1. RESUME
Rajalakshmi Venugopal B/15,Maheshwar Dham,
Shastri Nagar,
Off -Kopar Road,
Dombivli (West)-421202
E-mail: raji_ramjan@yahoo.co.in Phone No: 9833749729
CAREER OBJECTIVE:
An enthusiastic, motivated and confident person with a positive attitude and having a goal oriented
approach to work.
AREA OF INTEREST :
Relish opportunities to make new acquaintances and interact with people. Look forward to be working in
a team and achieving significant results in any work assigned to me.
ACADEMIC QUALIFICATIONS:
CLASS NAME OF THE SCHOOL/COLLEGE
YEAR OF
PASSING
PERCENTAGE
OBTAINED
B.COM ANNA ADARSH COLLEGE 2004 75
XII VALLIAMMAL.MAT.HR.SEC.SCHOOL 2001 84
X VALLIAMMAL.MAT.HR.SEC.SCHOOL 1999 65
TECHNICAL QUALIFICATIONS:
Certificate in Webcentric Computing (CWC) from NIIT.
ADDITIONAL QUALIFICATION:
Cleared CA foundation.
KNOWLEDGE AREAS:
 Sound Knowledge in SWIFT clearings like RTGS,NEFT(for India) and International currency
clearings for EURO,GBP,USD,JPY,AED,HKD and SGD.
 Knowledge in Risk areas such as KPI,KRI,KCSA and KYC.
 Knowledge in MS Office
WORK EXPERIENCE:
I) Worked as a Team Leader(Acting Asst Manager) in SCOPE INTERNATIONAL from 2nd
May’07 to 16th May'14.

2. A) CORE RESPONSIBILITIES:
 Working in Frankfurt Payments from June 2011 to till date.
 Effective Back up for EMEA countries like UK,Jersey Payments.
 Effective Back up for US Payments.
 Effective Back up for Japan Payments.
 Worked in UAE OTT Team from May007 to June2006.
 Acted as a Backup in various processes like Customer Call back, Signature Verification.
 Acted as a Backup for UAE DIFC Processing.
B) MISCELLANEOUS RESPONSIBILITES:
 Reconciliation of Daily SOD and EOD process.
 Providing the Daily MIS and the Monthly MIS.
 Preparing the Monthly Dash Board detail.
 Conducting Conference calls with the counter HUB and Spoke.
 Conducting Training to the HUB as and when required.
 Handling the RM ,CSG queries and Prioritization of the Payment Instruction.
 Collation of the Individuals Monthly Productivity Volume and providing the details to the
respective MIS team and to the Management.
 Creation and Maintenance of User ID’s etc.
 Preparation of Procedure for the Respective Country and sending for review to CPC.
 Conducting daily team meeting with the sub-staff.
 Liaising with the CPC in case of any queries.
 Maintaining the TP system down time register and liaising with the respective TP system team in
case of any contingencies.
 Updating and Maintaining of the team details whenever there is attrition.
 Conducting individual 121 with the team members in case of issues.
II) Worked as an Officer in ABN AMRO CENTRAL ENTERPRISES from July2004 to
May2007.
 Worked in STP ANALYSIS Department from Jul’04 and acted as a Team Coordinator in the
Same from Apr2005 to Jan2006.
 Worked in SWEDEN & Denmark payments from Feb2006 to April 2007.
 Worked in Germany Payments from Feb2007 to April2007.
 Acted as a Back-up for Manual processing of Austria Payments.
 Acted as an Effective Back-up for Processing Ireland, Spain, and UAE.

3. PERSONAL VITAE
NAME : Rajalakshmi Venugopal
HUSBAND’S NAME : Venugopal Iyengar
DATE OF BIRTH : 10-08-1984
AGE : 30 Years
NATIONALITY : Indian
SEX : Female
MOTHER TONGUE : Tamil
LANGUAGES KNOWN : English, Tamil,Hindi(Basic)
DECLARATION
I (Rajalakshmi Venugopal) hereby declare that the information furnished above is true to the best of my
knowledge.
Place : Mumbai
Date : (Rajalakshmi Venugopal)