4. Interior
Décor: Historic and rustic vibe.
Lighting: Dim lighting to create underground effect.
Smell: No food or alcohol smell.
Seating: Limited seating.
Music: 80s soft rock/modern top hits.
Atmosphere: Secluded, uncomfortable.
5. Customer Service
Service: Friendly, personable, fast service.
Parking: Limited parking available. Relies on other
companies’ parking.
Cleanliness: Overall clean appearance. Bathrooms were
extremely clean.
Advertising: Good use of brand recognition. High use of
social media.
Entertainment: Pool tables, pinball machines, dance floor,
juke box, flat screen TVs, cards for drinking games.
6. Target Market & Hours of Operation
Family based market during the day.
Young adults and college students during the night.
Tuesday-Saturday 11am to 1:30am
7. Prices
Cheap prices for all dinners and lunches
Nothing costs over $10.
Drink Specials: According to day of week.
Happy Hour: Does not have a happy hour.
Food Specials: No food specials. Occasional specials
announced through Facebook.
9. Interior
Décor: Sports memorabilia, televisions, granite counter top
at bar.
Lighting: Warm and inviting, brighter lighting over bar.
Smell: Pleasant smell of garlic and Italian food.
Seating: Plenty of seating arrangements.
Music: Soft classic music was playing on low.
Atmosphere: Comfortable feel, family based environment.
10. Customer Service
Service: Friendly, personable, efficient, and caring.
Parking: Has its own parking lot with limited spots.
Cleanliness: Very clean, bathrooms well kept.
Advertising: Facebook, personal website, sponsorships in
the community.
Entertainment: Live bands on weekends, karaoke, sporting
games on televisions.
11. Target Market & Hours of Operation
Family based target market.
Middle-upper class.
Monday-Sunday
11am-1:30am
12. Prices
Prices: Above market pricing for food and beer.
Availability of specials: Specials available all week.
Happy Hour: Everyday from 4pm-6pm
Food Specials: Lunch buffet and Sunday brunch deals.
14. Interior
Décor: Sports bar vibe, trophies spaced out throughout bar.
Lighting: Overall dim lighting, single lighting placed above
individual tables.
Smell: Popcorn and stale beer.
Seating: Spacious, many different forms.
Music: Wide variety for different crowds & times of the week
Atmosphere: Restaurant feel during day, Bar vibe during the
night.
15. Customer Service
Service: Friendly and personable, staff seemed rushed.
Parking: Plenty of available parking. Has its own parking lot
Offers shuttle service.
Cleanliness: Floors not swept, bathrooms not well
maintained
Advertising: Uses buzz marketing, not up to date with social
media.
Entertainment: Pool tables, dartboard, karaoke, dance floor.
16. Target Market & Hours of Operation
Family based market during the day.
At night it focuses on young adults and college students
Monday-Saturday 11am-1:30am
Sunday 11am- Midnight
17. Prices
Prices: Reasonably cheap for amount of food that is served.
Availability of Specials: Food and drink specials daily.
Happy Hour: Everyday 11am-7pm
22. Analysis
Entertainment
• Pool table,
pin ball
machines
• Dance floor
• Video and
Live DJ
• TVs
• Live bands
• Karaoke
• Sporting
events on TV
• Pool tables,
dart boards,
karaoke
• Games on
the tables
23. Analysis
Target Market
• Family during
the day
• Young adults/
college kids
at night
• Wide rang at
all times of
the day.
College kids-
Family
• Family during
the day
• Young adults/
college kids
at night