1. Confidential and Proprietary – Elevar Consulting 1
Roberto Olivares Examples of Project Work
Executive Summary
 3+ years of strategic planning, business
development and project management
experience
Industry Expertise
 Digital and Mobile Strategy
 Mental and Behavioral Healthcare
Services
 Focus on Medicaid Payer & Population
 Healthcare Payments
 Dental Insurance
Prior Experience
 Cooperative Counseling Services, LLC –
Director of Operations
 Cooperative Counseling Services, LLC –
Quality Assurance Manager
Education/Certifications
 BA Public Policy Studies, Duke
University
Mobile Strategy for Regional Payer Sample Project List
Situation
 Elevar was hired in 2015 to evaluate the
crucial elements to implementing a
healthcare mobile app with successful
consumer adoption
 We were challenged a year later with re-
evaluating the marketplace, specifically
focusing on the feature list of their current
mobile app offering
 Our team was tasked with analyzing mobile
app tools to produce the most effective and
desired mobile app
Actions
 Compared mobile app offerings and
adoption rates across various domestic
healthcare payer offerings
 Analyzed specific mobile app tools and
features to understand correlation between
offerings and adoption
 Recommended mobile app strategy including
prioritized feature list to meet client needs
Results
 Culminated with mobile app strategy and
recommendations for consumer facing
offering
 Leveraged research and analysis into a
marketing white paper
Regional Payer – Digital Strategy
 Executives hoped to create an overarching corporate
digital strategy to create, improve and re-engineer all
aspects of digital facets within the organization: website,
mobile app, IT infrastructure, etc.
 Conducted explorative interviews with department
leadership to gather research, evaluate current operations
and explore goals
 Collaborated with the team to research and analyze best
practices in all relevant areas
 Proposed corporate digital strategy and met executive
aspirations
Regional Payer – Dental Strategy
 Leadership requested evaluation and assessment of current
Dental Insurance products and operations
 Performed detailed analysis of current offerings, including
competitive assessment with local Dental products
 Collaborated with department leaders to acquire and
review Dental operations and financials
 Recommended primary and secondary Dental strategies,
meeting executive goals
Healthcare Payments Processor – Provider Payment Product
Launch and Project Management
 Company sought to launch an integrated technology
solution that increased ease of healthcare payments
between patients and providers
 Performed market research in healthcare payments space
to assist client with understanding competitive landscape
 Collected and obtained feedback from key subject matter
experts to develop future state process flows and business
requirement documentation
 Provided input for routine status reports and escalated any
risk or delays to the project up to senior leadership from
development through product launch
 Supported interdepartmental collaboration to complete
Go-To-Market preparations for successful go-live