Presentation of EDGE on April 9th 2018

1. erpsim.hec.ca
Lab Serious games to learn
enterprise systems and
business analytics
Prof. Pierre-Majorique Léger, Ph.D.
Director, ERPsim Lab
HEC Montreal
Jean-Francois Plante, Ph.D.
Marc Fredette, Ph.D.
Michael Bliemel, Ph.D.
Jean-François Michon, M.Sc.
EDGE: A simulation game to
change how we teach
and learn analytics
A new gamified approach for data literacy
Presentation to SAS, Monday April 9th, 2018, Denver Colorado

2. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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EDGE team :
Education Data Game Experience
Pierre-Majorique
Léger, Ph.D.
Director ERPsim Lab
Co-Director Tech3Lab
Michael Bliemel,
Ph.D.
Information Systems
Professor at Dalhousie
University
Jean-François
Michon, M.Sc.
Administrative
Director,
ERPsim Lab
Jean-Francois
Plante, Ph.D.
Associate Professor in
Decisions Sciences at
HEC Montréal
Marc Fredette,
Ph.D.
Full Professor in
Decision Sciences
at HEC Montréal

3. Lab Serious games to learn
enterprise systems and
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EDGE
A gamified approach to learn analytics
AGENDA
Our team
An example of gamified
ERP learning experience
A game for data literacy
A new game concept
1
4
2
3

4. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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business analytics
What is ERPsim?
ERPsim is like a flight
simulator experience
where you fly in a
virtual sky, but
you pilot a real plane!

5. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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business analytics
What ERPsim Does?
Automation of
administrative tasks
Simulation of
a market
Simulation of
passing of time
Virtual System ERP System
1
2
3
Business decisions
Business analytics
Participants
1
2
SAP ERP and Business Suite on HANA
Available Q3 2018 for SAP S/4HANA

6. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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ERPsim in the World
ERPsim Lab Mission :
Conduct research, development and transfer in the field of serious games in information technology.
Statistics on ERPsim in the academic world
10+ years in use
1 355+ faculty trained
In 2017, more than
8 000+ simulations
were played by
47 000 students
across
235 universities
from around the world
ACADEMIC COMMERCIAL RESEARCH
Many large organizations,
such as Boeing, Coca-Cola, 3M,
Kraft, Caterpillar, Pfizer and SAP,
are using ERPsim to train their
end-users on ERP systems.
Several researchers have
started using ERPsim to run
experimental protocol in IS.
Visit http://erpsim.hec.ca/research
2013 Prix de l’innovation
pédagogique Cidegef/FNEGE
2007 Majdi Najm Award
2006 HEC Montréal Award for teaching
excellence for an assistant professor
2005 HEC Montréal Award for
the use of technology in teaching
WINNER OF THE

7. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
enterprise systems and
business analytics
Examples of Universities Using ERPsim

8. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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business analytics
ERPsim in Industry
Many large organizations,
such as Boeing, Coca-Cola,
3M, Kraft, Caterpillar, Pfizer
and SAP, are using ERPsim
to train their end-users on
ERP systems.

9. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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business analytics
COLLABORATIVE
KNOWLEDGE
APPLICATION
KNOWLEDGE
BUSINESS
KNOWLEDGE
APPLICATION
KNOWLEDGE
COLLABORATIVE
KNOWLEDGE
APPLICATION
KNOWLEDGE
BUSINESS
KNOWLEDGE
APPLICATION
KNOWLEDGE
Knowledge vs Competencies
From a standard approach… … to a competency approach
Kang, D., Santhanam, R. (2003). A longitudinal field study of training practices in a collaborative
application environment. Journal of Management Information Systems, 20(3), 257-281.

10. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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business analytics
Active Learning in Information Technology
Problem Based
Learning Approach
AUTHENTICITY
Realistic situations
STUDENT CENTERED
APPROACH
SMALL GROUP
SETTING
TEACHER
acts as facilitator
or tutor
Léger, P. M., Cronan, P., Charland, P., Pellerin, R., Babin,
G., Robert, J. (2012). Authentic OM problem solving
in an ERP context. International Journal of Operations
Production Management, 32(12), 1375-1394.

11. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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Reaching Higher Level of Cognitive Abilities in
Analytics
ANALYZE EVALUATE CREATE
Labonte-LeMoyne, Elise, Elise Labonte-LeMoyne, Pierre-Majorique
Leger, Pierre-Majorique Leger, Jacques Robert, Jacques
Robert, Gilbert Babin et al. Business intelligence serious game
participatory development: lessons from ERPsim for big data.
Business Process Management Journal 23, no. 3 (2017): 493-505.

12. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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business analytics
Data Literacy
Key Ability / Knowledge Area
–– Conceptual Competencies
–– Core Competencies
–– Advanced Competencies
CONCEPTUAL
FRAMEWORK
–– Introduction
to Data
DATA
COLLECTION
–– Data Discovery
and Collection
–– Evaluating and
Ensuring Qual-
ity of Data and
Sources
DATA
APPLICATION
–– Critical Thinking
–– Data Culture
–– Data Ethics
–– Data Citation
–– Data Sharing
–– Evaluating
Decisions Based
on Data
DATA
MANAGEMENT
–– Data Organization
–– Data Manipulation
–– Data Conversion
(format to format)
–– Metadata Creation
and Use
–– Data Curation,
Security, and Re-Use
–– Data Preservation
DATA
EVALUATION
–– Data Tools
–– Basic Data Analysis
–– Data Interpretation
(Understanding Data)
–– Identifying Problems
Using Data
–– Data Visualization
–– Presenting Data
(Verbally)
–– Data Driven Decisions
Making (Making deci-
sions based on data)
Ridsdale, Chantel, James Rothwell, Michael
Smit, Hossam Ali-Hassan, Michael Bliemel,
Dean Irvine, Daniel Kelley, Stan Matwin,
and Bradley Wuetherick. Strategies and
Best Practices for Data Literacy Education:
Knowledge Synthesis Report. (2015).
The ability to collect, manage, evaluate,
and apply data, in a critical manner

13. © ERPsim Lab 2004-2018.
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Diversity of Learners : Analytics Personas
AN EXPLORATION OF ROLES
–– Competencies
–– Skills
–– Responsibilities
GENERALISTS SPECIALISTS

14. © ERPsim Lab 2004-2018.
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Overall Vision: EDGE Simulation Engine
Simulation
engine
INSTRUCTORPARTICIPANT
GAME SCENARIOS
Scenario
2
Scenario
1
Scenario
3
Scenario
4
Scenario
X

15. © ERPsim Lab 2004-2018.
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EDGE Scenario #1: Fundraising
1 million potential donors
Goal:
Maximize the
net raised funds
CALLING COST
DATA
...
...
Income
...
Education
Location
History
Ƅ
ANALYTICS
How many?
Who?

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EDGE: How to Play?
11 2 3 4
Elaborate models
to maximize donations
Export your
best model in Excel
(optional)
Sort and select the
best potential donors
Upload your ID list
to the server

17. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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EDGE: Round 1
Simulation
engine
PARTICIPANT Assess Models Create Output
How?
Predict
how much
they give
Upload Decision Leaderboard,
discussions
and feedback

18. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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business analytics
1
2
EDGE: Round 2
Simulation
engine
Simulation
engine
Assess Models
Assess Models
Create Output
Combine Outputs
Create Output
Predict
probability
of giving*
Predict
how much
each donor
gives*
Upload Decision
Stage 1
Stage 2
Leaderboard,
discussions
and feedback* Effect of contacting the individuals is
modelled too to allow for uplift modelling.

19. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
enterprise systems and
business analytics
EDGE: Turn-Key Faculty and Student's
Documentation
Teaching Notes Participant's Guide Game Instructions
Lab Serious games to learn
enterprise systems and
business analytics
http://erpsim.hec.ca
A Serious Game for Learning
© Léger et al. 2004-2014. ERPsim Lab, HEC Montréal
GUIDEGUIDE
PARTICIPANT’S
2018-2019 EDITION
Lab Serious games to learn
enterprise systems and
business analytics
Teaching Notes
EDGE Game

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business analytics
EDGE: A Flexible Game for Customized
Curriculum
For all levels:
UG, MSc, MBA
Few rounds
Prebuilt diagrams Progression in models
Multiple rounds
Short version Extended

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EDGE : Outcome Learning
CONCRETE EXPERIENCE
ABSTRACT CONCEPTUALIZATION
ACTIVE
EXPERIMENTATION
Iterative Learning based
on prior Experiences
REFLECTIVE
OBSERVATION
–– Facilitated Discussion
–– Peer Comparison
–– Instructor Led Feedback
–– Scoring Engine
–– Leaderboard, Competition
–– Engagement
KOLB'S
learning
cycle
Assess Models Create Output Upload Decision

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QUESTIONS
Do you see potential of something
like this in your organization?
?

23. © ERPsim Lab 2004-2018.
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Lab Serious games to learn
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QUESTIONS
Have you experimented
with any simulations as part
of your learning experience?
?

24. Learn more about
EDGE
erpsim.hec.ca | erpsim@hec.ca
erpsim.hec.ca/edge