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SALES FLOW
Objectives
Present all the sales process flow;

Quick tips in sales steps;

Sellers with a holistic view of sales.
SALES FLOW
                            step by step




ANALYSI   BEFORE              AFTER
                    SALES
S          SALES              SALES
ANALYSIS
                                   SALES FLOW
                                                step by step


                 1. SEGMENTATION
                 • Evaluation of local market
                 • Recognition of groups
                 • CRM

  2. TARGETING
  • Analyses of groups and local
  needs
  • Define focus
  • Define products
BEFORE
 SALES      SALES FLOW
                          step by step


         1. RESEARCH – you need to
            know...
         • Size of the company;
         • Values and mission;
         • Main partners;
         • Main activities.
                  AT LEAST!
BEFORE
 SALES   SALES FLOW
                    step by step




         Where am I going to
            look for this
           information?
BEFORE
 SALES   SALES FLOW
               step by step
BEFORE
 SALES               SALES FLOW
                               step by step



         2. THE APPROACH
         •   Telefone call;
         •   Network events;
         •   Visits;
         •   E-mail
BEFORE
 SALES                     SALES FLOW
                                           step by step


    Remember that the objective of the PHONE
    CALL is to schedule a meeting!
BEFORE
 SALES                    SALES FLOW
                                          step by step



 1.   Present yourserlf (name and role)
 2.   Be objective and polite
 3.   Concentre!
 4.   Write important things
BEFORE
 SALES                 SALES FLOW
                                   step by step



 1. Don’t say that you are a“new member”
 2. Don’t use internal acronyms
 3. Don’t come across as nervous.
SALES                                  SALES FLOW
                                                   step by step



                      1. PREPARING AND PLANNING
                      • Call the company one day before the
                         meeting in order to confirm.
•   Live the meeting, mentally!
-Identify the possible needs and doubts;
- Make sure you know all the extra information.

• Don’t forget to check: sales material, digital
presentation and business card .
SALES                                  SALES FLOW
                                                 step by step




               Understand
                 client’s
                context                 Key things for
                                               the
   Dominate
      the
   situation
                                        first meeting!
                     Know-how of the
                        product
SALES                           SALES FLOW
                                      step by step




 In the meeting...

    Be positive and assertive

    Don’t be late!

    Arrive 10 minutes earlier
SALES                                       SALES FLOW
                                                                       step by step

                                    Keep calm



              Call by
                                                       Eye contact
              name




                                    ALWAYS
        Understand                                            Listen




                                                Observe
                         Say the
                                                   and
                        essential
                                                interpret
SALES                                   SALES FLOW
                                                                  step by step
                                  Speak
                                something
                                 you don’t
                                   know

                                                Cross your
            Disagree
                                                   arms




                                NEVER
                                                      Speak too
        Criticize
                                                        loud




                     Say the               Look at
                    essential            your watch
SALES                         SALES FLOW
                                            step by step


  Closing the meeting...

 Present the proposal
                                    NEVER
 Present the pricing   get out without setting next steps
 Talk about timeline

 Talk about documents

 Negotiate
AFTER
SALES                        SALES FLOW
                                       step by step


 Define a clear deadline for answers

 ABC = ALWAYS BE CLOSING
AFTER
SALES                         SALES FLOW
                                      step by step

                  Job
               description



Prepare the                     Matching
documents            New        process
  for visa          account


              Sign the
              contract
Objectives
• Present all the sales process flow;

• Quick tips in sales steps;

• Sellers with a holistic view of sales.

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Sales flow i gip

  • 2. Objectives Present all the sales process flow; Quick tips in sales steps; Sellers with a holistic view of sales.
  • 3. SALES FLOW step by step ANALYSI BEFORE AFTER SALES S SALES SALES
  • 4. ANALYSIS SALES FLOW step by step 1. SEGMENTATION • Evaluation of local market • Recognition of groups • CRM 2. TARGETING • Analyses of groups and local needs • Define focus • Define products
  • 5. BEFORE SALES SALES FLOW step by step 1. RESEARCH – you need to know... • Size of the company; • Values and mission; • Main partners; • Main activities. AT LEAST!
  • 6. BEFORE SALES SALES FLOW step by step Where am I going to look for this information?
  • 7. BEFORE SALES SALES FLOW step by step
  • 8. BEFORE SALES SALES FLOW step by step 2. THE APPROACH • Telefone call; • Network events; • Visits; • E-mail
  • 9. BEFORE SALES SALES FLOW step by step Remember that the objective of the PHONE CALL is to schedule a meeting!
  • 10. BEFORE SALES SALES FLOW step by step 1. Present yourserlf (name and role) 2. Be objective and polite 3. Concentre! 4. Write important things
  • 11. BEFORE SALES SALES FLOW step by step 1. Don’t say that you are a“new member” 2. Don’t use internal acronyms 3. Don’t come across as nervous.
  • 12. SALES SALES FLOW step by step 1. PREPARING AND PLANNING • Call the company one day before the meeting in order to confirm. • Live the meeting, mentally! -Identify the possible needs and doubts; - Make sure you know all the extra information. • Don’t forget to check: sales material, digital presentation and business card .
  • 13. SALES SALES FLOW step by step Understand client’s context Key things for the Dominate the situation first meeting! Know-how of the product
  • 14. SALES SALES FLOW step by step In the meeting... Be positive and assertive Don’t be late! Arrive 10 minutes earlier
  • 15. SALES SALES FLOW step by step Keep calm Call by Eye contact name ALWAYS Understand Listen Observe Say the and essential interpret
  • 16. SALES SALES FLOW step by step Speak something you don’t know Cross your Disagree arms NEVER Speak too Criticize loud Say the Look at essential your watch
  • 17. SALES SALES FLOW step by step Closing the meeting... Present the proposal NEVER Present the pricing get out without setting next steps Talk about timeline Talk about documents Negotiate
  • 18. AFTER SALES SALES FLOW step by step Define a clear deadline for answers ABC = ALWAYS BE CLOSING
  • 19. AFTER SALES SALES FLOW step by step Job description Prepare the Matching documents New process for visa account Sign the contract
  • 20. Objectives • Present all the sales process flow; • Quick tips in sales steps; • Sellers with a holistic view of sales.