievement The need for achievement is characterized by the wish to take responsibility for finding solutions to problems, master complex tasks, set goals, get feedback on level of success SRK
  • 37. Need for Affiliation The need for affiliation is characterized by a desire to belong, an enjoyment of teamwork, a concern about interpersonal relationships, and a need reduce uncertainty SRK
  • 38. Need for Power The need for power is characterized by a drive to control and influence others, a need to win arguments, a need to persuade and prevail SRK
  • 39. A Comparison ooff tthhee CCoonntteenntt TThheeoorriieess MMaassllooww ((nneeeedd hhiieerraarrcchhyy)) SSeellff--aaccttuuaalliizzaattiioonn EEsstteeeemm BBeelloonnggiinnggnneessss,, ssoocciiaall,, aanndd lloovvee SSaaffeettyy aanndd sseeccuurriittyy PPhhyyssiioollooggiiccaall HHeerrzzbbeerrgg ((ttwwoo--ffaaccttoorr tthheeoorryy)) TThhee wwoorrkk iittsseellff •RReessppoonnssiibbiilliittyy •AAddvvaanncceemmeenntt •GGrroowwtthh AAcchhiieevveemmeenntt RReeccooggnniittiioonn QQuuaalliittyy ooff iinntteerr-- ppeerrssoonnaall rreellaattiioonnss aammoonngg ppeeeerrss,, wwiitthh ssuuppeerrvviissoorrss,, wwiitthh ssuubboorrddiinnaatteess JJoobb sseeccuurriittyy WWoorrkkiinngg ccoonnddiittiioonnss SSaallaarryy AAllddeerrffeerr GGrroowwtthh RReellaatteeddnneessss EExxiisstteennccee MMoottiivvaattoorrss HHyyggiieennee ccoonnddiittiioonnss HHiigghheerr oorrddeerr nneeeeddss BBaassiicc nneeeeddss MMccCClleellllaanndd NNeeeedd ffoorr aacchhiieevveemmeenntt NNeeeedd ffoorr ppoowweerr NNeeeedd ffoorr aaffffiilliiaattiioonn SRK
  • 40. John Stacey Adams Equity Theory •Equity theory is not a new one but focuses on how individuals perceive their reward or pay compared to what others are receiving. •Individuals compare their job inputs and outcomes with those of others and then respond so as to eliminate any inequities. SRK
  • 41. The Equity Theory of Motivation A person (P) with certain inputs (I) and receiving certain outcomes (O) Compares his/her input/outcome ratio to reference person’s (RP) inputs (I) and outcomes (O) OP ORP IP IRP equity or OP ORP IP IRP or OP ORP IP IRP = inequity inequity aanndd ppeerrcceeiivveess IIPP:: IInnppuuttss ooff tthhee ppeerrssoonn OOPP:: OOuuttccoommeess ooff tthhee ppeerrssoonn IIRRPP:: IInnppuuttss ooff rreeffeerreennccee ppeerrssoonn OORRPP:: OOuuttccoommeess ooff rreeffeerreennccee ppeerrssoonn
  • 42. The Equity Theory of Motivation SRK
  • 43. conclusion Motivation means to motivate or encourage people so that they work with full zeal and can give their 100% to the organization. Maslow put the human needs in a hierarchy and gives the theory of Need Hierarchy. A/c to Douglas McGregor there are two types of people- X-type and Y-type. Herzberg has given two factors for Motivation- motivation factors and hygiene factors SRK
  • 44. Contd…….. In general life motivation play a key role to live a better life.  Motivation is the reason to do an action and we know action is the origin of innovation. Motivation give us a hope, and the whole world revolve on a single hope. Today we are living in a independent country only because of the reason that our freedom fighters were motivated towards our freedom and if we want to live a life with peace and happiness than we need motivation on each and every phase of our life. SRK
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  • 46. Be A Good Motivator SRK