Rupali Mathur has over 15 years of experience in project management, operations, and client services. She holds a Bachelor's degree in Economics from R.D. National College in Mumbai and a Master's degree in Economics from the University of Mumbai. Her most recent roles include Manager at IndiaIdeas.com Ltd (BillDesk) where she managed implementations with bank partners, and Manager at Omega Hospitality Solutions where she executed MICE & FIT business projects.
1. E DU C A T ION
Aug 2008
to
Oct 2014
Apr 2003
to
Apr 2008
1989 – 1996
1997-1999
E XPE R IE N C E
R U P A L I A M A T H U R
Hard-working administrative
professional with good project
management, and analyzing skills
looking to contribute to a
reputable company.
Extensive experience in payment
gateway productsetup.
K E Y
A C H I E V E M E N T S
Process management of payment
gateway internalOperations (SBI &
associates) with technology team.
Personalappreciation fromKotak for
having sold its 1st
life insurance policy
Proven expertise in streamlining the
Process and operations domain with
focus on authenticity and accuracy
Significant contribution in smooth
functioning of back office operations
with focus on high service standards
Bachelor Of Arts-Economics
R D National College-Mumbai
Masters of Arts - Economic
University of Mumbai
IndiaIdeas.com Ltd (BillDesk) –Mumbai
Manager
Worked with bank partners to translate business requirements
into functional and technical specifications, and the
technology development team to manage end to end
implementation. Team Management.
Overseeing the testing and implementation of new system
Assemble project performance information to evaluate
progress toward client objectives and general effectiveness of
solution.
Intervene to resolve resource issues that cannot be resolved
among team members.
Provide operational (MIS) support for the renewal process
carried out by Banks and BillDesk Branches
Omega Hospitality Solutions - Mumbai
Manager
Execution projects in regards to MICE & FIT business.
Managing corporate business as usual (BAU) till closure
Ensuring that Business Support Group (BSG) has tighter
engagement with clients
t: +91 9819937204Page 1of 2 e: mathur.rupali@yahoo.com
PR OF E S S ION A L
S T A T E ME NT
Fortuis Technologies Pvt Ltd - Mumbai
Asst. Manager
Client Servicing
Developing Vendors and Project Coordination
Diploma in Personnel Management
Xavier Institute of Management
1996 - 1997
1997-2000
Diploma in Business Management
Xavier Institute of Management
Sep 2002
to
Mar 2003
Om Kotak Mahindra Life Insurance- Mumbai
Senior Officer
Sales and Advisor Training
Client servicing and new businesses
Jan 2001
to
Aug 2002
2. Professional
Planning & Organising
Interpersonal Communication
Commercial Awareness
Negotiation & Persuasion
Management & Leadership
Adaptive Thinking
R E F E R E N CE S
References will be provided on request
Personal
Accountable
Ethical
Positive
Work Ethic
Initiative
Learning
Name
Rupali A Mathur
Address
O-486,
Tarapore Towers,
Oshiwara, Andheri (W)
Maharashtra, India
Phone
+91 9819937204
Email
mathur.rupali@yahoo.com
https://in.linkedin.com/in/rupa
li-mathur-07784843
S OC IA L
PR OF IL E S K IL L S
t: +91 9819937204Page 2 of 2 e: mathur.rupali@yahoo.com
R U P A L I A M A T H U R