3. To acquaint the students regarding implementation of
Mckensey 7S model to evaluate Shaikh Zayed Hospital
AIM
4. Introduction
Hospitals deals with life and health of their patients
Good medical care relies on well trained doctors, high quality
facilities and equipment
Shaikh Zayed Hospital is a tertiary care hospital , located in
Lahore
The hospital had 360 beds at the time of commissioning,
however today they are 1050
All the departments are recognized by the college of Physician
and sugeons of Pak for FCPS training
5. Introduction
Facilities being offered at the hospitals are as under:-
Emergency trauma centre
Central Intensive care unit(ICU) with central oxygen system
All sorts of Cardiac Operations and procedures e.g
Angiography Angioplasty cardiac bypass, heart valves
replacement
Liver transplant
Coronary care unit
All kinds of Orthopaedic operations
6. Summary
To examine the current working and relations
hospital exhibits
Organisational alignment and performance
improvement in Shaikh Zayed Hospital
Understanding the core and most influential
factors in hospital strategy
7. Applying Mckensey 7S model
Quality assurance system almost in place
Treatment quality for relative performance
compared to other hospitals
Patient right and patient satisfaction
New technology e.g telemedicines , digital
infrastructure
Focus on palliative care and their packages
8. Objectives
To analyse how Shaikh Zayed Hospital plans to
use its resourses and capabilities to deliver
How do the employees of hospital align
themselves to the strategy in order to achieve
their objectives
What internal rules and processes does the
team utilize to maintain course
10. Methodology
Strategy : Shaikh Zayed Hospital’s alignment of resources
and capabilities to “win” in its market
Structure : How the hospital is organized. This includes roles,
responsibilities and accountability relationships
Systems : Business and technical infrastructure of the
hospital that employees use on a day to day basis to
accomplish their aims and goals
Shared Values : Set of traits, behaviors, and characteristics
that the hospital believes in. Hospital mission and vision
11. Methodology
Style : Behavioral elements the hospital leadership uses
and culture of interaction
Staff : Employees base, staffing plans and talent
management
Skills : Ability to do the hospital work. It reflects in the
performance of the organization
12. Conclusion
The uses of the Mckensey 7S model can be as a static picture to
determine how effectively the Shaikh Zayed Hospital is
implementing its strategy. Also, it can be used two-fold with a
current state and an intended future state. By comparing the
current and future states, gaps can be assessed, which lead to
improvement and action plans
