1. Neil Tattersall
14 Altair Avenue
Manchester M22 0WP
07790757827
Neiltat15@hotmail.com
Date of Birth 21/11/1969 Nationality: British
Personal Profile
Most of my working life has involved telephone, computer and customer service as a
result feel I have a very good standard in communication both on the telephone and
face to face. I am enthusiastic and give 100% to any task I am asked and work well as
a team
Neil Tattersall
07790757827
member.
Education and Qualifications
1981 - 1986 Poundswick High School
Educated to GCSE standard
1997 BA fares and ticketing level I & II
Work Experience
2009-pres Freescape travel
Data input
Update holiday deals on teletext web pages
2008 Little fish toys
Out of hours telephone service
Taking orders and processing onto system
Dealing with customer quires and trying to give a satisfactory resolve
2003 - 2005 Freelance Consultant
Helping New and existing Travel companies Start up and getting ABTA
Licences and existing companies furthering there functionality.
1998-2003 Taya Travel
Proprietor
Set up and ran my own travel agency selling holidays through a call
Centre by way of advertising on Teletext
1995-1998 Leisure Travel
Sales and Area Manager
2. Sales of Holidays from a call centre also in charge of area outlets
Training and support
1994-1995 Airline Services
Aircraft Cleaner
Striping out Aircraft interiors for inspection from Engineers
1993-1994 Ryland Honda
Corporate sales
Set up the then new corporate centre for Honda UK
Build database of companies within the target area then contact to
Introduce to Honda Corporate UK
1992-1993 Out of work due to a series of hospital stays and treatment
Dec1991 Argos
Warehouse assistant
Picking orders from client tickets and delivering front of house
1989-1991 BSA
Telephone Market Researcher
To contact companies on clients behalf to gather detailed research for
Clients Products or services.
1988-1989 SAS Service Partners
Restaurant Hand
Making sure Table areas and floors were clean at all times
Waiting on
Skills
I am trained on Easyres, Tarsc, Boris, Apollo and IATA booking system And have also
trained to BA fares and ticketing level II. I have a strong customer service background
Face to face over the telephone and electronically
Interests and Activities
Current Affairs,Travel Industry Computing which includes fixing software
problems and debugging computers
References
Available on request