Nour Mohammad Abdel Razak is a Palestinian national born in 1989 in Tripoli, Lebanon. She is married and currently resides in Abu Dhabi, UAE. Her objective is to seek a challenging position in a reputable firm to improve her qualifications, education, and experience. She has a Bachelor's degree in Finance and Banking from Beirut Arab University. Her work experience includes positions at Abu Dhabi Commercial Bank, Etisalat in Abu Dhabi, and administrative roles in Lebanon. She is proficient in Arabic and English and lists effective communication, computer skills, and problem solving as personal strengths.

1. NourMohammedAbdlRazak
Personal
Information
Nationality: Palestinian
Date and Place of Birth: 24/12/1989, Tripoli, Lebanon
Marital Status: Married
Address: defence street, Abu Dhabi, UAE
E-mail: nourabdelrazak@gmail.com
Mobile: 0559591897
Objective
Seeking a challenging position in a reputable firm to improve my qualifications, educations
and experience .
Education July 2008 Earned the Lebanese Baccalaureate (Economics)
2008-2012 Bachelore degree in Finance and banking, Beirut Arab University –Beirut
Main Courses
Studied At
University
• Financial Math • Social and Economic
Feasibility Studies
• Money and Banking • Accounting I&II
• Economic Resources • Business Statistics
• Public finance I&II • Mathematics, Statistics and
Insurance
• Micro Economics • Economic Policies
• Macro Economics • Marketing and Advertising
Engineering
• Management information
system(MIS)
• Cost and Administrative
Accounting

2. Additional
Courses taken
Work
Experience …
- Strategic planning (certificate of achievement)
- Performing arts and Diction (certificate of achievement)
- American English Language Classes at American center, Beirut Lebanon
I. Associate/Wealth Accounts Services, Abu Dhabi Commercial Bank(ADCB),
Abu Dhabi- UAE , Feb 2015- present
II. Sales executive at ETISALAT- Main Office, Abu Dhabi- UAE , August 2013-
present
1. Sales and customer services at ETISALAT- Business Center, Abu Dhabi- UAE
Job Description;
• Handling cash, accepting payments for mobile, internet and land line
• Follow up pending requests for customers like shifting, upgrade or down
grade, and all different kinds of requests
• Negotiate and explain the terms and agreements to customers
• Provide customers with prices and details of the services
• Sales of mobile internet, land lines and E-life in target sales for the month
2. Back office at T&A building-main office in the MNP project ( mobile number
portability)
Job Description;
• Checking the report, Reviewing the rejection Remark
• While reviewing the report whatever cases could be reissued are highlighted .
• Dialing All inactive Number, not assigned and under suspension numbers, if
it is ringing or switched off then processing the request .
• Application is corrected based on the Attached Id information
• Avoid old cases which were processing from long time .
• Avoid processing unclear application or unclear ID .
III. Admin. assistant at ULYP (UNITED LEBANON YOUTH PROGEAM) With Mrs.
Malak Al Nimer (from Jan. to July 2013)

3. • direct assistant to the education program manager
• preparing daily weekly and monthly reports
• communicate with students for scholarships and other issues
• Resolves administrative problems by coordinating preparation of
reports, analyzing data, and identifying solutions.
• Provides information by answering questions and requests.
• Contributes to team effort by accomplishing related results as needed.
IV. Traning at BANQUE DU LIBAN(Central Bank), Beirut from 26/07/2012 to
27/8/2012
V. Volunteer and social works in lebanon:
• Volunteer in YMCA in 2001 2002 and 2003
• Volunteer in kind hearts association In 2004 and 2005
• food, clothes and coupon distribution programs with kids hearts
association
• Creating a yearly children festival called karmes al hanin
Personal
Skills
Languages…
Effective communication, Computer and technical literacy, Problem-
solving/Creativity, Interpersonal abilities, Teamwork skills, Planning and
organizing, Leadership and management
Arabic: Native Language
English: Write, read, speak and understand
Hobbies Reading , Sport and Music
References Available upon request.