1. “MAN V/S MACHINE OF WIPRO”
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INDEX
Executive summary......................................................................................................................... 2
A Study on Man v/s Machine of Wipro...................................................................................... 2
OBJECTIVES ............................................................................................................................. 3
Introduction..................................................................................................................................... 4
Wipro........................................................................................................................................... 4
Wipro history............................................................................................................................... 5
MAN-MACHINE INTERFACE................................................................................................. 6
Wipro conveys next group design services and connections applications using:....................... 7
Wipro Success Stories:.............................................................................................................. 8
Background................................................................................................................................... 10
Wipro HOLMES ....................................................................................................................... 10
APPLICATIONS ...................................................................................................................... 11
Case Study .................................................................................................................................... 15
MAN VS MECHANISM: A CASE OF WIPRO...................................................................... 15
Discussion..................................................................................................................................... 16
Azim Premji (Owner) ................................................................................................................... 16
Artificial Intelligence to switch three thousand Software Engineers at Wipro......................... 16
Views ............................................................................................................................................ 19
Innumerable usages which mechanism has deliberated upon man............................................... 21
Pros &Corns.................................................................................................................................. 23
Advantages:-.............................................................................................................................. 23
Disadvantages .......................................................................................................................... 24
Reflection...................................................................................................................................... 25
Experience and Learning‟s ........................................................................................................... 28
Reference ...................................................................................................................................... 29
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Executive Summary
A Study on Man v/s Machine of Wipro
This Project is a study on WPIRO Man power and Machine in other words Artificial intelligence
(AI).
The study deliberates the wide use of Artificial Intelligence and the rising reputation of such
upsetting technology in the Information Technologies sector in India, where redundancy and
extra manpower are predominant.
The case study stresses on “Wipro Technologies”, India‟s 3rd-largest IT Gigantic Company.
Wipro has definite to shrink a big chunk of its prevailing employees by industrializing some of
the plans with the assistance of “Holmes” (Heuristics and ontology-based learning machines and
experiential systems), its Artificial intelligence wizard.
This would benefit Wipro, which has a employees of about 110,000 to substitute people with
technologies.
Also, this would also free a decent number of engineers from “mundane” software care jobs,
ensuing in a savings of about $46.5 million. Though, the task will impact on the manpower
organization, appointment of employee‟s motivation and rendezvous.
The dilemma in such cases is how to go about it in such a way that it does not disturb
workforces negatively and have a flat integration between employees and technology.
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The case highlights the practical repercussions of replacing traditionally human managed jobs
with the new advanced technology based on AI, especially, at a company which is more known
as an employee-centric organization.
OBJECTIVES
To discuss the integration of technology with people, in the light of automation replacing
people.
To discuss the manpower planning process in the changing scenario.
To discuss the possibilities of redeployment of manpower.
To know the Major impact on employees.
To analyze the Importance of AI in current generation.
To understand the possible effects of Technology on Manpower.
To ascertain and study of Wipro Man power / Machine.
To know the Wipro profile and make the Readers understand the opportunity gap.
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Introduction
Wipro
Company Type Public company
Diligence IT services, IT consulting
Transacted as Bombay Stock Exchange: 507685
National Stock Exchange: WIPRO
New York Stock Exchange: WIT
Originator Mohamed Azim Hashim Premji
29 December 1945; 71 years ago (Jalgon, Maharashtra)
Head office Bangaluru, Karnataka, India
Chairmen Azim Premji (Owner)
CEO Abibali Neemuchwala
Service area Digital Strategy, Business Consulting and IT Services
Income US$8.48 billion (2017)
No of employees 166,790 (Q12017)
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Wipro history
Wipro started as a vegetal oil business in 1947 from an old mill originated by Azim Premji's
father. When his dad expired in 1966, Azim, an ex-student in Electrical Engineering from
Stanford University, took on the headship of the corporation at the age Twenty one.
He transposed it and altered Wipro (Western India Vegetable Products Ltd) into a customer
goods company that shaped hydrogenated cookery oils/plump Company, washing soap,
honeycomb and tin vessels and later set up Wipro Unsolidified Power to production hydraulic
and pneumatic tubes in 1975.
At that time, it was esteemed at USD2 million. In 1977, when IBM was asked to leave India,
Wipro entered the IT Market. In 1979, Wipro initiated emerging its own computers and in 1981,
in full swing selling the finished product. This was the major in a string of products that would
make Wipro one of India's 1st computer manufacturers. The corporation licensed technology
from Sentinel Computers in the USA and started building India's 1st mini-computers.
Wipro employed managers who were computer Professional‟s, and robust on business practice.
In 1980 Wipro enthused in software development and in progress developing customized
software suites for their hardware customs. This prolonged their Information Technology
business and then conceived the 1st Indian 8086 chip.
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Since 1992, Wipro instigated to grow its roots off coast in U.S. and by 2000 Wipro Ltd ADRs
were registered on the New York Stock Exchange. With over 25 years in the IT business, Wipro
Technologies is the prime subcontracted Research and Development Services dealer and one of
the innovators in the isolated delivery of IT services. Being a worldwide provider of referring,
Information Technology Services, subcontracted Research and Development, business
outsourcing and industry process services, Wipro carry technology-driven business solutions that
meet the planned objects of their Global 2000 clients.
Wipro today employs 166,790 folks in over 50 countries.
A profession at Wipro means to learn and grow continuously.
Opportunities to work on the most recent technologies together with the finest minds in the
industry competitive salaries, stock choices and outstanding welfares
MAN-MACHINE INTERFACE
Anthropological experience and interface with machines is wild fluctuating. Revolutions in Man-
machine Interfaces (MMI) by means of sound, signals, biometrics, figure movement and
computer-generated genuineness united with context aware presentations are familiarizing higher
stages of user rendezvous where communications are vibrant, supple, modified, responsive, real
time and data focused.
With Man Machine Interfaces, Wipro envisions invention using next generation connections by
transporting instinctive and unified user knowledge for tomorrow‟s organizations.
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Wipro conveys next group design services and connections applications
using:
Plans & Instruments: Mobile devices, Smart Wearable‟s, Smart exteriors, Gesture
Sensors, Biometrics
Signal recognition, Picture recognition and Video analytics
Connection of Corporeal and Digital World: Increased reality, computer-generated reality
Smart Associate Platforms - Speech interaction, ordinary language dispensation,
background and personalized assistance
Gaming: Game design to address corporate challenges
Mechanism Interactions: Dealing machines, home applications, manufacturing machines
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Man-Mechanism interfaces are serious for the effectiveness, accurateness and protection of these
connections. Advances in Man-Machine interfaces, tied with situation aware tenders, are
presenting advanced levels of user appointment making commercial processes omnipresent. We
aid customer do business superior by:
Recognizing Industry sting areas
MMI ran Distorted process
Technology appraisal
Influence partnership and existing eco structure
Phase gate solution build - Pilot
Placement
Wipro Success Stories:
Wipro have converted the customer care practice for a uproar center using Next Gen Machine
edge and make a speech challenge of high volume of sounds, amplified overhead and client
experience organization by employing Customer care sprite foremost to enhanced substructure,
decline in human interference and development in cost competences and client experience.
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Wipro permitted straight customer connect for a Pharmed Company using next-gen man machine
line. Chances for Pharmed Companies lie in engaging with customers through the lifespan of the
syndrome, where Next Gen connections contribution in deterrence, analysis, treatment and
endwise disease organization. A 360 degree association with the client and broader aids across
the value-chain led to:
Increased incomes of company
Improved Client Retention and
A diminution in churn
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Background
Technology innovations show an extraordinary role in redefining customer knowledge and
influential how Company quick breathes. With customers becoming more and more urbane and
difficult, technology novelties today happen at an astonishing pace the ingesting and transfer
stages developing progressively. In this fast changing world, the key to deed commercial
business better lays not so much in making new machineries as with the talent and ability to
meritoriously innovate and produce advance applications at the connection of technologies.
Wipro HOLMES
Wipro HOLMES: – AI Boards is a rich set of intellectual computing service area for the growth
of digital computer-generated agents, prognostic schemes, intellectual process computerization,
chromatic computing applications, Knowledge information virtualization, automation, robotic
and drones.
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Wipro HOLMES is technologically advanced using machine learning, accepted natural language
processing, chromosomal and deep learning procedures, semantic ontologies, design recognition
and information modeling machineries to run solutions that bring cognitive augmentation to
practice and productivity, speed up the procedure through mechanization and computerized at
the uppermost stage of maturity reach independent Automatic abilities.
APPLICATIONS
Wipro HOLMES is aimed with an emphasis on initiative use bags from Information
Technologies and Commerce process zones, has the aptitude to unceasingly learn from fresh
files, endorse an explanation and forecast letdowns.
The subsequent are the applications of “Wipro HOLMES”
Digital Virtual Agents
Improved operator knowledge and experience with abilities like speech recognition, natural
language understanding. Example: Cooperative Agents, Customer Care/Knowledge, Do it
yourself Support.
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Analytical Systems
Haul out sense from diverse forms of statistics, by means of apparatuses and modus operandi –
to determine designs, forecast upcoming results and tendencies;
Examples: Recommender Structures, Anticipatory Systems, Automated Situation Modeling
.
Cognitive Progression Automation
Cognitive Progression Mechanization/Automation is well-defined and accomplished grounded
on a movable set of commands or sensibleness/logics. These guidelines are mostly machine level
language, change constantly and can be consumer defined as well;
Example: Automatic Problem Resolution, Software Relief Automation, Modal Relations and
Experience Management.
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Graphical Visual Computing Applications
Visual computing applications that can obtain examine and aid manufactures accurate
collaborating borders and find designs;
Example: Dynamic Pattern Clustering, Computer Vision.
Knowledge Virtualization
Knowledge Virtualization is Structure that can curate acquaintance by using Artificial
Intelligence techniques. They rely on practice of skilled knowledge catalogs to attain at
judgments.
Example: Diagnostic Specialists, Optional Systems, Natural Language Generation.
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Robotics and Drones
Robotic computerization is motorized by a dreary set of commands. These commands are mostly
well-defined by the user and every now and then machine will be designed to do automated
works. They can be nourished into the system by investigating monotonous configurations.
Example: Smart Drones, Brain-Controlled Robotics.
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Case Study
MAN VS MECHANISM: A CASE OF WIPRO
This case account drives over the wide-ranging use of Expert method and system (AI)
And the growing appeals of such troublesome novelty in the Information Technology sector in
India, where unemployment and excess employees conquer. The case antiquity focuses on Wipro
Technologies, India‟s 3rd-largest IT Gigantic Company.
Wipro has essentially selected to diminish a huge share of its current labor force by mechanizing
a few of the jobs with the aid of „Holmes‟ (Heuristics and ontology-based knowing devices and
experiential systems), its Artificial Interface wizard.
This would assist Wipro, which has a work force of about 1,10,000 to change folks with devices.
Also, this would as well issue a great diversity of engineers from „ordinary‟ software use
maintenance tasks, significance to a cost savings of around US$46.5 million. Nonetheless, the
trouble is its effect on the workforce groundwork, hiring along with employees stimulus and
engagement.
The difficulty in such cases is the finest ways to challenge it as although it does not influence
staff members unfavorably and have a smooth amalgamation in between folks and revolution.
The case accentuate the valuable consequences of changing usually human handled
responsibilities with the brand-new urbane innovation founded upon Artificial Intelligence,
exactly, at a commerce which is more called an employee-centric business.
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Discussion
Azim Premji (Owner)
Artificial Intelligence to switch three thousand Software Engineers at
Wipro
The enlargement of the artificial intelligence (AI) instrument at Wipro, takes off employments of
at least three thousand software engineers is at threat.
The Artificial Intelligence tool will take the job of thirty thousand engineers and engineers might
drop their work as engineers no longer will be required for the same work.
Permitting to the cutting-edge information, the AI tool has a name and it is called “Holmes”.
It takes deliberate in such a move that it can mechanize few missions which may clue to around
three thousand engineers beating of their jobs.
If this occurs, the corporation not only can except up to USD46.5 million, and also will be
capable to reinforce and strengthens the probabilities of cost-effectiveness.
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Wipro also campaigns to vend “Holmes” to its new and existing clients for USD60 million to
USD70 million.
The mechanism will be used at the business‟s „fixed-price‟ missions.
On view of Wipro‟s total workforce out of 110,000 employees, Corporation‟s fixed price
schemes employ around thirty thousand employees.
Determining on how many people to deploy for these fixed-price missions in argument for a set
fee is the decision of the corporation.
CEO Abidali Neemuchwala
“Hyper-automation is one among the six refrains of CEO Abidali Neemuchwala has delineated,"
a Wipro supervisory told Perfect. One more executive who has been briefed about the expansion
said, "We will passage out Thousand three hundred engineers from onsite fixed price contracts
and around two thousand folks from offsite this year.”
At a distance from Wipro, Tata Consultancy Services Ltd (TCS) and Infosys Ltd likewise use the
Artificial Intelligence technology.
Tata Consultancy Services Ltd.‟s Artificial Intelligence technology has been named “Ignio”
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and Infosys‟s Artificial Intelligence technology has been named “Mana” respectively.
In instruction to increase revenues creeks and bring better and different services than other
modest corporations, Indian contract out companies are under a lot of compression.
Supplementary name for “Holmes” is “Heuristics and ontology-based learning machines and
experiential systems”
And is capable to achieve assigned work more efficiently and effectively than humans.
One of the Work Holmes is expected to do is help banks process loans more efficiently.
AI stands can mechanize many monotonous tasks and can possibly be set up for several data
focused jobs.
Their cumulative use has provoked anxiety whether many jobs will be lost to these boards.
Speaking roughly about Artificial Intelligence recently, Apple co-founder Steve Wozniak said,
“If a computer is 100 times better than our brain, will it make the world perfect? Probably not, it
will probably end up just like us, fighting."
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Views
“MAN V/S MACHINE”
This is an age of Machine appliance. Mechanism has assimilated a great precedence in the
contemporary era. It has come to inhabit an abode of foremost importance in the lifetime of man.
In all domains and strolls of life mechanism originates to the assistance of man. Dead-on from
the time of rousing up in the morning till going to bed, fellow endures to brand use of some
mechanism or the supplementary.
For example, man rouses up with the help of an appliance (alarm watch), takes wash with the
assistance of water carried by and heated by apparatus machine, enjoys banquet prepared by
mechanism, journeys by some engine appliance and even talks by some device (telephone).
Not only that, man even transcribes with the aid of some engine (typewriter).
In short, mechanism appliance has come to break as a crucial apparatus of substantial help to
man at every step.
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Innumerable usages which mechanism has deliberated upon
man.
Machine has aided in making fellow contemporary and urbane. The crops of mechanism are
certainly finer and more over than those complete by the humanoid hand. Mechanism always
carries exactness and correctness into creation of articles.
This is why Mechanism crops are well finished and advanced, and impart refinement by their
use. Whether it is footwear or cloth, headwear, or other apprenticeships of routine use machine
made stuffs are obviously fine and beautifully twisted out.
One does not notice lumpiness or undesirable distensions in arrival, unmarred by any
imperfections.
This is in a straight line ascribable to the distinguished and stable production of machine
appliance.
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Machine made works are also legitimately inexpensive than those of human Work/handicraft.
This is obvious from the circumstance that the human hand necessitates abundantly of usage of
time in any work or handicraft or to write an article, mechanism, in other way entails consider
capably less time. Machine Apparatuses turn out works/apprenticeships in an shockingly short
time.
Example, one man, can work on one particular work where as an AI machine can do divers work
at very short time, similarly on man can an article in a day; the new machine deliberate forth at
drive will be able to produce hundreds of such articles in the sequence of the same day.
Hence apprenticeships manufactured by machine are priced at lower rates and consumes less
time than Human.
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Pros &Corns
Advantages:-
Employments/Jobs
Subject on the flat and variety of intelligence Artificial Intelligence machineries take in the
forthcoming, it will clearly have a result on the kind of work they can pursue, and how healthy
they complete the work, they can convert to efficient and effective. As the flat of Artificial
Intelligence growth so will their capability to drive difficult, multifarious are even hazardous
jobs that are presently completed by persons, a procedure practiced Artificial Intelligence.
Upgrade High-tech Evolution Rate
Artificial Intelligence drives and hypothetically aid us open doors into fresh and more
innovative technological revolutions.
For example, owed to their aptitude to crop millions and billions of CPU/Computer forming
databases with great grades of accuracy, machineries can in essence aid us to discovery and
comprehend new substance features and compounds etc.
Essentially, an actual accurate advantage Artificial Intelligence could recommend is to turn as a
variety of compound for further technical & systematic detection.
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They do not stop
As they are machineries there is no essential of sleep, they don't catch ill, there is no need for
breakdowns or Social network for entertainment, and they are capable to do, do, do! Works
There perceptibly may be the want for them to be indicted or restocked and Top Up, though the
fact is, they are absolutely profitable to get a lot more Jobs done than Human can. All that is
requisite is that they have certain energy source.
No threat of destruction or Harm
When we are reconnoitering new undiscovered land or even worlds, when a mechanism grows
wrecked or croaks, around is no harm done as they don't sense, they don't have sentiments.
Although going on the same variety of excursions machine fixes, may just not be potential or
they are revealing themselves to extraordinary risk situations.
Perform and assistances
They act as 24/7 assistances to broods with disabilities or the aging, they may well even act as a
basis for knowledge/Educating and teaching. They might even be chunk of security alerting you
to likely fires that you are in risk of, or fending off criminality.
Their task is virtually unlimited
As the machineries will be capable to do all fundamentally their routine, appealing much does
not have any limits. They will make rarer errors, they are impassive, they are more well-
organized, they are essentially giving us more free time to do as we please.
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Disadvantages
Over dependence on Machine work
As we may have perceived in many movies such as The Milieu, iRobot or even kids movies like
“WALL.E”, if we depend on apparatuses to do virtually everything for us, we need to become so
reliant on, that if they remained to merely shut down or even choose any decision they want to
bounce back this working engagement they have the possible to ruin our economy and eventually
on our lives. Though the movies are for all intents and purposes it is just a fiction, they still exist
in real prospect if we become too worryingly reliant on machineries. It would not be too keen on
our part not to obligate some kind of reserve plan to probable issues that might arise, if the
machineries got real smart.
Human Touch/feel/Sense
As they are Roberts/Machines they evidently cannot deliver with that Human Feel and Human
quality, the sensitivity of a closeness and emotional thoughtful, that machines will lack the
ability to sympathize and empathize with circumstances, and may performance illogically as a
significance.
Inferior
As machineries will be capable to perform almost all responsibilities and jobs superior than us in
basically all in respects, they will break up our jobs, which will then outcome in masses of
individuals who are then unemployed and as a consequence feel in essence unusable. This might
then clue us to matters of mental disorder and fatness problems etc.
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Misappropriation
There is no doubt that this flat of knowledge (technology)in the erroneous hands can root to mass
demolition, where robot militaries could be molded, or they could maybe breakdown or be
ruined which then we could be pebbledash a similar act to that of terminator.
Morally Wrong/Unethical
Individuals say that the bent of insight and intelligence was Spirit's gift to manhood, and so to
imitate that would be then to kind of 'play God'. Therefore not right to even effort to duplicate
our intelligence.
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Reflection
The study deliberates the wide use of Artificial Intelligence and the rising reputation of such
upsetting technology in the Information Technologies sector in India, where redundancy and
extra manpower are predominant.
The case study stresses on “Wipro Technologies”, India‟s 3rd-largest IT Gigantic Company.
Wipro has definite to shrink a big chunk of its prevailing employees by industrializing some of
the plans with the assistance of “Holmes” (Heuristics and ontology-based learning machines and
experiential systems), its Artificial intelligence wizard.
This would benefit Wipro, which has a employees of about 110,000 to substitute people with
technologies.
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Wipro HOLMES is technologically advanced using machine learning, accepted natural language
processing, chromosomal and deep learning procedures, semantic ontologies, design recognition
and information modeling machineries to run solutions that bring cognitive augmentation to
practice and productivity, speed up the procedure through mechanization and computerized at
the uppermost stage of maturity reach independent Automatic abilities.
Wipro have converted the customer care practice for an uproar center using Next Gen Machine
edge and make a speech challenge of high volume of sounds, amplified overhead and client
experience organization by employing Customer care sprite foremost to enhanced substructure,
decline in human interference and development in cost competences and client experience.
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Experience and Learning‟s
This project analyses the study of Man power and the machine in Wipro, and also deliberates the
complete Man and Machine Use advantages and will give a solution for case study.
This project gives reports on AI and Make us to understand the latest fourth coming Advanced
Technologies
And also to know …
o The latest views of Azim Premji (Owner) on man power and Machine
o How modern generation has adopted to the Tech world
o To know the possibilities of Manpower gap and rebounding
o To create awareness of Technology world
o Also to know the Heuristics and ontology-based learning machines and experiential
systems “Holmes”
o A overview on the latest Report of AI by CEO of Wipro and Azim Premji (owner) on
Wipro Technology artificial intelligence and manpower
o To know AI affects Employees and business (Wipro)
o A brief summary on Man Power vs. Machine
o To know Advantages and disadvantages of Man Replacing Machine
Reference
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METHODS USED TO ACCOMPLISH OBJECTIVES:
The information for the study will be extracted through Internet from secondary source of data.
The resources include articles, magazines, newspapers (Economic times, Times of India,
American Express) and websites.
http://www.wipro.com/cto/themes/man-machine-interface/
http://www.wipro.com/
http://www.wipro.com/cto/themes/man-machine-interface/
http://www.wipro.com/cto/themes/man-machine-interface/
www.slideshare.net