1. PATRICIA RYBCZAK585-233-4197 | PattiRybczak@gmail.com
25 Pinewood Knoll Rochester, NY 14624
Professional Experience
2015 - PresentHIM Technician - Denial Team
Rochester Regional Health
• Enter requests for ADR’s for RAC/MAC and Commercial Insurers in tracking
system
• Enter and track correspondence with all RAC/MAC and Commercial Denials
for Rochester General Hospital and Newark-Wayne Community Hospital
• Receive and process the RAC/MAC and Commercial Denials and Appeals for
Rochester General Hospital and Newark-Wayne Community Hospital
• Provide assessment and recommendations for the Behavioral Health HIM
department at Clifton Springs Hospital due to compliance and financial risk
issues
2013 - 2014HIM Manager (off-site) for ElderONE
Rochester Regional Health
• Led a team to support the Interdisciplinary Teams at 4 locations
• Core team member of the Electronic Medical Record implementation team
• Redefined the HIM team members job duties due to EMR implementation
• Oversight of state, federal and internal reporting
• Member of hospital team which developed ICD-10 diagnosis action plan in
preparation of the 10/1/15 go live date
• Member of quality improvement team: audited records to ensure
compliance
A.A.S. Health Information
Management
Monroe Community College
• Billing and reimbursement
• Medical office practice
• Medical terminology
• Medical record systems
• Supervision
• Problem resolution
• MS Word, Excel
Professional
Associations
• Professional Associations
American Health
Information Management
Association
• New York State Health
Information Management
Association
• Rochester Regional Health
Information Management
Association
Knowledge and
Experience
1991 - 2012Manager of Patient Information
Unity Health System
• Led a team of 70 employees across multiple locations who supported the
Behavioral Health services: intake scheduling/call center, HIM, secretarial,
front desk/registration
• Developed and tracked front end process to ensure that our patients were
medically insured and received co-payments at the time of check-in
• Responsible for patient confidentiality: managed the process of release
information and made many changes to ensure patient confidentiality
• Set up monitors to ensure documentation compliance; released weekly
deficiency reports
• Developed and managed annual budget
• Led a team, Lean Six Sigma Yellow Belt Project, to eliminate waste and
reduce redundancy, which saved the company $60,000 that year
Certifications
NYS Certified (#0230391)
in Health Information
Management
Professional Summary
Healthcare professional with 20 years of experience in the management and operations of major patient care
services. Certified Registered Health Information Technologist with vast experience in the Health Care arena
including scheduling, health information, secretarial support, patient problem resolution, personnel/staffing
and legal/governmental compliance advisement. Excellent communication and reputation as an invaluable “go
to” person for patient care services. Extensive experience in developing electronic medical record systems with
a focus on medical records, registration, scheduling and documentation.
Education
Yellow Belt Lean Six Sigma
Certified