1. Virginia Krunig (773) 595-6405
3764 N Wilton, Chicago, IL 60613 pkrunig@yahoo.com
Overview
A demonstrated leader and forward thinker, seeking a full-time position where I can utilize my
skill set to promote individual growth and development for a thriving organization.
Summary of Qualifications
Account Payables
Customer Service
Administrative Support
Receptionist
Early Childhood Plan Development
Recruiting
Training
Team Leader
Strong Communication (verbal/written)
Office (Word, Excel)
Work Experience
Tag-Trade Associates Group November 2014
Collections Support
Monitor customer account balances, communicate payment requirements to clients
Collect on delinquent accounts
Resolve customer disputes regarding past due invoices
Control delinquent balances by preparing emails, and contacting customers
Hilburn Family
Caregiver January 2008-Oct 2014
Provide a thriving, happy, stable environment for the children I worked with
Created varied activities to develop and stimulate the children, focusing on early
childhood education, cognitive and physical development and social engagement
Implemented music, art, reading, exercise, and dance to enhance sensory development
Complete daily log which records infants’ needs, behaviors, maturation, and feedings
Assessed infants’ weekly development to plan future activities based on abilities and
developmental changes
Planned outdoor activities utilizing nature and community resources
Maintained strong relationships with parents through effective daily communication
Tag-Trade Associates Group January 2011-May 2012
Customer Service Representative
Provided professional assistance to Tag vendors, internal staff, and field sales force
regarding Tag product, claim issues, order status and order processing
Assisted the Sales Department on projects to help to meet their deadlines for seasonal
promotions
Responsible for processing daily invoices
2. Virginia Krunig
Answered and directed inquiries over the phone
Encouraged and motivated customer service team
Chicago Cubs March 2008-January 2011
Event Operations Supervisor
Responsible for leadership of game day staff, providing both patron service and overall
morale
Provided professional safety and security services for Wrigley Field, auxiliary facilities,
and Chicago Cubs sponsored events
Coordinated and evaluated all operations
Assisted in the recruitment, screening, training, development and discipline of personnel
Exercised decisional power regarding Cubs policy and procedure, up to and including
removal from the stadium
St. Clement School August 2003-June 2007
Director, After School Program
Created daily curriculum which included arts & crafts, group activities, and organized
sports
Planned and implemented enrichment programs within the facility to add to the after
school experience; chess club, science club, art classes, dance club, basketball, and
crocheting class
Hired, scheduled, and trained staff on school policies
Supervised and evaluated job performance of all employees
Managed financial records, payroll and handled billing accounts
Developed solid relationships with parents through daily communication and child
assessments
Teacher Assistant- Pre Kindergarten
Through team teaching, developed and implemented lessons reflecting differences in
learning styles for pre-kindergarten children
Conducted assessments of student achievement through formal & informal testing to
ensure student’s progression
Developed group activities and 1:1 projects to promote strong social and cognitive skills
Facilitated parent/teacher conferences
Education
Truman College, Nursing Degree, Fall 2011-present
Certified Phlebotomy Technician, 2012
Volunteer Experience
House of Good Shepherd- Child Friend
Common Pantry
References
Available upon request
