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ROBERT B. FREEMAN
email: rtbfreeman@gmail.com—Mobile: (703) 371-6269
Summary:Summary: Mr. Freeman is an accomplished Program Manager, Management Consultant, and Business Solution
Architect/Strategist with over 25 years of experience. Demonstrated accomplishments in the areas of identity
management, national personnel security policy and implementation; strategic planning and analysis; solution
architecture and business process improvement; budgeting and financial management; and operations management.
Education and Certifications:Education and Certifications:
• Master of Business Administration (MBA), Mercer University
• Graduate Certificate, Strategy and Policy, Old Dominion University
• BS, Aerospace Engineering, North Carolina State University
• Certified Program Management Professional (PMP)
• Certified Acquisition Professional - Level II Program Manager
• Certified Defense Financial Manager
• Certified Enterprise Architect
Employment History:Employment History:
Hewlett Packard Enterprise Services (HPES), Alexandria, VA, Account Manager, Nov 2013 – present
Transportation Security Administration (TSA), Arlington, VA, Program Manager, Dec 2005 – Oct 2013
Price Waterhouse Coopers (PwC), Washington, DC, Manager, Nov 2004 – Nov 2005,
Booz Allen Hamilton (BAH), McLean, VA, Associate (Manager), Jul 2003 – Oct 2004,
BearingPoint, Inc. (formerly KPMG Consulting), McLean, VA, Manager, Aug 1997 – Jun 2003,
Modern Technologies Corporation (MTC), Warner Robins, GA, Senior Analyst, Jan 1993 – Jul 1997
U.S. Air Force, Captain, (numerous locations), Sep 1985 – Dec 1992
Relevant Experience:Relevant Experience:
HPES, Defense Manpower Data Center (DMDC) Identity Mangement Account Manager:
Manager with 4 senior manager direct reports leading over 210 persons across three DMDC Identity Management
(IDM) program areas: Smartcard/Common Access Card (CAC), Personnel Security/Assurance (PSA),
Synchronized Personnel Operational Tracker (SPOT) system, and Personnel Accountability applications. Led
multi-platform technology application delivery, innovation, and business development activities valued at $35M
annually. Expanded IDM business development approaches to include security clearance reform (continuous
evaluation), national industrial security program modernization, enhanced CAC (and other credential) security,
flexibility, and mobility, leading to winning additional $5M per annum. Organized and led HPES public sector-
wide IDM Community of Interest (COI) across HP business areas, sharing and acting on IDM emerging technology
trends for business development and personnel career advancement, such as Derived Credentials.
TSA, Office of Law Enforcement/Federal Air Marshal Service:
Federal Program Manager for 75-person Security Threat Assessment Operations (STAO) Adjudication Center.
Created and made operational post-911 security threat assessment (STA) capability: enhanced, high volume
background checks, including terrorist watch list, criminal history, and immigration eligibility checks, for 19
regulated transportation security programs across surface, maritime, and aviation transportation modes (over
800,000 assessments per year). Collaborate with FBI/CJIS, USCIS/SAVE, State Department CCD, US-VISIT
IDENT, and other participants and STA stakeholders.
Subject matter expert for criminal history and immigration/citizenship eligibility information developing
modernized system and processing capabilities for future STAs to include FBI "RAP-back" (recurrent criminal
history reporting) and DHS enhanced critical infrastructure protection policies.
Team lead for personnel access control security plan as part of the National Aviation Security Strategy, National
Response Strategy Capabilities, and STA compliance with Homeland Security Presidential Directive number 12.
TSA, Chief Technology Office (renamed Office of Security Capabilities):
Management Consultant team lead for business management support and acquisition program management
performance improvement to the office of the Chief Technology Officer for Security Technologies. Reviewed
capital investment business cases and budget exhibits and provided comments, supported acquisition program
Page 1 of 3
ROBERT B. FREEMAN
email: rtbfreeman@gmail.com—Mobile: (703) 371-6269
reviews, and provided program management assessment. Led business case analysis to identify organizational
issues and examine global best practices to develop an action plan to establish acquisition program management
center of excellence.
British Nuclear Fuels (BNF) Limited:
Management Consultant team lead for project management and enterprise risk management internal audits of
principal U.S. operating units of BNF. Assessed operating unit’s project management business processes against
corporate policies and best practices including initial map of project cash flow process.
Defense Information Systems Agency (DISA), Defense Information Technology Contracting Organization
(DITCO) Enterprise Architecture (EA): Management Consultant team lead for DISA Procurement and Logistics
Directorate’s DITCO enterprise architecture and business modernization solution for both rapid and routine
procurement of telecommunications capabilities. Developed solution requirements package and architectural views
depicting desired future capabilities to include business process, data, and system models.
National Guard Bureau, National Guard (NG) EA:
Management Consultant team lead for NG EA program to enable Joint transformation and changing Homeland
Security role. Defined NG’s strategic goals, missions, business functions, information exchange requirements, and
technology needs to share information with Federal and State emergency responders. Developed future operational
concept, derived information flows from mission activities, analyze system interaction, and network consolidation to
include need for classified networks. Defined information exchange capabilities with States and external key inter-
Agency stakeholders such as NG, Air National Guard, and US Northern Command, for enhanced situational
awareness and information sharing.
Immigration and Naturalization Service (INS), Operations Division, Entry-Exit Program Business Case:
Management Consultant team lead of strategic planning, business case analysis and solution architecture definition
for national Entry-Exit Program for the INS. Presented products to inter-departmental board and Office of
Management and Budget. Conducted technical assessment for INS Inspections Program Strategy as part of the
U.S. border management strategy to enhance Homeland Security at its air, sea, and land borders. Conducted fact-
finding site surveys to various field operations. Planned and facilitated workshops with program and field
personnel. Drafted technical assessment outline and document; facilitated strategic planning session Office of
Inspections leaders. Established baseline requirement for US-VISIT major procurement.
Defense Logistics Agency (DLA), Logistics Community Manager (LCM), EA:
Consultant team lead and integrator for DoD-wide interoperability pilot projects. Facilitated combined joint group
to define and document life-cycle integrated product data environment architecture and requirements for fielded
weapon systems. Developed methodology to define organizational elements, information classes, integrated
processes, and information exchange requirements.
Developed solution architecture and successfully demonstrated the use of the technologies in the exchange of
information between DLA, Navy, and Army organizations. Authored program implementation plan, project
schedule, and pilot project concept paper. Performed analysis of joint IT programs for joint logistics commanders,
developed “as is” and proposed “to be” DoD-wide capability evolution and management process.
U.S. Air Force, Special Operations Forces (SOF) Program Office, Acquisition Management Support:
Consultant team lead for acquisition and budget and analysis support. Conducted complete program performance
analyses, reports, and assessments to Congressional-level committee. Researched, analyzed, and presented aircraft
support strategy that successfully supported business strategy decisions to the Defense Science Board. Authored
integrated business management concept of operations to achieve a “single face to the user”.
U.S. Air Force, Aircraft Maintenance Officer and Program Management Officer:
Officer in Charge: briefed operational executives on aircraft reliability trends, corrective actions and production
status. Managed daily scheduling and production of up to 250 aviation repair technicians, 28 F-15 aircraft, and 16
repair shops. Initiated Quality Circles teams to facilitate and open communication and discuss issues that improved
morale, system reliability and production by 25% over a 12-month period. Reorganized aircraft avionics repair
organization into competitive teams—increased system reliability from 85% to nearly 100%. Planned and led 5
Page 2 of 3
ROBERT B. FREEMAN
email: rtbfreeman@gmail.com—Mobile: (703) 371-6269
major aircraft deployments which included transporting and housing up to 200 people and 40 tons of equipment.
Agent for foreign country’s $118M aircraft system procurement program.
Awards and Honors:Awards and Honors:
Two-time TSA Honorary Incentive Award, BAH Recognition Award, MTC Visionary Award, Air Force
Commendation Medal
Security Clearances:Security Clearances:
• Current DoD: TOP SECRET, SINGLE SCOPE BACKGROUND INVESTIGATION
• Previous DHS: TOP SECRET, SENSITIVE COMPARTMENTED INFORMATION
Page 3 of 3

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Robert Freeman Resume Aug15

  • 1. ROBERT B. FREEMAN email: rtbfreeman@gmail.com—Mobile: (703) 371-6269 Summary:Summary: Mr. Freeman is an accomplished Program Manager, Management Consultant, and Business Solution Architect/Strategist with over 25 years of experience. Demonstrated accomplishments in the areas of identity management, national personnel security policy and implementation; strategic planning and analysis; solution architecture and business process improvement; budgeting and financial management; and operations management. Education and Certifications:Education and Certifications: • Master of Business Administration (MBA), Mercer University • Graduate Certificate, Strategy and Policy, Old Dominion University • BS, Aerospace Engineering, North Carolina State University • Certified Program Management Professional (PMP) • Certified Acquisition Professional - Level II Program Manager • Certified Defense Financial Manager • Certified Enterprise Architect Employment History:Employment History: Hewlett Packard Enterprise Services (HPES), Alexandria, VA, Account Manager, Nov 2013 – present Transportation Security Administration (TSA), Arlington, VA, Program Manager, Dec 2005 – Oct 2013 Price Waterhouse Coopers (PwC), Washington, DC, Manager, Nov 2004 – Nov 2005, Booz Allen Hamilton (BAH), McLean, VA, Associate (Manager), Jul 2003 – Oct 2004, BearingPoint, Inc. (formerly KPMG Consulting), McLean, VA, Manager, Aug 1997 – Jun 2003, Modern Technologies Corporation (MTC), Warner Robins, GA, Senior Analyst, Jan 1993 – Jul 1997 U.S. Air Force, Captain, (numerous locations), Sep 1985 – Dec 1992 Relevant Experience:Relevant Experience: HPES, Defense Manpower Data Center (DMDC) Identity Mangement Account Manager: Manager with 4 senior manager direct reports leading over 210 persons across three DMDC Identity Management (IDM) program areas: Smartcard/Common Access Card (CAC), Personnel Security/Assurance (PSA), Synchronized Personnel Operational Tracker (SPOT) system, and Personnel Accountability applications. Led multi-platform technology application delivery, innovation, and business development activities valued at $35M annually. Expanded IDM business development approaches to include security clearance reform (continuous evaluation), national industrial security program modernization, enhanced CAC (and other credential) security, flexibility, and mobility, leading to winning additional $5M per annum. Organized and led HPES public sector- wide IDM Community of Interest (COI) across HP business areas, sharing and acting on IDM emerging technology trends for business development and personnel career advancement, such as Derived Credentials. TSA, Office of Law Enforcement/Federal Air Marshal Service: Federal Program Manager for 75-person Security Threat Assessment Operations (STAO) Adjudication Center. Created and made operational post-911 security threat assessment (STA) capability: enhanced, high volume background checks, including terrorist watch list, criminal history, and immigration eligibility checks, for 19 regulated transportation security programs across surface, maritime, and aviation transportation modes (over 800,000 assessments per year). Collaborate with FBI/CJIS, USCIS/SAVE, State Department CCD, US-VISIT IDENT, and other participants and STA stakeholders. Subject matter expert for criminal history and immigration/citizenship eligibility information developing modernized system and processing capabilities for future STAs to include FBI "RAP-back" (recurrent criminal history reporting) and DHS enhanced critical infrastructure protection policies. Team lead for personnel access control security plan as part of the National Aviation Security Strategy, National Response Strategy Capabilities, and STA compliance with Homeland Security Presidential Directive number 12. TSA, Chief Technology Office (renamed Office of Security Capabilities): Management Consultant team lead for business management support and acquisition program management performance improvement to the office of the Chief Technology Officer for Security Technologies. Reviewed capital investment business cases and budget exhibits and provided comments, supported acquisition program Page 1 of 3
  • 2. ROBERT B. FREEMAN email: rtbfreeman@gmail.com—Mobile: (703) 371-6269 reviews, and provided program management assessment. Led business case analysis to identify organizational issues and examine global best practices to develop an action plan to establish acquisition program management center of excellence. British Nuclear Fuels (BNF) Limited: Management Consultant team lead for project management and enterprise risk management internal audits of principal U.S. operating units of BNF. Assessed operating unit’s project management business processes against corporate policies and best practices including initial map of project cash flow process. Defense Information Systems Agency (DISA), Defense Information Technology Contracting Organization (DITCO) Enterprise Architecture (EA): Management Consultant team lead for DISA Procurement and Logistics Directorate’s DITCO enterprise architecture and business modernization solution for both rapid and routine procurement of telecommunications capabilities. Developed solution requirements package and architectural views depicting desired future capabilities to include business process, data, and system models. National Guard Bureau, National Guard (NG) EA: Management Consultant team lead for NG EA program to enable Joint transformation and changing Homeland Security role. Defined NG’s strategic goals, missions, business functions, information exchange requirements, and technology needs to share information with Federal and State emergency responders. Developed future operational concept, derived information flows from mission activities, analyze system interaction, and network consolidation to include need for classified networks. Defined information exchange capabilities with States and external key inter- Agency stakeholders such as NG, Air National Guard, and US Northern Command, for enhanced situational awareness and information sharing. Immigration and Naturalization Service (INS), Operations Division, Entry-Exit Program Business Case: Management Consultant team lead of strategic planning, business case analysis and solution architecture definition for national Entry-Exit Program for the INS. Presented products to inter-departmental board and Office of Management and Budget. Conducted technical assessment for INS Inspections Program Strategy as part of the U.S. border management strategy to enhance Homeland Security at its air, sea, and land borders. Conducted fact- finding site surveys to various field operations. Planned and facilitated workshops with program and field personnel. Drafted technical assessment outline and document; facilitated strategic planning session Office of Inspections leaders. Established baseline requirement for US-VISIT major procurement. Defense Logistics Agency (DLA), Logistics Community Manager (LCM), EA: Consultant team lead and integrator for DoD-wide interoperability pilot projects. Facilitated combined joint group to define and document life-cycle integrated product data environment architecture and requirements for fielded weapon systems. Developed methodology to define organizational elements, information classes, integrated processes, and information exchange requirements. Developed solution architecture and successfully demonstrated the use of the technologies in the exchange of information between DLA, Navy, and Army organizations. Authored program implementation plan, project schedule, and pilot project concept paper. Performed analysis of joint IT programs for joint logistics commanders, developed “as is” and proposed “to be” DoD-wide capability evolution and management process. U.S. Air Force, Special Operations Forces (SOF) Program Office, Acquisition Management Support: Consultant team lead for acquisition and budget and analysis support. Conducted complete program performance analyses, reports, and assessments to Congressional-level committee. Researched, analyzed, and presented aircraft support strategy that successfully supported business strategy decisions to the Defense Science Board. Authored integrated business management concept of operations to achieve a “single face to the user”. U.S. Air Force, Aircraft Maintenance Officer and Program Management Officer: Officer in Charge: briefed operational executives on aircraft reliability trends, corrective actions and production status. Managed daily scheduling and production of up to 250 aviation repair technicians, 28 F-15 aircraft, and 16 repair shops. Initiated Quality Circles teams to facilitate and open communication and discuss issues that improved morale, system reliability and production by 25% over a 12-month period. Reorganized aircraft avionics repair organization into competitive teams—increased system reliability from 85% to nearly 100%. Planned and led 5 Page 2 of 3
  • 3. ROBERT B. FREEMAN email: rtbfreeman@gmail.com—Mobile: (703) 371-6269 major aircraft deployments which included transporting and housing up to 200 people and 40 tons of equipment. Agent for foreign country’s $118M aircraft system procurement program. Awards and Honors:Awards and Honors: Two-time TSA Honorary Incentive Award, BAH Recognition Award, MTC Visionary Award, Air Force Commendation Medal Security Clearances:Security Clearances: • Current DoD: TOP SECRET, SINGLE SCOPE BACKGROUND INVESTIGATION • Previous DHS: TOP SECRET, SENSITIVE COMPARTMENTED INFORMATION Page 3 of 3