This document provides an overview of key concepts in management. It defines management as the process of getting things done through goal setting and achieving goals efficiently. The main functions of management are identified as planning, organizing, staffing, directing, and controlling. Planning involves setting objectives and determining how to achieve them. Organizing is bringing together resources like people, equipment, and finances. Staffing involves recruiting and placing the right people in jobs. Directing includes supervision, motivation, and communication. Controlling measures performance against plans. Coordination is described as integrating individual efforts to achieve goals and remains a key responsibility of managers. The document also discusses management as a science, art, and profession and identifies different levels and nature of management in organizations.

1. Chapter – 1
Nature and Significance of management

2. TWO TERMS
Effectiveness: Efficiency:
means completing the
right task to achieve the
goal within the time
frame.
means completion of
task using minimum
cost and resources.
(DOING RIGHT THINGS) (DOING THINGS RIGHT)

4. WHO ARE MANAGERS ?

5. MANAGEMENT
• Management is the
process of getting things
done with the aim of
achieving goals
effectively and
efficiently.
MR. A
MANAGER
GOAL (Production)
TEAM

6. CHARACTERISTICS/NATURE/FEATURES OF MANAGEMENT
1.Management is a goal-oriented process
2.Management is all pervasive (Required
everywhere at all levels)
• A petrol pump, A School, A temple, A company etc.
3.Management is Multidimensional
• Management of work: WORK = GOAL
• Management of people:
• Management of operations:

7. Characteristics/Nature/Features- Continued
4.Management is a continuous process:-
 Not a One time process
 Different Managers- Different Functions
5.Management is a group activity:-
6.Management is a dynamic function:
 Internal VS External Factors
7.Management is an intangible force:
 Cannot be seen only experienced

8. OBJECTIVES OF MANAGEMENT
ORGANISATIONAL
OBJECTIVES:
SOCIAL OBJECTIVES: PERSONAL OBJECTIVES

9. OBJECTIVES
ORGANISATIONAL
OBJECTIVES: SOCIAL OBJECTIVES: PERSONAL OBJECTIVES
• SURVIVAL: Ensure
that the organization
survives and exists in
the future.
• PROFITABILITY:
Earning adequate
profit in order to
survive and grow.
• GROWTH: Growth
indicates
how well it exploits
the potential
opportunities
• Producing Quality
Products
•Reasonable Rates,
•Employment
Opportunities,
•Environmental
Friendly Method Of
Production
•Social Responsibility
•Competitive Salaries
•Social And Safety
Needs
•Respect For
Colleagues
•Personal Goals With
Organizational
Objectives

10. MANAGEMENT
• DEFINITION {Harold Koontz and Heinz
Weihrich}
• “Management is the process of designing and
maintaining an environment in which individuals,
working together in groups, efficiently accomplish
selected aims.”

11. IMPORTANCE/SIGNIFICANCE OF
MANAGEMENT
1. Management helps in achieving group goals: a common
direction i.e. profit maximisation or customer satisfaction.
2. Management increases efficiency: to reduce costs and
increase productivity through better planning, organising,
directing, staffing and controlling the activities of the
organisation.
3. Management creates a dynamic organisation: environment
which is constantly changing. Individuals learn to change
from Management
4. Management helps in achieving personal objectives: A
manager motivates - achieve personal goals-organisational
objective. team spirit, cooperation and commitment to
group success.
5. Management helps in the development of society:

12. LEVELS OF MANAGEMENT
•Authority
•Policy framing
•Goals setting
•Implement
Plans
•Report to Top
level
•Operational
Level
•Following
Orders

13. NATURE OF MANAGEMENT
PROFESSION

14. MANAGEMENT AS ART, SCIENCE & PROFESSION
AS AN SCIENCE-
(Systematic body of
Knowledge)
• Systematic body of
Knowledge – Cause
and Effect
Relationship
(Gravity V/S Apple)
• Principles based on
Experiments
(Observe & Act)
• Universal Validity-
applied in all areas
AS A PROFESSION
(Occupation)
• Well defined body of
knowledge.
• Existence of code of
conduct- Rules
(Example- Doctors)
• Restricted entry- Not
everyone can be
professionals
• Fees as remuneration
for their services
• Service is the motive
AS AN ART-
(Skill to achieve the goal)
• Existence of
theoretical
knowledge.
• Developed through
practical and creative
process. (Draw-
Sketch-Paint)
• Personalized
application and skill-
differs from one
person to other

15. P Planning
O Organizing
S Staffing
D Directing
CO Controlling
R Reporting
B Budgeting

16. PLANNING •WHAT GAMES
•TIME
•EQUIPMENT
•PRIZE
•REFRESHMENTS
ORGANIZING •TIME TABLE
•FOOD MENU
•TABLES – CHAIRS
•GROUND
STAFFING
An Example

17. CONTROLLING
DIRECTING

18. FUNCTIONS: A Business Example)
PLANNING – •10000 BOTTLES
ORGANIZING – MMM •MACHINERY
•MEN
•MONEY
•MATERIAL
STAFFING •MANAGERS- PURCHASE –SALES- MARKETING
•PRODUCTION
•HOUSE KEEPING
•SUPPLY CHAIN
•LABOURS
DIRECTING
CONTROLLING

19. I. PLANNING
• Plan – future course-
goal
• Setting objectives
and targets
• what is to be done,
how to be done and
when to do it.
II. ORGANISING
• Bringing together
Physical, Financial &
Human Resources
 Identify
 Classify
 Assign duty
 Delegate
 Co-ordinate
III. STAFFING
• Finding the right person
at the right job at the
right time.
 Man Power
 Recruitment
 Training
 Salary
 Performance
 Promotion & Transfer

20. IV. DIRECTION
• Supervision
• Motivation
• Leadership
• Communication.
V. CONTROLLING
Measuring of actual
performance V/S
Standard Performance

21. CO-ORDINATION:
ESSENCE OF MANAGEMENT

22. MEANING
Bringing all functions of
management together.
• To bring activities in
synchronisation
• To achieve the planned
goals
• Continuous process
• Integrates group efforts
• It remains the function
and responsibility of every
manager
• A deliberate function
• All pervasive function
FEATURES

23. IMPORTANCE OF CO-ORDINATION
• Increases the
growth & size
• Functions are
separated into
divisions
• Specialization

24. Thank you…
Prepared by Anoop Saini