1. Mr. Satyshil Gajbhiye
PERSONAL DETAILS
Gender Male
Age 28
Date of Birth 22/09/1987
Marital Status Single
Father’s/Guardian’ Name Rajendr Prasad Gajbhiye
City Nagpur
Contact Telephone 8928342537/9755657450
Email id satyshil.gajbhiye@gmail.com
Languages Known(Speak, Write, Known) Hindi,English, Marathi
Contact Address(Current Communication Address) C/O.Rajendra.Pande,plotno60,Marar
toli,Ramnagar,city-Nagpur 440033
Permanent Address Ward no. 2,Tumsar Road,Teh-Po-Katangi,
Dist Balaghat 481445 MP
Career Objective
Intend to build a career with leading corporate of banking environment with committed & dedicated people,
which will help me to explore myself fully and realize my potential.
Profile Summary
A “Performance Driven Professional” with 4 Years of experience
across Client Serving, operation Management and Team Management.
Ability to make a strong and healthier relation among the employees.
Core Competencies
Customer Relationship Management
• Effective Management of Customer Relation Operations and ensuring maximum Customer
Satisfaction by providing timely resolution and clarification of pre and post requests and queries.
• Developing and maintaining corporate relationships for accomplishment of group objectives by
generation of business.
• Coordination with different divisions and outsourcing agencies to give a faster service to the clients
aswell as branch and ensuring minimum TAT.
2. Training & Management
• Providing direction, motivation and training to the field sales team, ensuring optimum performance.
• Accountable for recruiting, mentoring & training executives to deliver quality services in market.
• Supervising executive appraisals by tracking their performance in different parameters such as
quantity and quality sales.
Team Management
• Designing and implementing strategies for building team effectiveness by promoting a spirit of
cooperation between team members.
• Conducting meetings for setting up sales objectives and designing or streamlining processes to
ensure smooth functioning of sales operations.
• Follow process related compliance and audit and download it to all Team members for best of the
organisation.
Leadership
• Providing leadership, managing long term plans, identifying risks, opportunities, and options.
• Promoting a culture of informed decision making ensuring that units of corporate responsibility are
planned, structured and focused.
• Mentoring, motivating and coaching talent to achieve the objectives.
CURRENT ORGANISATION: YES BANK LTD
07 SEP 2015 to PRESENT
PROFILE: BRANCH SERVICE PARTNER(OPERATION)
JOB PROFILE
• Daily branch banking operation..
• Tracking and monitoring customer transaction according to their profile..
• Excellent capability of managing the operations of bank
• Make work plan to ensure the quality services.
• Insure the Branch Service satisfaction of customers.
• Sales Coordinator, Managing Operations like A/c opening, Fixed Deposit etc and keep tracking for
activating these accounts and provide resolution within TAT
• Audit Coordinator, Keep eye on all Registers for updating on BOD & EOD, Instruments Issued
etc. , Read process related compliance and audit and download it to all Team members.
• Responsible for high quality service, customer relationship management, Queue Management &
Branch Audit & Compliance.
3. PREVIOUS ORGANISATION: INDUSIND BANK LTD
21 JAN 2013 to 04 SEP 2015
PROFILE:OFFICER(GBO)
Job Profile
• Daily branch banking operation..
• Cheque clearing process.
• Handling Cash management, Remittances,
• Authorise particular limit transaction..
• Resolve Customer request and queries within TAT..
• Responsible for Lead Generation & Enhancing relationship with existing customers
IFBI (NIIT) Training Center
Dec 2011 to April 2012
PROFILE : Trainee
Post graduation Diploma in Banking (PGDB) class work from NIIT IFBI :2012
Training Modules Covered:
• Overview of Banking
• Professional Skills/Soft Skills
• Retail Banking
• Operation Management
Core Strength
• Exceptional motivational and leadership skills.
• Operation Management
• Cash management
• Customer Relations
• Business Development
• Technical strength
4. • Project Development
• Training & Development
Strengths
• My perseverance,
• Meticulousness,
• Willingness to learn.
Hobbies : Learning, listening music
Software Skills
• Languages known : C, C++
• IT Skills & Operations : Windows, MS office (Ms Word, Ms Excel, Power Point & Access).
EDUCATION
Academic
Milestone
Year of
Passing
School/College Board/University %Age
Xth 2003 Vivek Jyoti Gyanpeeth Katangi Mpbse Bhopal 75.66%
XIIth 2005 Govt. Boys HS School Katangi Mpbse Bhopal 86.66%
Graduation
Bachelor of
Engineering
2010 Rewa engineering college rewa
mp
Rgtu Bhopal mp 72.72%
PG Diploma in
Banking
2012 IFBI Nagpur Nagpur First Grade
I hereby declare that the above information is accurate and true.
