3. What you'll do...
Contact Center Quality Analyst
Analyze contacts
(Phone/Chat/Email/Social
Media) for trends that will
enable our clients to grow
and develop their teams
Attend team meetings, pep
sessions, focus groups, and
training sessions as
scheduled
Liaise with various BPA
departments, i.e. Research,
etc.
Work on activities and/or
projects as requested by
the Team Leader
View full description
at http://ow.ly/YAfWZ