ISB Special

1. - What The Faff!!
Contents
Derailment .................................................................................................................................................... 1
Arrogance/ Performance: ......................................................................................................................... 2
Expertise/ Narrow-minded View: ............................................................................................................. 3
Burn Out v/s Commitment........................................................................................................................ 3
Charm/Manipulation ................................................................................................................................ 3
Ambition/ Too Pushy ................................................................................................................................ 3
Model of Organizational Performance ......................................................................................................... 4
SOTE (Hue) GIO- Nateejaa- Org performance and Individual Growth ..................................................... 4
The 7 S Framework ....................................................................................................................................... 4
Aligning Org with External Envt .................................................................................................................... 4
Tensionbhai MBA... Bole Toh... ..................................................................................................................... 5
Love Khush .................................................................................................................................................... 6
Microsoft-Alignment between strategy and organization structure............................................................ 7
ABN Amro- fit between the organizational system and managerial style .................................................... 7
Walmart Costco- No comparison in my View ............................................................................................... 7
Derailment
This is derailment. The track is one of your career's, and the Gaddi is
you! Sometimes, you lose track and fall off. It could be because of speed, lack of focus, etc.

2. broadly, it related to us humans in acads, we start off great and work very hard, but suddenly comes a
time when we burn out and dig our own graves. One example is the man who created iEverything:
Now, why is Steve Jobs an apt example for Derailment (I refer to his ousting by the board. Note, the
decision was not taken by Sculley alone):
Arrogance/ Performance: Yes, Steve Jobs was extremely good at what he did and was very
passionate. But that also (potentially) fuelled his ego and arrogance. Such attitude doesn't go down well
with the aam junta in the office. He believed he's above everyone and rules didn't apply to him.
Instances:
Parking in space reserved for handicaps

3. Driving cars with no number plates
requesting a #0 badge because wozniak was given # 1 badge
Expertise/ Narrow-minded View:
Jobs was by far the most creative genius and a mastermind when it comes to design systems. he
managed to change six industries and developed path-breaking products. But Jobs controlled every
aspect of the decision-making. His teams while appreciating his capacity to go into the details, did resent
lack of authority to some extent. He had the final say even on the look of the cord and sockets of the
products. He ran the organization at 10,000 feet and zero feet.
Would you like a boss who provides you with virtual authority?
Burn Out v/s Commitment
Jobs was committed to the core and would go all out. Not a point against him here, but well, you can
think of many who would burn themselves out.
Charm/Manipulation
yes, they go hand in hand. Jobs was charming, and manipulative in the eyes of some.
Apple employees though knew they had a difficult boss, still considered themselves lucky to be working
for him. He inspired people to do what they thought was unachievable. Most probably because
manipulators are great at cajoling, persuading and flattering people into complying with their wishes.
Steve's colleague Andy Hertzfeld said that even if one knew that Steve was manipulating, a person still
was influenced. He stated- “The reality distortion field was a confounding mélange of a charismatic
rhetorical style, indomitable will, and eagerness to bend any fact to fit the purpose at hand.”
Adding to the trouble, his teams complained that if their idea were a good one – “he would soon be
telling people about it as though it was his own.” Due to his oscillating behavior, his staff handled him
like fragile glass. Most probably, Apple lost quite a few top performers because of this treatment given
to them.He definitely lost his job as a CEO because his manipulations caused turmoil in Apple in 1985.
Apple board ousted him out and Sculley remained.
Ambition/ Too Pushy
Jobs was highly ambitious, and this ambition was part of the reason for his ouster in 1985. Hoever
incorrect, part of the reason why Sculley pushed for him to go (basically give him less meat) was Jobs'
ambition and the consequent insecurity it fuelled. This is corporate jungle, and rule # 1 says- don't let
your boss or peers know of your ambitions (whatever the f**k HR says!).
Further, the micro management thing we talked about above is a consequence of ambition leading to
pushiness on part of leaders.

4. Model of Organizational Performance
SOTE (Hue) GIO- Nateejaa- Org performance and Individual Growth
Antecedents
Strategy Org size Technology External environment
Org Behavior
Group level factors, Individual Factors and Organizational factors
Result= Org performance + Individual Growth
The 7 S Framework
My memory is weak. So a tune to remember this: (Besura voice chodo...7 Suron ko pakdo)
7S.wma
Aligning Org with External Envt

5. NO better say to say this! Yaawn!
Tensionbhai MBA... Bole Toh...
Munna: Ae Circuit! Woh mamu dean bolta hai Apni Life mein saala 3 Type ke tension hota hai..Saala
Tension Bole toh?
Circuit: Bhai! Life mein na...Tension nai Lene ka....Yeh Doddu Favaru logon ko game baja deneka. 3 Type
ka tension bata rela hai maamu log-
Profit Vs Growth Short Term Vs Long Term Whole Vs Part
Munna: Bole toh...
Apun Ameer Ladki se shaadi kiya= Profit.... Beautiful Ladki se Shaadi kiya=Growth...Dono Mili toh akhi
Life SET!!
Ladki Ghumaya GF banake= Short Term Loss...Shaadi Manaya= Long Term Loss
Ladki Se khaali problem bole toh ..problem with part....Ladki ka akha family se problem hai to Hole... W
wala... Barabar?
Circuit: Bhai tumhara funda itna solidd hai, apun ko graph dikh rela hai

6. Love Khush
If you love Sales, make employees happy. Employee Khush toh Customer Khush, Customer Khush toh
your cash counter Khush, Cash counter Khush bole toh your sales figures Khush.

7. Microsoft-Alignment between strategy and organization structure
ABN Amro- fit between the organizational system and managerial style
Walmart Costco- No comparison in my View