James McGann has over 30 years of experience in information systems and project management, specializing in document imaging and electronic document management systems. He is currently the Application Development Manager at Millers Mutual Insurance, where he has successfully led large-scale implementation projects over the past 14 years, including new core systems, a document management system, an agency rating and quoting system, and employee/agency portals. Previously, he worked as an independent consultant, managing the implementation of document management systems across multiple offices for the State Workers Insurance Fund.

1. James T. McGann, CDIA
3 Golf CT
Carlisle, PA 17015
(717) 385-0843
PROFESSIONAL PROFILE
Project Management, EDM Design/Workflow Analysis/Implementation, EDM programming
Spent the last 14 years managing complex strategic projects in the insurance industry,
managing both vendor and internal resources for successful implementations. Certified
Document Imaging Architect. Thirty years of experience in Information Systems,
designing, developing and supporting end-user applications as Application Development
Manager, Project Manager, Technical Manager, Image Architect, Image Technology
Engineer, Project Leader, and Senior Programmer/Analyst. 20 years of experience on the
AS/400 platform.
PROFESSIONAL EXPERIENCE
Millers Mutual Insurance
8/2008 – present
 Application Development Manager. Plan, assign and direct the activities of
professional and technical personnel involved in the design, development and systems’
analysis functions required to create new computer applications or configure and
implement software purchased from third party vendors as they relates to Miller’s core
applications
 Project Manager successfully implementing a series of large scale projects as part of
Millers longterm strategic plan
• 2015- Successfully implemented new core systems Policy Administration, Claims,
Billing, Commission, and reinsurance by managing both internal and external
resources located across the globe.
o Worked directly with and oversaw the interaction of staff working with
departmental leadership to define requirements in departmental support for
claims, underwriting, operations, and agency services and accounting
operations
o Worked directly with the Vendor Project Managers and their overseas
resources to communicate requirements and manage through the
implementation, testing and deployment of those requirements
o Utilized project management techniques as defined by the project
management professional (PMP) organization including the use of project
management software, work breakdown structures, and status reporting to
corporate and project stakeholders
• 2011- Successfully implemented a new document management system including a
sophisticated and tightly integrated workflow for both the Underwriting and claims
depts.
• 2010- Successfully implemented a new Agency Rating and Quoting system from
Duck Creek Technologies
• 2009 – Successfully implemented Agency and Employee Portals as well as a new
corporate website using Microsoft Sharepoint

2. James T. McGann, CDIA
3 Golf CT
Carlisle, PA 17015
(717) 385-0843
Independent Consultant
10/2001 thru 7/2008
 Project Manager implementing a document management system for the State Workers
Insurance Fund(SWIF) in Scranton, PA.
• Successfully managed the implementation of two Electronic Document
Management System(EDMS) applications across the enterprise. The application
has over three hundred users cross eight District Offices in Pennsylvania.
• Managed the backfile conversion of almost three million documents (approx. 7
million pages) over a one year period utilizing a third party vendor to scan the
documents.
• Successfully implemented a scan center on-site at SWIF that processes over
450,000 pages of insurance documents per month.
• Guided SWIF in the formation of the Records Management Unit, responsible for
the EDMS system and the scan center at SWIF. SWIF implemented my
recommendations on hardware/software, layout, resource utilization, and processing
procedures.
• Coordinate with other project managers and report project status to management as
part of a large modernization project at SWIF.
• Responsible for all aspects of the imaging application (OnBase from Hyland),
including the design and implementation of interfaces to line of business
applications and in an advisory capacity to management for EDMS initiatives.
• Led a team through the design, development, and implementation of automated
document workflow.
06/2001 thru 09/2001
 Prepare a feasibility report for the PA Department of Community and Economic
Development (DCED) to include:
• An analysis of costs and time required to acquire and make land use
documents such as comprehensive plans and zoning ordinances accessible via the
Internet for Sixty-Seven counties and Twenty-Six Hundred municipalities.
• Make recommendations on the hardware and software for the solution.
Image Technology Consulting, Inc., Mechanicsburg, PA
11/1998 thru 06/2001
 Served three and one-half years as lead consultant for Image Technology Consulting,
Incorporated (An IBM business partner). The last two years I served as Technical
Manager over a staff of three image architects. Responsibilities included Project
Management, System Design, Business Process Re-engineering, Integration, and

3. James T. McGann, CDIA
3 Golf CT
Carlisle, PA 17015
(717) 385-0843
Implementation of document imaging solutions serving the insurance and banking
industries as well as state and local government.
• Millers Mutual Insurance Company
• Facilitated the redesign of work processes based on document imaging and
automated workflow.
• Designed and implemented over 40 separate automated workflow processes
• Designed the imaging application and wrote detailed specifications on the
use of API’s and User Exits to develop a highly customized system tightly
integrated with existing legacy applications.
• Directed the efforts of the development team through the creation, systems
test, and successful implementation of the system across two offices while
setting the standards for future imaging applications.
• Other clients included:
• PA Dept. of Labor & Industry PennSafe Division
• PA Dept. of Labor & industry Bureau of Occupational and Industrial
Safety(BOIS)
• County of Berks, Pennsylvania
• County of Mercer, New Jersey
• Fulton Bank
• Automotive Resources International Inc.
PHICO Group, Mechanicsburg, PA
04/1985 thru 11/1998
 Served as Technology engineer responsible for servicing three separate document
imaging solutions.
 Completed low level analysis and design of customized ImagePlus/400 (document
management system) functions for the Worker’s Compensation Claim system at
PHICO GROUP, Inc.
 Provided extensive custom coding, tightly integrating ImagePlus/400 (document
management system) and the existing legacy applications at PHICO GROUP, Inc.
 Served as Sr programmer/analyst responsible for the design, coding, testing, and
support of end user applications.

4. James T. McGann, CDIA
3 Golf CT
Carlisle, PA 17015
(717) 385-0843
AREAS OF EXPERTISE
Hardware: Personal Computer, IBM AS/400. Many scanners such as Fujitsu, Kodak,
Bell & Howell, any other SCSI connected scanner. Extensive experience
with Optical media storage including the IBM 3995 series optical libraries.
Software: COBOL/400, RPG/400, CL/400, QRY/400, DB2/400, SQL,
Windows 3.1, 95, 98, NT, 2000, XP, Windows 7, OS/2, Microsoft Visual
Basic, Microsoft Office, Microsoft Project, Microsoft Visio, Numara Track-
it, Content Manager for AS400, Workfolder Application Facility, Work
Management Builder, ImagePlus VisualInfo, Kofax Ascent Capture,
OnBase from Hyland, Microsoft Sharepoint, Duck Creek Technologies
Consultation: Project Management, Requirements Definition, Business Process Re-
Engineering, Automated workflow, and Document Imaging Architecture
and Design.
Educational Experience
Associate Degree Computer Science, Pennsylvania State University
Associate Degree Business Administration, Pennsylvania State University
Over 1200 hours of training including Content Manager for AS/400, Workfolder
Application Facility, VisualInfo, Kofax Ascent Capture, Windows NT, Microsoft Visual
C++, Softbridge Basic Language, Business Process Re-engineering, Systems Analysis and
Design, Supervisory skills, and Project Management.
References:
Will be supplied upon request.