A study on Airtel money

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Index Table content
EXECUTIVE SUMMARY ............................................3
AIRTEL MONEY...........................................................3
OBJECTIVES:................................................................5
INTRODUCTION ..........................................................6
AIRTEL MONEY...........................................................9
AIRTEL LAUNCHES MONEY EXCHANGE
INNOVATION:.............................................................12
AIRTEL MONEY.........................................................12
INSTRUCTIONS TO UTILIZE AIRTEL MONEY
EXCHANGING INNOVATION .................................14
STATEMENT OF THE PROBLEM ..........................20
DATA ANALYSIS........................................................22

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RESEARCH METHODOLOGY ................................23
STATEMENT OF PROBLEM ..............................................23
NEED OF STUDY ............................................................23
OBJECTIVES OF STUDIES ................................................23
RESEARCH METHODOLOGY...........................................24
DIRECT INTERVIEW INFORMATION ................................24
SECONDARY RESEARCH ................................................24
DATA ANALYSIS........................................................25
MOST RECENT NEWS ..............................................27
BIBLIOGRAPHY.........................................................29
METHODOLOGY:......................................................29

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Executive Summary
This Project is a study on Airtel Money and the project is completely for studying
the brief of Airtel money and analyzes the current status of airtel money.
And gives he summary of below
AIRTEL MONEY
What is Airtel Money?
Airtel Money is a versatile trade benefit that empowers you to utilize your Airtel
portable to do the accompanying:
Send and get cash crosswise over systems
Instantly top up your broadcast appointment and furthermore send broadcast
appointment to another person's telephone
Make installments for service bills, merchandise and ventures
Link your financial balance to your Airtel Money wallet and empower you to do
the accompanying: check bank balances, deposit cash from your telephone to your
ledger and versus)
Make card less withdrawals from accomplice ATMs

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This administration is available 24 hours, 7 days seven days from your Airtel line.
It is secure, quick and simple to utilize. All you have to do to appreciate this
awesome administration is to enlist at the closest Airtel outlet today.
Why Airtel Money?
It is a protected, secure and quick approach to execute.
How it Works
1. From your SIM toolbox, go to the Airtel Money menu.
2. Select send cash.
3. Select Country/or Select International Transfers at that point select nation.
4. Enter the versatile number you are sending cash to.
5. Enter sum in your neighborhood money.
6. You will discover an affirmation screen which requests that you affirm the
sum you are sending, the number you are sending it to, and the exchange
charge.
7. Enter Airtel Money PIN at that point squeeze alright.
You will get an affirmation SMS of the exchange. Beneficiary will likewise get the
sum in their wallet and a notice SMS.

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OBJECTIVES:
 To analyze the market condition of AIRTEL MONEY and its effect on
existing mobile users.
 To analyze the satisfaction level of customers towards Airtel Money service.
 To study the challenges and opportunities of Airtel Money.
 To understanding the problems faced by the customers and giving valid
suggestion to overcome those problems.

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Introduction
Airtel money wallet
Organization name: Airtel
Industry Telecommunication
Established in year July 7th
1995
Products Fixed line and mobile telephony,
Broad band and digital TV IPTV, fixed line internet services
Parent company Bharti Airtel

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Airtel India is the second biggest supplier of versatile communication and second
biggest supplier of settled communication in India, and is additionally a supplier of
broadband and membership TV administrations.
The brand is worked by a few auxiliaries of Bharti Airtel, with Bharti Hexacom
and Bharti Telemedia giving broadband settled line administrations and Bharti
Infratel giving telecom aloof foundation administration,
for example, telecom gear and telecom towers.
Bharti Airtel Limited is a piece of Bharti Enterprises and is going by Sunil Bharti
Mittal.
Airtel is the main Indian telecom specialist organization to accomplish Cisco Gold
Certification.
It additionally goes about as a transporter for national and global long separation
correspondence with administrations.

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The organization has a submarine link landing station at Chennai, with an
association with Singapore. As of September 2016, Airtel has 255.73 million
subscribers with a piece of the overall industry of 24.7% in the Indian
communication market.
Airtel was named India's second most profitable brand in the main ever Brandz
positioning by Millward Brown and WPP plc.

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Airtel Money
Airtel Money as a first of its kind administration from a phone administrator that
changes the cell phone into secure and helpful wallet which clients can use to
Stock there money /cash and utilize it for making payments to online stores.
Airtel Money initially propelled its administrations in Gurgaon and they assumed
control over their administrations to Delhi and different places in India.
Airtel India is the second biggest supplier of portable communication and second
biggest supplier of settled communication in India, and is likewise a supplier of
broadband and membership TV administrations. Bharti Airtel Limited is a piece of
Bharti Enterprises and is going by Sunil Bharti Mittal.
Airtel has begun another m-business stage called Airtel Money as a team with
Infosys and Smart Trust. The stage was propelled on fifth April 2012, at Infosys
Headquarters in Bangalore.
Utilizing Airtel Money clients can exchange cash, pay charges and perform
budgetary exchanges specifically on the cell phone. This is first time a portable
administrator has propelled such a comparative in India. The Service was scaled to
more than 3000 dealers in the city.

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Airtel has propelled its portable installment benefit under the Airtel Money banner.
The administration is at first accessible in Gurgaon. This is the first run through a
Mobile Operator has propelled such a comparative in India.
Airtel as of now inked tie-ups with a few shippers in Gurgaon including
coffeehouses, eateries and so on to acknowledge installments. The administration
will step by step be scaled to more than 3,000 dealers in the city.
"The cell phone is quick rising as a gadget that empowers our lives in more than
numerous ways.
Making this a stride further, we are pleased to dispatch Airtel Money as a first-of-
its-kind administration from a telecom administrator, that changes the cell phone
into a protected and advantageous wallet which clients can use to stack cash and
utilize it for shopping and making installments.
We see a colossal potential for commerce benefits in India and are certain that the
dispatch of Airtel Money will encourage a change in perspective in the way
purchasers execute" said Mr. Atul Bindal, President – Mobile Services, Bharti
Airtel
This is the manner by which you can begin utilizing the Airtel Money Service

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Register by filling in the application frame and submitting KYC reports (2
photocopies of evidence of-personality, 1 duplicate of verification of-address and a
travel permit measure photo).
After the over, you're existing Airtel SIM will be moved up to the new 64K Airtel
SIM with Airtel Money.
Activate your Airtel Money account by picking your MPIN.
Load money into your Airtel Money account by going by your closest Airtel
retailer
You are presently prepared to send charges through the Airtel Money application
on your telephone and execute whenever, anyplace!
Airtel Money has been propelled in Gurgaon first and will soon be propelled in
Delhi NCR and a few other key urban communities in India. To find out about the
administration clients can dial 12121 (toll free) and non-Airtel portable clients can
dial 8800012121

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Airtel Launches Money exchange innovation:
Airtel Money
On the off chance that you are not conveying a wallet or a satchel with you and all
of a sudden, you have to pay for something, this is the ideal opportunity to utilize
the Airtel adjust convey innovation.
Airtel Money gives you a chance to pay for nearly anything whether you are a
departmental store, in a shopping center or in a bistro, there is for all intents and
purposes no restriction to where and where you can't utilize Airtel Money benefit.
This innovation has truly helped up the certainty of individuals upon Airtel and
now individuals think Airtel as something other than a straightforward Cellular
organization that gives portable associations and landline associations does. The
Airtel Money is putting forth the accompanying administrations to its profitable
clients.
1. Spend Money
2. Send Cash
3. Load Cash

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Burning through cash by means of Airtel adjust conveying innovation is as simple
as it can be. You can do the installment for your Airtel versatile or Landline
associations. There are likewise unique offer for clients that benefit the
administration. You can likewise revive your Airtel association and computerized
TV associations by means of Airtel Money.
Airtel adjust conveying innovation is not just constrained to just Airtel and its
administrations, in actuality you can utilize it to pay for your non-Airtel based
associations and that too from anyplace around the nation.
Pay at any physical vendor that backings Airtel Money. The dealer can be anybody
like the petroleum pumps, Element particles, and huge salons everywhere
throughout the nation.
There is no compelling reason to convey any sort of money or even a charge card,
in the event that you have an Airtel based portable association.
This additionally expands the security of your cash that you are not physically
conveying a considerable measure of cash in your pocket constantly.

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Instructions to utilize Airtel Money exchanging
innovation
You can likewise utilize the Airtel adjust conveying innovation to pay for your
service charges like power, water gas and so forth. Presently there is no
requirement for you to hold up in long lines and lines to present a bill and waste
your valuable hours for the reason.
You just basically select the utility for which you need to pay and utilize the Airtel
Money to pay for it. This has truly been something imperative for work situated
and specialists who work in strict time requirement condition and don't have even a
moment to squander a moment to squander on such things.
Sending cash to somebody is not any more an issue after the presentation of Airtel
Money and adjust conveying innovation. You just basically enter the portable
number of the individual to whom you need to send the cash, enter the initials like
name, and enter the particular sum, which you need to send.

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This procedure is moment and need not over couple of moments to happen. This
administration is not just constrained to versatile to portable cash exchange yet you
can likewise exchange cash from your versatile to financial balances by simply
giving some basic data like record number, account holder name. You can do what
needs to be done with few ticks utilizing your Airtel adjust conveying innovation.
This record will get the installment according to the bank NEFT cycle.
By and large, the Airtel adjust conveying innovation has truly rearranged the way
individuals use to convey and perform ordinary exchanges that range from paying
for a chocolate to exchanging tremendous measure of cash to financial balances
and too with full security.
Bharti Airtel, through its entirely claimed backup Airtel E-Commerce Services
Limited, and Axis Bank declared an association for stretching out managing an
account and installment administrations to India's unbanked millions through the
universal versatile stage.
This collusion will use the organizations particular qualities in telecom and
managing an account segments to engage monetarily barred subjects of India with
saving money items and administrations towards improving their work and
personal satisfaction.

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With the association reported, no nonsense investment account of pivot bank will
be opened for clients on the Airtel Money stage called Airtel Money Super
Account fueled by Axis Bank offering clients managing an account exchanges
including money store, cash exchange and withdrawal.
These records will give helpful, sheltered and secure investment funds road to
monetary consideration clients paying them bank account premium and
furthermore empowering them to make settlements.
In the first place, reserve funds and settlements arrangements will be given in the
best four settlements hallways including Delhi and Mumbai on the sending side
and Bihar and East UP on the getting side.
From that point these administrations might be stretched out to other settlement
passages in the nation. Step by step other managing an account items and
administrations like smaller scale repeating Deposits, miniaturized scale settled
stores, little advances and small scale protection items will likewise gave through
this stage.

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The Airtel Money Super Account Powered by Axis Bank offers the accompanying
key highlights
1. A nifty gritty record of pivot count on the Airtel Money stage
2. Money deposit withdrawal from approved Airtel Money – Axis bank outlets
3. Settlement of assets of other Airtel Money super Accounts
4. Settlement to other bank account6s through NEFT
5. Reserve funds bank enthusiasm on balances

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Manageable clients can visit closest approved Airtel Money - Axis bank outlets
and Airtel Money super record controlled by hub bet on their cell phones by
presenting the endorsed application from and KYC archives.
The engaged target section of the Airtel Money Super Account fueled by pivot
Bank will be settlement halls and unbanked zones, where there is more noteworthy
need of income sans work exchange and investment funds, which will be
conceivable with this record and the requirement for other budgetary items like
stores, protection, advances and so forth that will get empowered soon. Going
ahead, the portable stage can likewise encourage other miniaturized scale
installments. Such cooperation between India's driving versatile and keeping
money administrations suppliers speaks to a model organization implied for
making the possibility of comprehensive managing an account a reality for clients
in India.
Airtel mobile clients would self be able to enlist for Airtel money Express
Account by dialing *400# from their cell phones or agree to accept the
administration by strolling into any of the 15000 or more Airtel cash outlets over
the main 300 urban communities of India and presenting the required KYC
records.

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For Airtel cash control accounts, Airtel has set up vendor associations with more
than 1800 brands the nation over – this incorporates utility suppliers; state power
sheets viz.
In 2010, AMSL was allowed the permit to utilize the Semi Closed Wallet by the
Reserve Bank of India. The organization has outlined a protected and vigorous
backend framework to offer India's first versatile wallet benefit

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Statement OF THE PROBLEM
 Failed exchange
 Refund cash
 AIRTEL MONEY account deactivated
 Transactions fail
 Money deducted from wallet yet ticket not booked
 Money will not be added in wallet
 Unblock Airtel payment Account
 Fraud account opening by utilizing Airtel cell phone number
 Not login payment bank
 Airtel Bank - Highly wasteful and lacking administration
 Unable to send cash to other accounts
Airtel versatile customers would self be able to enlist for Airtel cash Express
Account by dialing *400# from their cell phones or agree to accept the
administration by strolling into any of the 15000 or more Airtel cash outlets over
the best 300 urban areas of India and presenting the required KYC archives.

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For Airtel cash control accounts, Airtel has set up shipper organizations with more
than 1800 brands the nation over – this incorporates utility suppliers; state power
sheets viz.
In 2010, AMSL was allowed the permit to utilize the Semi Closed Wallet by the
Reserve Bank of India. The organization has planned a safe and hearty backend
framework to offer India's first portable wallet benefit

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Data analysis

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Research Methodology
Statement of problem
This project on Airtel money has been taken by many primary and secondary
source of information 'To examine the Customer Perceptions investigation of
AIRTEL broadband Services among the Small and Medium Enterprise Customers
in India.
Need of Study
The principle goal of the examination was to know how the clients of AIRTEL
Broadband see its Services in Indore City are happy with the administrations gave
via AIRTEL and furthermore to recognize the elements influencing the inclinations
of the clients.
Objectives of studies
 To analyze the market condition of AIRTEL MONEY and its effect on
existing mobile users.
 To analyze the satisfaction level of customers towards Airtel Money service.
 To study the challenges and opportunities of Airtel Money.
 To understanding the problems faced by the customers and giving valid
suggestion to overcome those problems.

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Research Methodology
Direct Interview information
As a piece of my inspection I secured the majority of the regions in
INDIA/Bangalore including places like Vijay nagar, M.G.Road, Bhanwar Kuwan,
A.B.road, Y.N.Road, Race Course street and Electronic complex.
The inspecting procedure utilized for this investigation was straightforward
irregular inspecting and the example estimate was 100 people.
The device which I used to examination the information was basic normal
technique and the information's the place put in forbidden frame and in addition in
outline shape too.
Secondary Research
The information for the study will be extracted through Internet from secondary
source of data. The resources include articles, magazines, newspapers (Economic
times, Times of India, American Express) and websites
Because of this overview I could infer that over 70% of the client was fulfilled by
the administration gave via AIRTEL and the components like client benefit,
specialized elements influenced the inclination of customers in picking AIRTEL.

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Data Analysis
Telecom administrator Bharti Airtel's portable trade backup Airtel Money's
aggregate estimations of exchanges in Africa has grown 72.2% to $3.33 billion for
the quarter finished June 30, 2015 from $1.93 billion in the comparing quarter a
year ago. In the former quarter, Airtel Money in Africa had add up to estimation of
exchanges of $2.9 billion, a development of 14.83% consecutively.
The aggregate client base utilizing the Airtel Money stage expanded by 61.8% to 7
million when contrasted with 4.3 million in the relating quarter a year ago while
the aggregate number of exchanges amid the quarter has dramatically increased to
198.2 million when contrasted with 97.7 million in a similar quarter a year ago.
Amid the quarter, Airtel Ghana propelled a tap and pays versatile cash installment
benefit in Ghana. The administration, through Airtel Money, permits contactless
installment in light of the Near Field Communications (NFC) innovation. The
organization additionally said that Airtel DRC and Korongo Airlines have
consented to an arrangement for air tickets buy through Airtel Money. Airtel
Money is as of now introduce in 17 nations in Africa.

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YTS Solutions obtaining: Earlier this week, Bharti Airtel procured the Mumbai-
based versatile installment startup YTS for an undisclosed sum. Post securing,
Airtel Mcommerce Services Limited (AMSL) will coordinate the installments and
settlement organizations of YTS Solutions. Furthermore, the organization has
delegated Manish Khera, MD and CFO at YTS, as the new CEO of AMSL.
Airtel payment Bank permit: Airtel Money parent Airtel M Commerce Services
Limited (AMSL), which as of now has a prepaid installments instrument permit
from the Reserve Bank of India (RBI), connected for an installments bank permit
prior this year. The organization had said that in the event that it gets an
installments bank permit, Kotak Mahindra Bank will get 19.90% stake in AMSL.
This is in all probability a vital organization and they may get mastery and use
from Kotak Mahindra Bank.

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Most recent NEWS
AIRTEL to incorporate all portable wallet on its stage
Now uber riders can pay through Airtel's versatile wallet Service.
Airtel obtains YTS answers for help wallet administrations
Snapdeal ropes in Airtel cash CEO Govinda rajan
Bharti Airtel, SKS miniaturized scale back for versatile cash administrations
NPCI to tie up with Airtel cash soon
Airtel ties up with vendors for portable wallet administrations
Infosys chose innovation accomplice for Airtel cash
Bharti Airtel dispatches Airtel Money crosswise over India.
The aggregate estimation of exchanges made in India through Airtel Money, the
organization's versatile installments business, for the quarter finished December
31st 2013, grew 89.34% to Rs 1238.3 CRs for the quarter finished 31st December
2013, up from RS 654 CRs announced for the past successive quarter, finished
30th September 2013.
This is in spite of a 7.14% decrease in dynamic client base for the organization,
which lessened to 1.3 million from 1.4 million. The aggregate number of
exchanges expanded to 28.69% to 30.5 million, and normal esteem per exchange
developed considerably to RS 406 for every exchange, up 47%.

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This may be down to Airtel Money's tie-up with the National Payments
Corporation of India to offer portable based Money Transfer through IMPS, or
maybe to the dispatch of the Airtel Money application, which the organization says
saw 45,000 downloads in the initial 2 months.
Last quarter (finishing September 30th 2013), Airtel tied-up with North Bihar
Power Distribution Company Limited (NBPDCL) to offer versatile based power
charge installments through airtel cash crosswise over 21 regions of North Bihar.
Airtel is probably going to be supported by the execution of Airtel Money in
Africa, where the normal esteem per exchange was $ 23.4. Amid the quarter, the
aggregate estimation of exchanges made utilizing this stage in Africa was $1713
million, twofold of the $867 announced last quarter.
Airtel's m-trade offering is currently present over each of the 17 nations it works in
Africa, and this quarter, it expanded advertising spends with a specific end goal to
push for client reception and use.

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Bibliography
METHODOLOGY:
Primary Data:
The primary data are collected for the first time. Using questionnaire method and
personal interview method the primary data is recorded
The primary data collection methods
1. Questionnaire
2. Interview
In questionnaire method set of questions used by interviewers to record the
answers, in this self-administered process is followed in which respondent himself
reads the questions and records answers without the help of the interviewer.
In interview exchange of the ideas takes place between two or more people for the
intention of getting the information from the respondent. The interview can be
conducted using various methods like personal interview, telephonic interview,
mail interview, panel interview etc.

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Secondary Data:
The secondary data are readily available data. This data is already collected by
some other person and this data can be used by the other person for information
collection which can be used as secondary data. Secondary data can be collected
through company websites, journals, and brochures .Data can also be collected by
previously maintained records of the organization.
Secondary data collection methods
1. Libraries
2. Literature
3. References and Bibliography
https://en.wikipedia.org/wiki/Airtel_India
https://www.airtel.in/bank
http://www.airtel.in/about-bharti/media-centre/bharti-airtel-news
https://in.search.yahoo.com/yhs/search?hspart=Lkry&hsimp=yhs-