The pace of technological change can seem daunting to board members making decisions of where to put their attention. This presentation looks at overall trends and then digs down industry by industry.
National Assoation of Corporate Directors Meets Trends at CES
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3. Press Conference
January 2019
LIVING IN DIGITAL TIMES
• The Retailization of Lifestyle
• IoT: A World of Machines in Conversation with Each Other
• Smart Homes to Take Care of You
• AI/Machine Learning = Unprecedented Amount of Data,
Winners Make it Actionable
• AR/VR: Immersive/Personalized Experiences
• Bye-Bye Keyboard and Screen
• The Digital Diet: Healthy Balance of Tech and Life
• The Digitization/Personalization of Everything
• All Tech is Political: Decentralization and Privacy in 2019
2019: THE BIG PICTURE
4. Press Conference
January 2019
LIVING IN DIGITAL TIMES
Sleep Deprivation is Driving
Innovation
Mattresses Get Smarter
Tech Delivers Enhanced
Sleep
The Irony of Vegas?
Sleep Tech @ CES
Grows 20%
5. Press Conference
January 2019
LIVING IN DIGITAL TIMES
Digital Health
The Doctors:
Personalized Medicine,
Digital Therapeutics,
Neuromodulation,
AI diagnoses and predictive
prevention
Voice, AI, VR and AR= assistants
Telehealth
6. Press Conference
January 2019
LIVING IN DIGITAL TIMES
New Consumer Control:
Hearing Aids, Glasses, Caregiving, Monitoring, Aging in Place
Voice = Companionship, Information, Renewals, Biomarkers
RETAILIZATION OF HEALTHCARE
7. Press Conference
January 2019
LIVING IN DIGITAL TIMES2019 SPORTS AND FITNESS
TRENDS
2019 TRENDS:
Training with Sensors
Live Stream Coaching &
Classes
Home Gyms go Hi-Tech
AI and Connected Coaching
E-Sports, Betting, Fandom
8. Wearables: Health, Fashion, Embedded Fabrics,
New Interfaces
The disappearing wearable
New textiles with embedded silicon
Changeable/Adaptable Clothing
9. Press Conference
January 2019
LIVING IN DIGITAL TIMES
Preparation for 21st Century Workplace
Disappearance of Screens (Nervous Parents)
Price Sensitivity
More public play spaces for things like VR
Tech is part of play, not the reason for it
KIDS Trends
10. Press Conference
January 2019
LIVING IN DIGITAL TIMES
Connected/Convenient
Protection/Security
Human Touch Services
Intergenerational
2019 FAMILY TRENDS
12. Press Conference
January 2019
LIVING IN DIGITAL TIMES
The Retail Ecosystem
2019 RETAIL TRENDS
E-commerce is still only 19% of the
total retail
Personalization --- within branded
limits
VR before hammer or nail
Voice vs. Visual Search
Online stores go physical
Mistake Proof Shopping
Experiential Shopping
Robots at Retail
A retail ecosystem based on smart
tagging and contracts
13. Press Conference
January 2019
LIVING IN DIGITAL TIMES
Changing World of Payments:
Are you in Vegas with No Cash? No Problem!
Security and Digital ID Top of Mind
The Year of Unattended Payments
Robochats & Voice Elevate Humans to High Touch
AI Predicting Everything from Fraud to Best Loan for You at the
Right Time
Growing the Ranks of the “Banked”
Fintech & Banks Make Peace
2019 MONEY TRENDS/Fintech
14. Press Conference
January 2019
LIVING IN DIGITAL TIMES
Questions for the New Year:
Will the next Wikipedia, Facebook or Spotify be
Blockchain/Decentralized?
Will Crypto Winter Turn into Crypto Warming?
Have we weeded out the “fakes”? Are ICOs a Thing of The Past?
Tech Disrupted Everything Else, Why is Money Taking so Long?
2019 CRYPTO TRENDS
15. Press Conference
January 2019
LIVING IN DIGITAL TIMES
Machine-to-Machine Commerce
5G and New Payment Experiences
Stable Coins
Safety and Trust in Your Wallets
2019 Future of Money
Editor's Notes
This is the sizzle video
Over the counter hearing aids, glasses online, personalized fitness, shoes, outfits
Whirlpool can buy dishwashing liquid , Samsung can buy groceries, JD.Com using robots on campus, Car will buy gas…. We’ll move from you and your IOT to IOT in conversation with itself.
Smart Home could alert, but now it can predict. Some have services attached. Some learn behaviors and predict accordingly.. Generation interested in sandwich.
Wrong inferences can do serious damage or cost you money. “Orange shirts are selling” buy more. But it was because a football game wasin town.
AR /VR meet AI – YouCam example first they could show you something different, not they can analyze and predict.
Alexa, Google Home and voice now available in nearly half of US homes – fastest trajectory of adoption, next up? Haptic and gestures
Timers to let us know how long we’ve been online, Trim to cut excess usage, dumb phones --- tech will try to manage tech
Currency – last bastion of non digitalization. Personalized medicine, clothing, makeup – to a degree
Facebook, Google, Amazon – think back to deregulation of AT&T we’re in a similar situation with power centralized. AT&T was divested; IBM was not…. My belief is that businesses will be forced to divest
Sleep was the new sex in Vegas. This area of the show grew fastest along with Smart Home. Think about how to make mundane products smarter. Think about why knowing how much you sleep could be anxiety producing too.
DNA testing on the show floor
AN app not an aspirin
Electroshock treatment .. Just more targeted
Genetic or environmental predispotion towards something --- computers are gobbling up the worlds medical intelligence.
Doctors assistants – in the ideal world they’ll free doctors up for more patient time…..
Telehealth—stop unnecessary trips to doctor, relieve pain points to overcrowding and overworked. Can you make it so that doctore are freed do to the important stuff?
We talked about retailization as a big theme but nowhere is it as obvious as wth healthcare.
Again – sensors have monitored training devices and provide you data, but now they need to provide actionable personalized data.
Think abot Peleton – they got it right. You sit at home but you are taking classes with the world. Personalized music, classes, shoutouts…
You’re seeing the same for rowing, boxing etc.
Gyms and home gyms are catching on – many gyms will now review your body health and custom design a program
Physical Rehab also highly tech
Massage next? I think so. Deep tissue or Swedish?
Emerging – and quite different are the viewing sports arena . . Big thing is to encompass the entire fandom from bets, to watching to entertainment. People are watching other people play video games.
Wearables – a move towards invisibilty of gadgets… tiny, woven circuits, embedded fabrics. Sensor filled garmets , skin projections
Kids – no screens, coding, AR but not VR yet – great vr promise
IoT appliances that learn and notify.
Intergenerational
Personalization – shoes
Unattended shopping? Whill the novelty wear off? Experiential shopping – will the novelty wear off. Or is the right shopping at the right time
These unattended stores work with a comibiation of cameras, smart tags and scanning
Blended experience
Retail – why beauty, fashion and furnishing are low hanging fruit
VR – in public places to draw traffic and in backrooms to create mockups, catalogs etc.
Visual – will begin to see changes – search for red dresses across brands or “I have long arms, which has long sleeves”
Voice – trying to figure it out
12 million connected appliances globally by 2018 – first fridge/freezes, microvwave, dishwasher.
23 million connected appliances worldwide by 2023
IOT especially useful for repeatroutine delvier – diapers, milk, oil tank,
Eventually, my toilet orders more paper and my laundry soap comes as needed based on my washing machine’s monitoring,” Archer predicted. In those scenarios, he wonders, who sells you toothpaste: Target? Philips Sonicare? Or Colgate-Palmolive?
Delivery – robots, drones, smart lockers
Fintech --- provides a human interface to the instituational experience
… evolution vs. revolution
For board members it’s going to mean rethinking loyalty programs, kyc, robos vs non robots, secure
Will be the year it gets regulated or US will lose out to other countries.
Big issue is how to think of crypto – as a stored token for money, as an investment like a stock, as a loyalty system ---
Your brand needs to stand for something
1st generation students, great parents, lucky to meet mentors
19 years of the audience knows best --- this is how we end the show, mixing entertainment and education
Tend to be more practical