This document describes an ERP simulation game called ERPsim that is used to teach enterprise resource planning (ERP) concepts. ERPsim simulates managing a fashion distribution business over multiple rounds and weeks using a real ERP system. Students make business decisions like ordering inventory, setting prices, and managing costs and cash flow. The goal is to be profitable and pay down debt. ERPsim has been used by over 225 universities worldwide to train over 22,000 students on ERP systems.

1. ERP Simulation Game
Pierre-Majorique LÉGER
Jacques ROBERT
Gilbert BABIN
A Serious Game
for Learning
Enterprise Resource
Planning Concepts
Powered by ERPsim
Compatible with SAP™ ERP ECC. 6.0 & 6.4
Robert PELLERIN
Bret WAGNER
© Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
Premium Distribution:
Fashion Game

2. © Copyright Tech3Lab 2015
Prof. Pierre-Majorique Léger, Ph.D.
Full Professor
Director ERPsim Lab
Co-director Tech3Lab
pml@hec.ca
Grad studies
Post-Doctorate
Labs Visiting Professor
Lab Serious games to learn
enterprise systems and
business analytics
https://www.researchgate.net/profile/Pierre-Majorique_Leger

3. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
2
Game-based learning for ERP
ERPsim Team
Research team
Prof. Pierre-Majorique LÉGER, Ph.D.,
Director ERPsim Lab (HEC Montréal)
Prof. Gilbert BABIN, Ph.D.
(HEC Montréal)
Prof. Jacques ROBERT, Ph.D.
(HEC Montréal)
Prof. Robert PELLERIN, Ph.D.
(École Polytechnique de Montréal)
Prof. Bret WAGNER, Ph.D.
(Western Michigan University)
Operations and development team
Derick LYLE, MBA,
R&D Director
Jean-François MICHON, M.Sc.,
Operations Manager
Félix GAUDET-LAFONTAINE, B.Comm.,
Business Analyst and Test Lead
Samuel PLASSE, B.Comm, Analyst
Hikmath-Yemissi EYITAYO, Analyst
Anne-Laure Juvin, B.Comm, Analyst
Cindy Nguyen, B.Comm, Analyst
ERPsim Lab Mission :
Conduct research, development and transfer in the field
of serious games in information technology.
Statistics on ERPsim in the academic world
Since 2009, more than
17 000 simulations
in 225 universities around the world.
22 000 students
used ERPsim in 2014
1 000 faculty
trained on ERPsim worldwide
ACADEMIC COMMERCIAL RESEARCH
Many large organizations,
such as Boeing, Coca-Cola, 3M,
Kraft, Caterpillar, Pfizer and SAP,
are using ERPsim to train their
end-users on ERP systems.
Several researchers have start-
ed using ERPsim to run experi-
mental protocol in IS. Visit
http://erpsim.hec.ca/en/cite

4. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
3
What is ERPsim?
ERPsim acts like
a flight simulator,
but using a real plane
in a virtual sky!

5. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
4
What role does ERPsim play?
Automation of
administrative tasks
Simulation of
a market
Simulation of
passing of time
Virtual System ERP System
1
2
3
Business analytics
Business decisions
Participants
1
2
for classic SAP ERP, SAP ERP on HANA and S/4HANA

6. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
5
COLLABORATIVE
KNOWLEDGE
APPLICATION
KNOWLEDGE
BUSINESS
KNOWLEDGE
APPLICATION
KNOWLEDGE
COLLABORATIVE
KNOWLEDGE
APPLICATION
KNOWLEDGE
BUSINESS
KNOWLEDGE
APPLICATION
KNOWLEDGE
A serious game to learn ERP concepts
From a standard approach… … to a competency approach

7. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
6
Premium distribution game
• In groups of at most 4
participants, each team operates
an apparel wholesaler.
• Using an enterprise IT system,
participants have to make
business decisions to ensure the
profitability of their operation.

8. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
7
Welcome to your new job !
• You and your colleagues are launching an apparel import business.
• You will specialize in quality professional attire for the discerning
business man and woman.
• You’ve arranged financing through some investors and a line of credit
with your bank.
• Your goals for your first year (48 weeks) are to:
• Acquire and retain customers with steady repeat business
• Be profitable
• Generate enough cash to pay off as much of the line of credit as possible

9. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
8
Your 6 products and initial inventory
3-Piece
Men’s Suit
Stock 1,500
Buy €280
Sell €400
Women’s
Dress Suit
Stock 3,000
Buy €130
Sell €180
Double-Breasted
Men’s Suit
Stock 1,500
Buy €225
Sell €320
Women’s
Pant Suit
Stock 3,000
Buy €120
Sell €170
Single-Breasted
Men’s Suit
Stock 1,500
Buy €200
Sell €280
Women’s
Skirt Suit
Stock 3,000
Buy €110
Sell €155

10. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
9
Game layout
1 year, divided into
3 rounds, divided into
16 weeks each.

11. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
10
Retailers
• 120 German apparel retail stores.
• Any retailer will buy any of the 6 products.
• There is no substitution between the gender categories.
• Each of the 3 styles can be substituted for another.
• There are preferences for some styles over the others.
• Your retailers will typically take 4-12 weeks to pay you.
Hesse
Brandenbourg
Mecklenbourg
Western
Saxony
Lower Saxony
Saxony
Anhalt
Schleswig
Holstein
Thuringia
Rhineland
Palatinate
Baden
Wurttemberg
Bavaria
Hamburg
Berlin
North
Rhine-Westphalia
Bremen

12. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
11
Suppliers
• You have secured an Italian supplier, who will provide you all 6 suits,
at fixed prices for the first year.
• Each order will take 3-5 weeks to deliver, and must be paid 4 weeks
after receipt of goods (delivery of suits and payment to supplier will
be processed automatically in your system).
• You have ordered, received and paid for initial stock which you
believe will take you between 10 and 20 weeks to sell.

13. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
12
Warehousing Costs
• Warehousing and distribution is outsourced to a 3rd party.
• Every 4 weeks you are billed for your usage.
• Usage is calculated weekly, based on storage bin capacity of 5,000 units.
• It costs you €5 000 per week for each storage bin, even if you don’t fill it.
• e.g. You start the game with 13,500 units in stock; each week will cost
you €15 000.

14. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
13
Fixed Overhead Costs
• You need to pay yourself and your staff salaries, as well as cover other
expenses such as office supplies, computers and software, telecoms etc.
• These cost you € 50 000 every 4 weeks.
• You also need to pay interest every 4 weeks on the balance owing on
your line of credit.

15. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
14
Each round will be 16 weeks
End-of-round inventory is carried over to the next round
You can sell a product only if you have it in stock
You compete against the other teams as well as importers
Your objective is to maximize profit
1
2
3
4
Rules of the game

16. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
15
Participant’s Job Aids

18. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
19
SAP S/4 HANA : Fiori Launchpad

19. 1ROUND 1
16 weeks
January - April

20. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
21
Round 1
Round 1
• You will focus on the sales process.
• Your sales team will work hard to acquire
new customers.
• Initially, you will not receive many orders
each week, but this will increase over time.
• In the second half of the round, be prepared
for bigger orders from your customers as
they prepare for the spring season!
• Try not to run out of stock – you will NOT be
able to place orders with your supplier until
round 2.
16 weeks
January - April

21. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
22
Summary of starting conditions
PRODUCT MATERIAL COST INITIAL PRICE INITIAL STOCK
Men’s 3-piece suit $$-B01 €280 €400 1,500 units
Men’s double-breasted suit $$-B02 €225 €320 1,500 units
Men’s single-breasted suit $$-B03 €200 €280 1,500 units
Women’s dress suit $$-B04 €130 €180 3,000 units
Women’s pant suit $$-B05 €120 €170 3,000 units
Women’s skirt suit $$-B06 €110 €155 3,000 units

22. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
23
Inventory Report

23. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
24
Financial Statements

24. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
25
Change Material Prices
* Only 1 person per
team should be in the
transaction at any time

25. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
26
Sales and market data

26. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
27
Analytics

27. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
28
1ROUND 1
Let’s play round 1:
16 weeks
January - April

28. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
29
2ROUND 2
16 weeks
May - August

29. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
30
Round 2 16 weeks
May - August
Round 2
• You will now focus on the complete business process.
• You may place orders with your supplier as often as you like.
• Monitor your cash situation – don’t place large orders with your
supplier if you will not be able to pay for them!
• You now have an established customer base – you should
receive a steady stream of orders.
• It’s the summer season – you can expect good sized orders from
your customers – not as big as before spring, but better than
you had in winter.
• Focus on optimizing your resupply process – try not to run out
of stock.

30. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
31
Forecast sales
* Fill in the fields on the
first screen and press
on enter to move to the
second screen.

31. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
32
Calculate requirements

32. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
33
Create purchase orders

33. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
34
Create purchase orders

34. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
35
Create purchase orders

35. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
36
Create purchase orders

36. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
37
Track purchase orders

37. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
38
2ROUND 2
Let’s play round 2:
16 weeks
May - August

38. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
39
3ROUND 3
16 weeks
September - December

39. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
40
Round 3 16 weeks
September - December
Round 3
• September kicks off the fall season – you can expect
large orders from your customers for a few weeks.
• Leading up to Christmas, comes uncertainty. This is
the busiest retail period for the season, but fashions
and budgets always dictate where consumers will
spend their cash.
• Focus on being profitable and your cash flow – your
goal is to pay off as much as possible of your line of
credit.

40. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
41
New supplier
PRODUCT
VENDOR V03 VENDOR V05
UNIT COST
PAYMENT TIME
(WEEKS)
LEAD TIME
(WEEKS)
TRANSPORTATION
COSTS (PER PO)
UNIT COST
PAYMENT TIME
(WEEKS)
LEAD TIME
(WEEKS)
TRANSPORTATION
COSTS (PER PO)
Men’s 3-piece suit
$$-B01
€255 1 5-8 €30 000 €285 4 3-5 €10 000
Men’s double-breasted suit
$$-B02
€205 1 5-8 €30 000 €225 4 3-5 €10 000
Men’s single-breasted suit
$$-B03
€180 1 5-8 €30 000 €200 4 3-5 €10 000
Women’s dress suit
$$-B04
€125 1 5-8 €30 000 €130 4 3-5 €10 000
Women’s pant suit
$$-B05
€115 1 5-8 €30 000 €120 4 3-5 €10 000
Women’s skirt suit
$$-B06
€105 1 5-8 €30 000 €110 4 3-5 €10 000
NEW

41. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
42
Multi-vendor selection
* The supplier assignment is
not supported for the new
multi-vendor context in the
Fiori App. The standard SAP
GUI will be used for this part
of the process.

42. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
43
Login information (SAP GUI)
Client: 401
Login : $1 to $9
Where $ is your team letter
Password: erpsim
(lowercase letters)

43. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
45
Vendor selection

44. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
46
Vendor selection

45. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
47
Vendor selection

46. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
48
Vendor selection ( price simulation)

47. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
49
Vendor selection ( price simulation)

48. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
50
Create purchase orders
* Vendors are already
assigned, so you need
to click on the Assigned
PRs circle.

49. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
51
Create purchase orders

50. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
52
Create purchase orders

51. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
53
Create purchase orders

52. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
54
3ROUND 3
Let’s play round 3:
16 weeks
September - December

53. Business app development workshop

54. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
56
Workshop objective
√√Develop a new app for the purchasing manager
• The app must allow the purchasing manager to select and assign vendors to purchase
requisitions.

55. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
57
Business user centered design

56. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
58
Business user centered design

57. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
59
Mapping the experience
Source: Prentice, B. (2014, July 16). Use Journey Maps in User Experience
Design (ID: G00264094). Retrieved from Gartner database.
Journey maps are used to highlight the gaps
between the expectations and perceptions of
the actual experiences of an audience (customer,
employee, partner) at key steps along the
journey.
• Describes the current state of the steps a
specific archetype goes through to achieve a
goal relevant to your oranization.
• Are time-bound.
• Can have additional dimensions (e.g.
emotions)
• Can include additional data to highlight
qualitative factors.

58. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
60
The Lean UX process
Minimum Viable Product (MVP)
Start delivering value as quickly as possible.
Learn from the design and deployment of the MVP.
• The solution must be needed.
• There must be value in the solution offered.
• The solution must be usable.
Source: Gothelf, J., Seiden, J., & Safari Books Online (Firme). (2013). Lean UX:
Applying lean principles to improve user experience (1st ed.). Sebastopol, CA:
O’Reilly Media.

59. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
61
Source: Prentice, B., & Murphy, J.(2015, March 27) SAP Fiori UX: It Is Not a Matter of If, but When and How (ID:
G00271456) Retrieved from Gartner database.
Persona based application development
Application leaders should avoid
modifying existing apps.

60. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
62
Business app design workshop : Purchasing
End Goals
• Find the best prices.
• Make sure the products are delivered in time.
• Alert planning if there is a risk of non-payment.
Experience goals
• I’m on the road visiting suppliers, so I need to be able to work on my tablet while
being out of the office.
Pain points
• Multitude of pricing factors (price, discount, freight).
• Data such as pricing factors, delivery lead times and cashflow forecasts are in
many different places in the system.
Name: Jane Doe
“I’m under pressure to
find the best price, but I
also need to make sure
that the products will be
delivered in time and work
with finance to ensure
payment.”

61. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
63
Ideation

62. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
64
The user experience

63. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
65
SAP BUILD.ME

64. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
66
Principle driven design
We are developing a way to create digital experiences that are valued by our end users.
Through this work, we hold in high regard the following:
• Early customer validation over releasing products with unknown end-user value
• Collaborative design over designing on an island
• Solving user problems over designing the next “cool” feature
• Measuring KPIs over undefined success metrics
• Applying appropriate tools over following a rigid plan
• Nimble design over heavy wireframes, comps or specs
As stated in the Agile Manifesto, “While there is value in the items on the right, we value the
items on the left more.”
Source: http://www.smashingmagazine.com/2014/01/lean-ux-manifesto-principle-driven-design/

65. © Léger et al. 2004-2015. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Premium Distribution: Fashion Game
Lab Serious games to learn
enterprise systems and
business analytics
Manufacturing Game. Advanced
© Léger et al. 2004-2014. ERPsim is a proprietary technology developed by researchers at HEC Montréal,
École Polytechnique de Montréal and Western Michigan Univ. Visit erpsim.hec.ca for more information.
Commercial version
powered by
67
Remember
√√Focus on outcomes, not output
• Solve business and user problems
• These problems almost always relate to user productivity, IT adoption, accuracy, or
better business outcomes such as customer satisfaction
• If you aren’t measuring the outcomes, you aren’t committed to improving them
√√It’s an iterative team effort
• Development, design, and business users all need to be part of the conversation, from
beginning to end
• Doing it once is not iterative
• You need the willingness and support of all stakeholders to experiment