1. RALPH G. BARICAUA
DUBAI INVESTMENT PARK 1
DUBAI, UAE
CONTACT # 055-641-8634
RALPH.BARICAUA31@YAHOO.COM
WORK EXPERIENCES:
AL MAKTOUM INTERNATIONAL AIRPORT (G4S UAE)
CUSTOMER SERVICE REPRESENTATIVE
August 25, 2013 – Present
 To ensure that the needs of DWC passengers are met in a caring, courteous and efficient manner.
 In charge in 'Queue Combing' in order to greet passengers, thereby ensuring that all have their
documents ready and identify any problems which would otherwise cause delay at the check-in
counter.
 Making sure that passengers are adequately briefed and their needs satisfied during delays and
disruptions.
 To assist as required with the pre and post flight work and will perform duties as directed by the
Supervisor Airport Services or Senior DWC Official on duty.
HERTZ RENT-A-CAR INTERNATIONAL
HOTEL SALES REPRESENTATIVE / SOMMERSET MILLENIUM HOTEL
April 10, 2012 – November 2012
 Ensuring that all rented vehicles have an updated registration copy.
 Ensuring that drivers understand what is expected from them at work in order to meet the overall
departmental targets
 Assisting clients and passengers on how to rent a car
 Making arrangements from airport to hotels
 Monitoring and Dispatching drivers to their respective route
NISSAN CAR LEASE PHILIPPINES INC.
Area Sales Staff / Car Rental Agent / Dispatcher
Airport Terminal 2-3 Ninoy Aquino International Airport
May 2006 – May 2011
 Enthusiastic, flexible and positive attitude towards providing excellent service to our customers.
 Ability to work well as a team member with 100% customer focus.
 Making arrangements from airport to hotels.
 Monitoring and Dispatching drivers to their respective route.
ICHIZEN JAPANESE RESTAURANT
Kitchen crew and waiter
January 2005 – December 2005
 Prepare cold items, salads desserts, sandwiches and other food items to be served to guests in a full service
dining room.
 Responsible for preparation, set-up of tables, clean up and re-stocking of food service areas.
 Responsible in maintaining cleanliness of all kitchen, dining and service areas.
 In charge of point of sale transaction.

2. EDUCATIONAL BACKGROUND:
TERTIARY
Bachelor of Science in Commerce (Major in Management)
Technological Institute of the Philippines
School Year: 2000 – 2004
Aurora Blvd., Cubao, Quezon City
SECONDARY EDUCATION
Ismael Mathay Sr. High School
School Year: 1996 – 2000
Branches Ext. GSIS Village, Quezon City
PRIMARY EDUCATION
Sto. Nino Parochial School
Bago-Bantay Quezon City
School Year: 1991 – 1996
PERSONAL INFORMATION:
Date of Birth : December 31, 1983
Age : 32 years old
Place of Birth : Centro Enrile, Cagayan
Gender : Male
Status : Single
Citizenship : Filipino
Religion : Catholic
Height : 5’6”
Weight : 150 lbs.
Residence Visa : Expiry October 31, 2015
Passport no. : EB8873236
Validity : August 06, 2018
SKILLS:
 Computer literate & fast learner
 Hardworking & can work long hours
 Efficient and flexible
Character Reference
Mr. Mohammad Mahboub (Airport Terminal Duty Manager)
Al Maktoum International
Mobile number: 050-879-6378
Mr. Hussein Aljawi (Airport Terminal Duty Officer)
Al Maktoum International
Mobile number: 050-565-2224
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
Ralph G. Baricaua