1. Al Baraha, Deira, Dubai, 22241
+971 509642590
www.linkedin.com/ Ragesh CG
rageshgnair.90@gmail.com
RAGESH CG
PROFESSIONAL
SUMMARY
Highly reliable and focused Logistics professional with strong record of exemplary Customer
service. Have four years of proven track recordin Logistics Management specialized in Air freight.
Handled various levels and strategiesof Logistics operations, understand complexity of logistical
planning and execution. Has a professional Diploma in Logistics and Supply Chain Management.
SKILLS &
ABILITIES
 Strong organizational skills especially in high-pressure situations.
 Experienced with using relevant software programs to track and update
shipment details.
 Excellent Customer service skills including the ability to resolve issues.
EXPERIENCE FedExExpress,Bangalore
Jan-2016 to Jan-2017 , Clearance Support Administrator
 Facilitatedthe process of clearance, ensured dispatch of clearance documents to Customs on
time.
 Helped Manger to implement strategic plans & procedures to avoid shipment detention at
Customs.
 Ensured smooth handling of cargooperations by performing multi-skilled role, utilized FedEx
developed software’s like COSMOS, ACCS, VISA, etc.
 Assisted the Operations Manager, Team leaders in optimizing the Logistics operations
including documentation, Customer support and shipment retrieval.
 Exhibited knowledge in a wide range of relevant topics including regulations, safety, special
cargoand strategicmanagement.
 Provided support to Ramp Operations team.
FedEx Express, Cochin
Mar-2015 to Dec-2015, Station Service Agent
 Managed the HUB and storage of all shipments including international and domestic.
 Determined method of shipment, mode of service, package contents and helped Customers
to prepare the shipping documents.
 Facilitated counter booking, answered all customer queries and provided support and updates
throughout the process (pickup to delivery).
 Worked in close collaboration with different functional areas and other branches to ensure an
optimized supply chain.
 Prepared series of reports used in decision making by senior executives.

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 Managed and coordinated with vendors to resolve problems with vehicles including hiring of
additional vehicle when required.
 Entered shipping information and uploaded supporting documents into computer by using
necessary software’s. Generated labels for all outbound shipments in order to connect
without mistake.
 Supervised delivery and pickup of shipments upon schedule and customer request, arranged
urgent deliveries when needed.
SPINNER PIPES, THRISSUR
Aug-2013 to Jul-2014, Logistics Coordinator.
 Facilitated supply of products from warehouse to customer location. Arranged transportation,
scheduled staff and monitored deliveries to meet customer demand without delay.
 Supervised orders and arrangestocking of rawmaterials and equipment’s to ensure they meet
needs. Make sure warehouse capacity is kept at normal levels.
 Ensured quality assurance checks arecompleted and maintained.
 Managed activities throughout the order fulfillment and transportation cycle to make sure
established deadlines aremet.
 Communicated with suppliers and customers to achieve profitable deals and mutual
satisfaction.
KALYAN SILKS, THRISSUR
Apr-2007 to May-2008, StoreExecutive
 Kept track of information in order to keep business and sales on schedule.
 Kept track of and record all outgoing and incoming goods and ensured they have been stored
correctly.
 Monitored and updated inventory records regularly for accuracy.
EDUCATION  CALICUT UNIVERSITY,M.Sc. Physics ( Jul-2011 to Sep-2013)
 KITTS, COCHIN, Diploma in Logistics and Supply Chain Management (Jul-2014 to Jan-
2015)
TRAINING AND
DEVELOPMENT
 Quality Driven Management
 Safety Management System
 Ground Operation service agent training and requirements (GOSTAR).
 Ground Operation applied learning and soft skills (GOALS).
 Dangerous goods awareness.
 DG in depth security.
 International DG handling.
 Customer Management

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TECHNICAL
SKILL
SAP, MS Office, Outlook, ERP.
PERSONAL
DETAILS
 Nationality : Indian
 DOB : 08-06-1990
 Marital Status : Single
 Height/Weight : 6 ft.2in / 80 Kg
 Driving License : India, 4 Wheeler with badge
 Visa Status : Tourist Visa, expires on 28-Aug-2017
LANGUAGES  English : Full professional proficiency
 Hindi : Full professional proficiency
 Malayalam : Native language
 Tamil : Limited working proficiency
Note:I am on visitvisainsearchof a job andmy visaexpireson28-Aug-2017, afterwardsIwill be contactable on
my cell +91 9048660564 / Skype:RageshCG