How to Prioritize Social Networks Your Business Should Invest In

Pam Moore
Pam MooreCEO /Co-Founder Social Media Marketing Training, Consulting & Branding Agency / Keynote Speaker /Host Social Zoom Factor at Founder -Marketing Nutz Social Media Branding Digital Marketing Agency
5	
  Ways	
  to	
  Prioritize	
  
What	
  Social	
  Networks	
  
Your	
  Business	
  Should	
  Invest	
  In
Pam	
  Moore	
  
CEO	
  /	
  Founder
Marketing	
  Nutz
the	
  point	
  of	
  inspiration	
  is	
  changing
human	
  brain	
  processes	
  visuals	
  60,000	
  times	
  faster	
  than	
  
decoding	
  text!	
  
YOU
are  the
media
DIGITAL AND SOCIAL BODY LANGUAGE….	
  
YOUR ACTIONS SPEAK LOUDER THAN YOUR WORDS
1.	
  Time	
  &	
  money?	
  
• Get	
  real	
  with	
  
how	
  much	
  time	
  
&	
  money	
  you	
  
have	
  to	
  invest	
  
the	
  next	
  3,	
  6,	
  12	
  
months	
  
• marketing
• content  writing  
• visual  marketing  /  creative
• conversion  optimization  
• social  network  expertise
• data  and  analytics  
• website  /  blog  
development  /  design  
does	
  your	
  team	
  (or	
  you)	
  
have	
  the	
  right	
  skills?	
  
2.	
  Define	
  your	
  goals	
  
• know	
  your	
  goals
• establish	
  key	
  performance	
  indicators	
  (KPIs)
• how	
  will	
  you	
  measure	
  success?
NOT JUST IMAGE
Sustainability	
  matters	
  
It’s  not  what  the  technology  
can  do  for  you  but  what  you  
can  do  with  the  technology!  
OUTCOMES
• Key  performance  
indicators  help  measure  
transformation  
• business  goals  /objectives  
define  where  you  are  going  
and  why  
where	
  are	
  you	
  going?
• brand  awareness?
• website  /  blog  traffic
• sales
• grow  email  list
• build  community  
• learn  more  about  customer
• support  sales  /  marketing  
campaigns
• talent  /  recruiting  &  retention
• maximize  reach  into  existing  &  
new  markets  
what’s	
  your	
  goal?	
  
• brand  impressions
• website  /  blog  traffic
• sales
• email  member  list  growth
• community  growth
• community  engagement
• increase  customer  
satisfaction  
• decrease  sales  cycle  
what	
  are	
  your	
  KPIs?
3.	
  do	
  your	
  research	
  
• help  you  achieve  your  goals?
• enable  you  to  best  connect  
with  your  target  audience?  
• help  your  audience  achieve  
their  goals?  
• support  your  strengths  &  
improve  your  weaknesses?  
• help  you  share  your  brand  
story  in  a  way  that  engages  
others  authentically?  
• maximize  investment  in  other  
forms  of  marketing  and  
business  priorities?
which	
  social	
  network	
  will…
• Know  your  customer  
and  audience  
• social  ecosystem  
• social  network  
specifics  
• how  you  are  going  to  fit  
in  &  add  high  value
research	
  
do	
  you	
  really	
  know	
  your	
  
customer?	
  
Source:	
  ZenDesk
CONTEXT IS EVERYTHING
P	
  =	
  People	
  
O	
  =	
  Objectives	
  
S	
  =	
  Strategy	
  
T	
  =	
  Technology	
  
don’t	
  start	
  with	
  technology
Text	
  POSTWORKSHEET	
   to	
  33444	
  to	
  download	
  audience	
  worksheet	
  
Download	
  directly:	
  www.socialzoomfactor.com/audience
where	
  are	
  they	
  hanging	
  out?	
  
information	
  consumption	
  
behavior	
  patterns?	
  
• what  do  they  read?
• where  do  they  get  their  news?
• where  &  how  do  they  learn?  
• who  do  they  listen  to?  
what	
  &	
  how	
  do	
  they	
  share?
• fame
• fortune
• thought  leadership
• followers
• attention  
• community
• content  readership  
• connections  
• serving  others
what	
  drives	
  them?
Communities	
  Create	
  Markets
Opportunity Harvest
Free	
  
member
Paid	
  
member
Loyal	
  
evangelist
Community	
  Zone Customer	
  Zone
$$
• Social  network  press  and  about  
pages  
• Google  “[insert  name  social  
network]  statistics  2016  
• Google  [insert  name  social  
network]  demographics  2016
• Industry  reports    
Social	
  network	
  
demographics	
  
• Facebook  insights
• Twitter  analytics  
• LinkedIn  analytics  
• Pinterest  analytics
• Google  Analytics  
• Facebook  advertising  
Social	
  network	
  native	
  
insights	
  
• Social  Mention  – free  analysis  of  brand  &  keyword  mentions
• Buzzsumo – top  content  &  influencers  in  your  niche  
• Hashtagify – hashtag  trends  and  reporting  
• Sprout  Social  – social  media  dashboard  +  analytics
• Buffer  App  – social  posting  scheduling  and  analytics  
• Hootsuite – top  content  &  influencers  in  your  niche
• Simply  Measured – social  network  measurement   &  analytics  
• Crowdbooster – top  content  &  influencers  in  your  niche  
• Google  Analytics  – analyze  your  web  traffic  sources,  content,  
user  behavior  
• KissMetrics – blog  and  website  annalytics
• Followerwonk – Twitter  analytics  
• Brandwatch – social  and  audience  analytics,  competitive  
analysis
• Social  Bakers  – social  analytics,  competitive  benchmarks  
• Tailwind – Pinterest  analytics  
• Iconosquare – Instagram  analytics  
Additional	
  social	
  analysis	
  tools	
  
4.	
  Prioritize	
  platforms
Strategy	
  &	
  
approach
• Tiered  social  network  priority  
• You  can’t  be  all  things  to  all  
people  or  networks
• Focus  where  you  can  have  the  
highest  impact  for  your  
business  
• Always  prioritize  value  for  your  
target  customer  as  top  priority
• Tier  1  – primary  focus  
– you  have  a  solid  plan,  strategy  &  tactics
– your  target  audience  engages  
– you  spend  time  to  contribute  content,  engage,  
comment,  share  etc.
• Tier  2  – secondary  focus
– you  have  a  presence  
– engagement  is  less  for  you  &  your  target  
audience  
– social  sharing  by  others  a  top  goal  
• Tier  3  – tertiary  focus  
– your  target  audience  not  highly  present  or  
engaged  
– you  have  a  minimal  presence  /  setup  profiles
– keep  an  eye  for  later  deeper  investment  
tiered	
  approach	
  to	
  social	
  network	
  
prioritization	
  
• what  is  top  goal  and  objective?  
• how  much  time  will  you  spend?  
• what  is  the  best  way  to  reach  
your  audience?  
• content  strategy  /  priorities?  
• integration  with  other  platforms?  
• measurement?  
• monitoring?  
• phased  approach  to  further  
optimization?  
within	
  each	
  social	
  network
Blog	
  
• Home	
  base	
  
• Stays	
  with	
  you	
  always	
  
• Tell	
  stories
• Thought	
  leadership	
  
• Integrated	
  platform	
  for	
  
social	
  presence
• Ignite	
  OPCs	
  via	
  
syndication	
  &	
  guest	
  
blogging	
  
Source:	
  Quicksprout
Email	
  subscribers	
  3	
  times	
  more	
  likely	
  to	
  share	
  
content	
  via	
  social	
  media	
  than	
  other	
  visitors
Increase	
  conversion	
  rates	
  /	
  
sales
Nurture	
  relationships	
  
Data	
  collection	
  
Brand	
  awareness	
  
5.	
  tweak,	
  rinse,	
  repeat	
  &	
  optimize!
Select	
  tools	
  AFTER	
  you	
  
know	
  WHAT	
  you	
  want	
  to	
  
measure	
  and	
  WHY!	
  
sales
thought  
leadership
• what  are  your  top  
business  goals?  
• business  goals  aligned  
to  digital  marketing  
and  social  media
• key  performance  
indicators  (KPIs)
measure	
  success
pick  your  goal:  
• page  visits
• sign  ups  (newsletter,  email  etc.)  
• custom  conversions  
track  actions:  
• clicks  
• shares
• pins  /  repins
• views  
• listens
• engagement  overall  
track	
  conversions
• keep  aligned  to  goals  &  objectives
• use  a  content  calendar
• clean  up  &  organize  content,  keep  
bios  &  profiles  consistent  and  fresh    
• validate  &  test  links
• re-­prioritize  placement  of  content  
• remove  out  dated  content  
• remove  double  posted  content  
• Analyze  data  to  optimize  future  
results  
refresh	
  monthly	
  
38
1. time  &  budget
2. define  your  goal
3. do  your  research  
4. prioritize  your  
platforms  
5. tweak.  rinse.  repeat.  
optimize.  
5	
  step	
  success	
  strategy
Questions?	
  
Pam	
  Moore
CEO	
  /	
  Founder	
  
Marketing	
  Nutz
@pammktgnut
pammarketingnut.com
themarketingnutz.com
socialzoomfactor.com
socialprofitfactor.com
1 of 40

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How to Prioritize Social Networks Your Business Should Invest In

  • 1. 5  Ways  to  Prioritize   What  Social  Networks   Your  Business  Should  Invest  In Pam  Moore   CEO  /  Founder Marketing  Nutz
  • 2. the  point  of  inspiration  is  changing
  • 3. human  brain  processes  visuals  60,000  times  faster  than   decoding  text!  
  • 5. DIGITAL AND SOCIAL BODY LANGUAGE….   YOUR ACTIONS SPEAK LOUDER THAN YOUR WORDS
  • 6. 1.  Time  &  money?   • Get  real  with   how  much  time   &  money  you   have  to  invest   the  next  3,  6,  12   months  
  • 7. • marketing • content  writing   • visual  marketing  /  creative • conversion  optimization   • social  network  expertise • data  and  analytics   • website  /  blog   development  /  design   does  your  team  (or  you)   have  the  right  skills?  
  • 8. 2.  Define  your  goals   • know  your  goals • establish  key  performance  indicators  (KPIs) • how  will  you  measure  success?
  • 10. It’s  not  what  the  technology   can  do  for  you  but  what  you   can  do  with  the  technology!   OUTCOMES
  • 11. • Key  performance   indicators  help  measure   transformation   • business  goals  /objectives   define  where  you  are  going   and  why   where  are  you  going?
  • 12. • brand  awareness? • website  /  blog  traffic • sales • grow  email  list • build  community   • learn  more  about  customer • support  sales  /  marketing   campaigns • talent  /  recruiting  &  retention • maximize  reach  into  existing  &   new  markets   what’s  your  goal?  
  • 13. • brand  impressions • website  /  blog  traffic • sales • email  member  list  growth • community  growth • community  engagement • increase  customer   satisfaction   • decrease  sales  cycle   what  are  your  KPIs?
  • 14. 3.  do  your  research  
  • 15. • help  you  achieve  your  goals? • enable  you  to  best  connect   with  your  target  audience?   • help  your  audience  achieve   their  goals?   • support  your  strengths  &   improve  your  weaknesses?   • help  you  share  your  brand   story  in  a  way  that  engages   others  authentically?   • maximize  investment  in  other   forms  of  marketing  and   business  priorities? which  social  network  will…
  • 16. • Know  your  customer   and  audience   • social  ecosystem   • social  network   specifics   • how  you  are  going  to  fit   in  &  add  high  value research  
  • 17. do  you  really  know  your   customer?   Source:  ZenDesk
  • 19. P  =  People   O  =  Objectives   S  =  Strategy   T  =  Technology   don’t  start  with  technology Text  POSTWORKSHEET   to  33444  to  download  audience  worksheet   Download  directly:  www.socialzoomfactor.com/audience
  • 20. where  are  they  hanging  out?  
  • 21. information  consumption   behavior  patterns?   • what  do  they  read? • where  do  they  get  their  news? • where  &  how  do  they  learn?   • who  do  they  listen  to?  
  • 22. what  &  how  do  they  share?
  • 23. • fame • fortune • thought  leadership • followers • attention   • community • content  readership   • connections   • serving  others what  drives  them?
  • 24. Communities  Create  Markets Opportunity Harvest Free   member Paid   member Loyal   evangelist Community  Zone Customer  Zone $$
  • 25. • Social  network  press  and  about   pages   • Google  “[insert  name  social   network]  statistics  2016   • Google  [insert  name  social   network]  demographics  2016 • Industry  reports     Social  network   demographics  
  • 26. • Facebook  insights • Twitter  analytics   • LinkedIn  analytics   • Pinterest  analytics • Google  Analytics   • Facebook  advertising   Social  network  native   insights  
  • 27. • Social  Mention  – free  analysis  of  brand  &  keyword  mentions • Buzzsumo – top  content  &  influencers  in  your  niche   • Hashtagify – hashtag  trends  and  reporting   • Sprout  Social  – social  media  dashboard  +  analytics • Buffer  App  – social  posting  scheduling  and  analytics   • Hootsuite – top  content  &  influencers  in  your  niche • Simply  Measured – social  network  measurement   &  analytics   • Crowdbooster – top  content  &  influencers  in  your  niche   • Google  Analytics  – analyze  your  web  traffic  sources,  content,   user  behavior   • KissMetrics – blog  and  website  annalytics • Followerwonk – Twitter  analytics   • Brandwatch – social  and  audience  analytics,  competitive   analysis • Social  Bakers  – social  analytics,  competitive  benchmarks   • Tailwind – Pinterest  analytics   • Iconosquare – Instagram  analytics   Additional  social  analysis  tools  
  • 29. Strategy  &   approach • Tiered  social  network  priority   • You  can’t  be  all  things  to  all   people  or  networks • Focus  where  you  can  have  the   highest  impact  for  your   business   • Always  prioritize  value  for  your   target  customer  as  top  priority
  • 30. • Tier  1  – primary  focus   – you  have  a  solid  plan,  strategy  &  tactics – your  target  audience  engages   – you  spend  time  to  contribute  content,  engage,   comment,  share  etc. • Tier  2  – secondary  focus – you  have  a  presence   – engagement  is  less  for  you  &  your  target   audience   – social  sharing  by  others  a  top  goal   • Tier  3  – tertiary  focus   – your  target  audience  not  highly  present  or   engaged   – you  have  a  minimal  presence  /  setup  profiles – keep  an  eye  for  later  deeper  investment   tiered  approach  to  social  network   prioritization  
  • 31. • what  is  top  goal  and  objective?   • how  much  time  will  you  spend?   • what  is  the  best  way  to  reach   your  audience?   • content  strategy  /  priorities?   • integration  with  other  platforms?   • measurement?   • monitoring?   • phased  approach  to  further   optimization?   within  each  social  network
  • 32. Blog   • Home  base   • Stays  with  you  always   • Tell  stories • Thought  leadership   • Integrated  platform  for   social  presence • Ignite  OPCs  via   syndication  &  guest   blogging  
  • 33. Source:  Quicksprout Email  subscribers  3  times  more  likely  to  share   content  via  social  media  than  other  visitors Increase  conversion  rates  /   sales Nurture  relationships   Data  collection   Brand  awareness  
  • 34. 5.  tweak,  rinse,  repeat  &  optimize!
  • 35. Select  tools  AFTER  you   know  WHAT  you  want  to   measure  and  WHY!   sales thought   leadership
  • 36. • what  are  your  top   business  goals?   • business  goals  aligned   to  digital  marketing   and  social  media • key  performance   indicators  (KPIs) measure  success
  • 37. pick  your  goal:   • page  visits • sign  ups  (newsletter,  email  etc.)   • custom  conversions   track  actions:   • clicks   • shares • pins  /  repins • views   • listens • engagement  overall   track  conversions
  • 38. • keep  aligned  to  goals  &  objectives • use  a  content  calendar • clean  up  &  organize  content,  keep   bios  &  profiles  consistent  and  fresh     • validate  &  test  links • re-­prioritize  placement  of  content   • remove  out  dated  content   • remove  double  posted  content   • Analyze  data  to  optimize  future   results   refresh  monthly   38
  • 39. 1. time  &  budget 2. define  your  goal 3. do  your  research   4. prioritize  your   platforms   5. tweak.  rinse.  repeat.   optimize.   5  step  success  strategy
  • 40. Questions?   Pam  Moore CEO  /  Founder   Marketing  Nutz @pammktgnut pammarketingnut.com themarketingnutz.com socialzoomfactor.com socialprofitfactor.com